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Resume Genius
Wisteria Camrose House 2A Camrose Avenue
HA8 6EG Edgware , United Kingdom
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cancellation Resume Genius: Easy Method
What is Resume Genius
Overview
Resume Genius is a subscription-based online resume builder that provides templates, step-by-step guidance, and AI-assisted bullet suggestions to help users create professional resumes quickly.
How it is delivered
The service is offered as a web application with subscription plans, a short paid trial, and options to manage your account and subscription through an online dashboard.
Resume Genius also offers customer support via email, phone, and postal address for account and billing questions.
How to cancel Resume Genius
Cancel online (preferred)
- Sign in at the official site: resumegenius.com.
- Go to My Account → My Subscription or Plan/Subscription section.
- Select Cancel Subscription and follow on-screen prompts. Cancellation typically takes effect at the end of the current billing period.
Cancel via support (if you can’t find the option)
- Contact customer support by email or phone if the cancel button is hidden or unavailable in your account.
- You can also send a written cancellation by postal mail to the business address if needed.
What happens when you cancel
Access after cancellation
When you cancel a Resume Genius subscription, access generally continues until the end of the current billing period.
For trial users, cancelling during the trial should stop auto-renewal; full refunds depend on contacting support before the trial expires.
Renewal and data
Auto-renewal is stopped for future billing cycles after cancellation, but prior payments are usually not prorated or refunded unless explicitly approved by support.
Your account data (resumes, templates) typically remains accessible for the duration of service; check the account settings or contact support for data retention details.
Will I get a refund?
Official refund window
Resume Genius offers a paid 14-day trial (cost US$2.95) that may be eligible for a full refund if you contact support before the trial ends.
If the trial expires and the subscription renews, refunds for unused time are generally not provided according to available documentation.
Exceptions and user reports
- There are multiple user reports of difficulty obtaining refunds and of unexpected recurring charges despite attempts to cancel.
- If you believe a refund is due, contact Resume Genius support immediately and keep documentation of your cancellation attempts.
Resume Genius plans and pricing
Summary of common plans
Below are approximate prices converted to AED using an approximate rate of 1 USD ≈ 3.67 AED. Actual charges may vary with bank conversion fees.
Pricing table
| Plan | Price (approx.) | Billing period | Features |
|---|---|---|---|
| 14-day Trial Plan | ≈ AED 10.80 (US$2.95) | One-time 14-day trial | Full access during trial; auto-renews to subscription |
| 4-Week Subscription (auto-renew) | ≈ AED 88.00 per 4 weeks (US$23.95) | Every 4 weeks | Full access with auto-renew |
| Annual Plan | ≈ AED 29.20 per month equivalent (US$7.95/month or US$95.40/year) | Annual (billed once) | Full year access at discounted rate |
Your consumer rights in United Arab Emirates
Cooling-off and cancellation rights
Under UAE Consumer Protection Law, consumers typically have a right to cancel online purchases and subscriptions within a cooling-off period, often 14 days, and to request refunds.
If you have a dispute
- Keep documentation of your purchase, trial start date, cancellation attempts, and communications with Resume Genius.
- If you can’t resolve the issue with Resume Genius, you may file a complaint with the UAE Consumer Protection Department at the Ministry of Economy: UAE Consumer Protection.
Customer experiences
Positive feedback
Many users praise Resume Genius for its intuitive interface, polished templates, and AI-assisted bullet suggestions.
Trustpilot shows a large volume of favorable reviews highlighting ease of use and helpful guidance.
Negative feedback
There are repeated complaints about unexpected recurring billing, unclear pricing, and difficulty locating the cancellation option.
Some users report needing to contact support by phone, chat, or email to complete cancellations or request refunds.
Documentation checklist
What to gather before contacting support
- Order confirmation or receipt showing the purchase date and plan.
- Screenshots of your account subscription page and any billing emails.
- Bank or card statements showing the charge(s) from Resume Genius.
- Records of cancellation attempts (timestamps, screenshots, chat transcripts, emails).
What to include in your complaint
- Your account email and username.
- Exact dates of trial start, attempted cancellation, and renewal charge.
- A clear statement of the refund or resolution you seek.
Common mistakes
Timing errors
A frequent error is waiting until after the trial has auto-renewed to cancel. Trial refunds are more likely when you contact support before the trial ends.
Assuming mobile-store cancellation is handled
If you subscribed through Apple or Google, cancelling within Resume Genius may not stop charges from the App Store or Google Play; follow the platform’s subscription cancellation process as well.
Comparative recap
Quick comparison
The table below summarizes Resume Genius strengths and frequent issues to help you weigh your options when subscribing or cancelling.
Comparison table
| Item | Resume Genius | Notes / Considerations |
|---|---|---|
| Ease of use | User-friendly interface, templates, AI suggestions | Widely praised by many users; ideal for quick resume building |
| Pricing | Trial (US$2.95), 4-week and annual plans (US$23.95/4w; US$95.40/yr) | USD pricing converts to AED; actual charges depend on bank rates and fees |
| Cancellation | Cancel in-account or via support; reports of hidden/unclear cancel UI | If cancel option not visible, contact support by email/phone or send postal cancellation |
| Refunds | Full refund possible if support contacted during 14-day trial | After renewal, refunds are generally not provided; document all attempts |
After cancelling
Steps to take immediately
- Save confirmation of cancellation and any correspondence from Resume Genius.
- Monitor your bank/card statement for any further charges and report them promptly to your bank if they occur.
Helpful links and escalation
- Official Resume Genius site: resumegenius.com.
- UAE Consumer Protection (Ministry of Economy): economy.gov.ae - Consumer Protection.
- If unresolved, prepare and submit a complaint to the UAE Consumer Protection Department with the documentation checklist above.
Address
Business mailing address
Wisteria Camrose House
2A Camrose Avenue, Edgware, Middlesex, UK - HA8 6EG
Contact note
When sending postal cancellation notices include your account email, date of purchase, and a clear cancellation request.
Keep copies of any mailed correspondence and consider sending by tracked mail for proof of delivery.
Similar cancellation services
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Written by Salem Al Awar
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Resume Genius subscription online, sign in at resumegenius.com, go to My Account → My Subscription, select Cancel Subscription, and follow the prompts. Make sure to keep proof of cancellation.
Yes, you may be eligible for a full refund if you contact Resume Genius support before the trial ends. Keep documentation of your cancellation attempts to support your request.
After cancellation, you will retain access to Resume Genius until the end of your current billing period. For trial users, cancelling stops auto-renewal.
If you cannot find the cancel option, contact Resume Genius customer support via email or phone, or send a written cancellation request by postal mail to their business address.
Yes, there are user reports of challenges in obtaining refunds and unexpected charges despite cancellation attempts. It's advisable to document all interactions with support.