Cancel REMOTEPC online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Remotepc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Remotepc: Simple Process
What is RemotePC
Overview
RemotePC is a subscription-based remote access software that lets you connect to and control computers from anywhere using desktop or mobile devices.
It provides features such as remote desktop access, file transfer and multi-computer management for personal and business use.
How it is commonly used
Individuals use RemotePC to access home or office computers remotely for work, support, or file access.
Businesses use it to provide remote support, manage multiple endpoints, or enable remote work for employees.
How to cancel RemotePC
Cancel via web (recommended)
- Log in to RemotePC via a web browser.
- Click your username (top-right) → My Account → "Cancel my account".
- Confirm in the pop-up by entering the required details and clicking "Cancel my account".
- Your account will then be suspended and associated user accounts will also be suspended.
Cancel via app stores or other channels
- For subscriptions paid through Apple App Store or Google Play Store, manage/cancel via your Apple or Google account subscriptions interface.
- RemotePC’s official documentation does not provide specific App Store/Google Play cancellation steps; follow the respective store’s subscription controls.
- You can also contact RemotePC support by email or phone for help if the web cancellation is not available to you.
What happens when you cancel
Access and account state
On cancellation via your RemotePC web account, the account is suspended immediately.
Associated user accounts and licenses tied to that account are also suspended.
Billing and auto-renewal
Auto-renewal should stop for the suspended account, but users report cases where billing continued; monitor your bank or card statements.
If you paid via an app store, billing and refunds are handled by that store according to their rules.
Will I get a refund?
RemotePC refund stance
RemotePC does not state an explicit statutory 14-day refund or cooling-off period in its public FAQs or Terms for RemotePC subscriptions.
No guaranteed refunds are published; refunds are not explicitly promised on cancellation.
Exceptions and next steps
- If you believe you are entitled to a refund, contact RemotePC support and explain the issue with dates and payment details.
- If billing continues after cancellation and support is unresponsive, you may need to contact your card issuer or bank to dispute charges.
- Subscriptions purchased through Apple or Google are subject to those stores’ refund and dispute processes.
RemotePC plans and pricing
Pricing summary
The table below shows estimated prices converted to AED from USD rates (approx. 3.67 AED = 1 USD).
Actual regional pricing, VAT and promotions may alter the final cost - check RemotePC for official pricing.
| Plan | Approx. Price (AED/year) | Period | Features |
|---|---|---|---|
| Consumer (1 computer) | ≈ AED 81.20 / year | Annual / Monthly | One user license; access to 1 computer; first-year discount available |
| SOHO (10 computers) | ≈ AED 274 / year | Annual / Monthly | Unlimited users; access to 10 computers; first-year discount available |
| Team / Enterprise (100 computers) | ≈ AED 1,650 / year | Annual / Monthly | Unlimited users; access to 100 computers; first-year discount available |
Your consumer rights in United Arab Emirates
Cooling-off and digital services
UAE consumer rules generally provide a 14-day cooling-off period for certain online purchases where the service has not been fully consumed.
If full access to a digital service is granted immediately (for example, immediate remote access), the cooling-off right may not apply.
Practical implications for RemotePC users
- RemotePC does not explicitly confirm statutory refund rights on its public pages, so reliance on general UAE e-commerce regulations may be uncertain.
- If you have a billing dispute, document all communications and consider lodging a complaint with your bank or the relevant UAE consumer protection body if necessary.
- VAT or regional tax treatment is not specified by RemotePC on public pages; ask support for invoice or tax queries.
Customer experiences
Positive feedback
- Users praise easy installation, quick connections, and good value for money.
- Many appreciate the ability to access multiple computers securely and conveniently.
Negative feedback and issues
- Reports of billing after cancellation or continued auto-renewal despite cancellation exist.
- Some users report slow or unresponsive customer support and difficulty resolving charge disputes.
- Software-related complaints include disconnects, freezes, latency, and instability after plan changes.
Documentation checklist
What to collect before cancelling
- Account email, username, and subscription details (plan name, purchase date).
- Order or invoice numbers and payment receipts or bank statements showing charges.
- Screenshots of your account page and any cancellation confirmation screens, if available.
Evidence to support refund or dispute claims
- Copies of email correspondence with RemotePC support and timestamps of any support calls.
- Records showing continued billing after cancellation attempts (statements or transaction IDs).
- App-store receipts if purchased via Apple or Google Play, as disputes may be handled by the store.
Common mistakes
Failing to cancel in the correct place
Example: Cancelling in the mobile app does not always stop billing if the subscription was purchased via the Apple or Google store.
Always check where the payment was processed (RemotePC site vs app store) and cancel in that ecosystem.
Not keeping proof of cancellation
Example: Users who don’t save confirmation screenshots or emails may struggle to prove they cancelled before the renewal date.
Always save cancellation confirmation and monitor bank statements for unexpected charges.
Comparative recap
Side-by-side comparison
| Plan | Best for | Computers covered | Approx. Price (AED/year) |
|---|---|---|---|
| Consumer | Single user who needs one remote PC | 1 | ≈ AED 81.20 |
| SOHO | Small office or freelancers with multiple PCs | 10 | ≈ AED 274 |
| Team / Enterprise | Businesses managing many endpoints | 100 | ≈ AED 1,650 |
After cancelling
Follow-up actions
- Check your email for cancellation confirmation and save it for your records.
- Monitor your bank or card statements for at least one billing cycle to ensure no further charges appear.
Support and useful links
- Official RemotePC site: https://www.remotepc.com/
- RemotePC support (contact for account or billing issues): https://www.remotepc.com/support/
Address
Company address
IDrive Inc. RemotePC Division
26115 Mureau Road, Suite A, Calabasas, CA 91302
Contact reminder
For billing or refund inquiries, contact RemotePC support via their official support channels and retain all correspondence for reference.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.