Cancel RENTUMO online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Rentumo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Rentumo: Easy Method
What is Rentumo
Overview
Rentumo is a subscription-based SaaS platform for property managers and landlords that automates tenant applications, lease agreements, and payment processing.
The service is delivered online through a paid membership model and is managed via a user account dashboard on Rentumo's website.
Primary uses
Rentumo helps streamline rental workflows by providing search, notifications, document handling, and tenant-management tools.
Access and account settings are controlled through the web dashboard and subscription system on Rentumo's site.
How to cancel Rentumo
Primary (fastest) method - via web account
- Log in to your Rentumo account at rentumo.com.
- Open the Account dropdown and click the "My subscription" link.
- Follow the on-screen prompts to cancel; cancellation is immediate and you will receive an email confirmation.
Alternative method - email
- You may send a cancellation request by email; keep written copies of your request and any reply for your records.
- If you cancel by email, request a written confirmation and save that confirmation as proof of cancellation.
What happens when you cancel
Access and membership
Cancellation is immediate: membership access is removed as soon as you cancel through the account dashboard or when confirmed by Rentumo.
If you cancel during a trial period, access ends immediately and trial benefits stop at once.
Data retention and deletion
Rentumo may delete content and account data within 30 days after cancellation; deleted data can become permanently unrecoverable.
Keep local copies of important documents before cancelling if you need long-term access to them.
Billing and renewal
Cancellation stops future renewals, but Rentumo does not provide prorated refunds for the unused portion of a billing period.
Document your cancellation and retain the confirmation email in case of any later billing disputes.
Will I get a refund?
Standard policy
There is a 14-day right of withdrawal from the date you accept the agreement and make the initial payment, subject to conditions.
This 14-day right expires if you have "taken the subscription into use" as defined in Rentumo's terms.
Exceptions and documentation
- Refunds may be considered if the service was inaccessible due to a technical error.
- Refunds may be provided if you accidentally signed up for multiple subscriptions.
- Refunds may be possible if you cancelled before renewal by email, but Rentumo requires supporting documentation.
How to request a refund
- Contact Rentumo and provide clear documentation (screenshots, confirmation emails, payment receipts).
- Reference the 14-day withdrawal period if applicable and describe whether the service was used.
- Keep copies of all correspondence until the refund or dispute is resolved.
Rentumo plans and pricing
Pricing availability
No public source lists Rentumo pricing specifically in AED for the United Arab Emirates (2024/2025).
For exact, up-to-date pricing in your region, contact Rentumo directly or view their official site.
Contact for pricing
| Plan | Price (AED) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Please contact Rentumo via their website for region-specific pricing and currency options. |
Your consumer rights in United Arab Emirates
Right to cancel and unfair practices
Automatic renewal without proper notice or inability to cancel can be considered an unfair commercial practice under UAE consumer-protection rules.
Document all cancellation attempts and confirmations in case you need to escalate the matter.
Where to seek help
If you encounter unauthorized charges or refusal to cancel, you may lodge a complaint with UAE consumer authorities.
Useful official resource: UAE Government - Consumer Protection.
Payment disputes and chargebacks
If Rentumo billing continues after cancellation, contact your payment provider to request a chargeback and provide evidence of cancellation.
Keep copies of emails, screenshots of the account page, and bank statements to support your claim.
Customer experiences
Common positive feedback
- Users report a user-friendly interface with clean design and intuitive filters.
- Many customers praise Rentumo's responsive, kind, and knowledgeable support team.
Common negative feedback
- Some users report unexpected charges or billing that continued after they believed they had cancelled.
- Complaints include confusion over trial-to-paid transitions and difficulty locating subscription management in the interface.
Practical takeaway
Overall reviews show useful features and strong support, but a small number of billing and cancellation issues have been reported.
Record-keeping and prompt follow-up are the best safeguards against disputed charges.
Documentation checklist
What to save before cancelling
- Copies of important documents stored in Rentumo (leases, receipts, tenant records).
- Payment receipts and bank statements showing subscription charges.
- Screenshots of account subscription page and cancellation confirmation.
What to collect if you need a refund or dispute
- Email correspondence with Rentumo confirming cancellation or discussing issues.
- Evidence of service downtime or technical errors if claiming inaccessibility.
- Documentation proving accidental multiple sign-ups, if applicable.
Common mistakes
Relying on email without confirmation
Example: Sending an email request to cancel without obtaining a written confirmation can leave you exposed to later charges.
Always request and keep a confirmation email or proof of cancellation from Rentumo.
Assuming trial rollover rules
Example: Believing a trial will automatically stop without cancellation can lead to unexpected charges when the trial converts to a paid subscription.
Cancel explicitly through "My subscription" if you do not want to continue after a trial.
Not keeping records
Example: Deleting receipts or failing to screenshot the subscription page makes it harder to prove a claim with your payment provider or authorities.
Keep clear, time-stamped records of actions and communications.
Comparative recap
Quick comparison overview
| Topic | Rentumo | Typical SaaS |
|---|---|---|
| How to cancel | Cancel immediately via "My subscription" in account dashboard; email option exists. | Many SaaS offer in-dashboard cancellation; some require store (App/Google) cancellation or support contact. |
| Refund window | 14-day right of withdrawal; expires once service is used. Exceptions require documentation. | Refund policies vary widely; some offer prorated refunds, others do not. |
| Data retention | Content may be deleted within 30 days and become unrecoverable. | Retention policies vary; many platforms offer export options or grace periods. |
| Common issues reported | Occasional unexpected charges and confusion over cancellation interface. | Billing disputes and unclear cancellation paths are common across many services. |
After cancelling
Immediate next steps
Save the cancellation confirmation email and any screenshots showing your subscription status as cancelled.
Export or backup any documents you need before they are removed from the account.
Where to find official help
- Rentumo subscription terms and cancellation details: Rentumo - Subscription Terms.
- Rentumo homepage for contact and support options: Rentumo.
- UAE consumer guidance: UAE Government - Consumer Protection.
Escalation
If you experience unauthorized charges or refusal to refund, contact your payment provider to request a chargeback and provide your documentation.
If unresolved, consider filing a complaint with UAE consumer-protection authorities and include copies of all communications.
Address
Registered office
Rentumo Ltd
Store Kongensgade 17A, 1 1264 Kopenhagen
Contact and support
For official policy details and support, visit https://rentumo.com/ or refer to the subscription terms at https://rentumo.com/subscription-terms.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.