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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Rekordbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Rekordbox: Easy Method
What is Rekordbox
Overview
Rekordbox is a DJ software application from Pioneer that helps DJs organize, prepare, and perform music. It provides track analysis, playlist management, and performance features for live sets.
Primary uses
Users typically use Rekordbox to analyze BPM, set cue points, build playlists, and export prepared tracks to compatible Pioneer hardware. It supports both preparation and performance workflows.
How to cancel Rekordbox
Request login information
- Visit the official Rekordbox unsubscribe page: Rekordbox - Request Login Information.
- Enter the email address associated with your Rekordbox account and complete the CAPTCHA to receive account access instructions.
Cancel subscription steps
- Sign in to your Rekordbox account after receiving login information.
- Go to Subscription or Account settings and find the active subscription.
- Select Cancel or Unsubscribe and confirm the cancellation when prompted.
- Keep any confirmation email or cancellation ID for your records.
If billed via Apple or Google
- If your Rekordbox subscription was purchased through Apple App Store, cancel via your Apple ID subscriptions in device settings or visit Apple Support: Manage subscriptions on iPhone.
- If purchased via Google Play, cancel through Google Play subscriptions or visit Google Help: Cancel a subscription on Google Play.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the end of your current billing period. Access may revert to the free tier once the subscription period ends.
Auto-renewal and account status
Cancellation stops future auto-renewals; it does not automatically delete your Rekordbox account or content. Your library and settings usually remain accessible under the free plan.
Data and exports
Your playlists, cue points, and analyzed data often remain in your account but may be inaccessible to paid-only features. Export any critical data or backups before or shortly after cancelling.
Will I get a refund?
General refund policy
Refund policies depend on how you purchased the subscription and Pioneer’s terms. In many cases, subscriptions are not refunded for unused time after cancellation.
Exceptions and how to request
- You may be eligible for a refund if there is a billing error, unauthorized charge, or a significant service failure; provide evidence when contacting support.
- If purchased through Apple or Google, refunds follow their respective store policies and procedures.
How to request a refund
Contact Rekordbox support with your account email, transaction details, and reason for the refund request via the official support page: Rekordbox Support.
Rekordbox plans and pricing
Pricing summary
Accurate plan pricing may change by region and sales channel. For the most current prices, consult Rekordbox directly.
Contact for exact pricing
If you cannot find pricing listed for your country or payment method, contact Rekordbox support or check the official site for localized offers.
| Plan | Price | Notes |
|---|---|---|
| Free / Trial | Contact for pricing | Basic features; limited performance modes. Check official site for availability. |
| Paid plans | Contact for pricing | Multiple tiers available (subscription-based). Prices vary by billing cycle and region. |
Your consumer rights in United Arab Emirates
Key consumer protections
UAE consumer laws afford rights to clear information, fair treatment, and remedies for defective products or misleading practices. These protections apply to digital services where applicable.
How to escalate a dispute
- First contact Rekordbox support and provide documentation of the issue.
- If unresolved, you can contact local consumer protection authorities such as the UAE Ministry of Economy for guidance and complaint submission: Ministry of Economy.
Time limits and evidence
Keep records of purchase receipts, subscription confirmations, correspondence, and screenshots. These will strengthen any complaint to Rekordbox or a government agency.
Customer experiences
Common positive feedback
Many users praise Rekordbox for robust library management, accurate beat analysis, and seamless integration with Pioneer hardware.
Common criticisms
Critiques often focus on subscription pricing changes, feature gating between tiers, and occasional account or billing issues. Experiences vary by purchase channel.
Balanced takeaway
Overall, Rekordbox is widely used by DJs for preparation and performance, but confirm billing and refund pathways before subscribing - especially when buying through third-party stores.
Documentation checklist
Before cancelling
- Account email and username.
- Subscription ID or transaction receipt.
- Payment method details (last 4 digits, billing platform).
When contacting support
- Clear summary of the request (cancellation, refund, or data export).
- Copies of confirmation emails and any error messages.
- Preferred contact email and timezone for replies.
Common mistakes
Missing the billing channel
Many users forget they subscribed through Apple or Google and attempt to cancel via Rekordbox’s site. This does not stop store-based auto-renewals.
Not saving confirmation
Failing to save cancellation confirmation or transaction IDs makes disputes harder to resolve. Always keep emails and screenshots after cancelling.
Assuming immediate feature loss
Some users expect features to stop instantly; typically, paid access continues until the end of the paid billing period. Check your end date before assuming loss of access.
Comparative recap
How Rekordbox compares
This table summarizes common differences between Rekordbox and other DJ software. Use it to weigh features, not to replace checking current official details.
Alternatives context
Alternatives include Serato, Traktor, and VirtualDJ, each with different hardware integrations, pricing models, and performance workflows.
| Aspect | Rekordbox | Common Alternatives |
|---|---|---|
| Hardware integration | Strong integration with Pioneer DJ hardware and export workflow. | Serato integrates well with Serato-compatible controllers; Traktor with Native Instruments gear. |
| Library management | Advanced library and playlist tools designed for DJ workflows. | Most alternatives offer robust libraries; feature sets vary by platform. |
| Licensing model | Free tier with subscription tiers for additional features (check official pricing). | Range from one-time purchases to subscription models depending on the product. |
After cancelling
What to do immediately
- Save cancellation confirmation and any support correspondence.
- Export playlists, analyzed tracks, and cue point data if you may need them later.
Helpful links
- Rekordbox homepage: https://rekordbox.com/en/
- Unsubscribe / request login info: Rekordbox - Unsubscribe
- Rekordbox support: Rekordbox Support
- Apple subscriptions help: Apple - Manage subscriptions
- Google Play subscriptions help: Google Play - Cancel subscriptions
- UAE Ministry of Economy: https://www.economy.gov.ae
Address
Corporate mailing address
Pioneer Electronics (USA) Inc., P.O. Box 1720, Long Beach, California 90801, USA
Support contact reminder
For account-specific or billing issues, use the official Rekordbox support page rather than the corporate mailing address for faster resolution: Rekordbox Support.
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Important warning regarding service limitations
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Please note, Postclic cannot:
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