Cancel SELLVIA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sellvia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Sellvia: Easy Method
What is Sellvia
Overview
Sellvia is a subscription-based SaaS platform that provides e‑commerce entrepreneurs with ready-made stores, product sourcing, fulfilment options, and marketing services.
The platform combines a product catalog, store templates, and optional marketing services to help users launch and run online stores quickly.
Who it's for
Sellvia targets dropshipping and e‑commerce sellers who want a turn‑key store and product fulfillment integration.
It is used by beginners who prefer an out-of-the-box solution and by merchants who want to streamline product sourcing and fulfilment.
How to cancel Sellvia
Cancel a subscription via your Sellvia account
- Log in to your account at https://sellvia.com/.
- Go to the account area and find the "Cancel subscription" link (the link may appear in the API keys or subscription section).
- Follow the on-screen prompts to confirm cancellation and keep a screenshot or confirmation email for records.
Cancel by contacting support (marketing or service requests)
- Email Sellvia support at support@sellvia.com to request cancellation.
- For marketing services, explicitly state that you are cancelling and request confirmation before work starts to remain eligible for a refund.
- Keep copies of all correspondence and note timestamps when you send cancellation requests.
What happens when you cancel
Access and account status
When you cancel an active Sellvia subscription, access to subscription features typically ends at the close of the current billing period unless otherwise specified.
Do not assume immediate data deletion - follow the steps below to preserve any needed information.
Store deletion and data retention
According to Sellvia terms, if you cancel your Sellvia subscription, your established store will be irreversibly deleted within 3 months after purchase.
Export or save any store data, product lists, and customer records before cancelling if you need them later.
Will I get a refund?
Refunds for marketing services
Refund is available only if you cancel and request a refund before the Sellvia marketing team starts work.
Once work has started or the service is delivered, the service becomes non‑refundable per Sellvia Marketing Terms.
Refunds for Sellvia Payments and store purchases
- Refunds for purchases made through a client’s ecommerce store are controlled by that store’s refund policy.
- Sellvia Payments processes refunds according to the client store’s instructions; processing typically takes 5 - 8 business days after authorization.
- Some items - digital products already accessed, customised items, or explicitly non‑refundable items - may not be eligible for refunds.
Established store access and refunds
Once access details for a Sellvia store have been provided, the store is not eligible for a refund under Sellvia’s Terms of Use.
If you believe you have exceptional grounds for a refund, contact support and retain all supporting evidence; final decisions follow Sellvia’s published terms.
Sellvia plans and pricing
Pricing summary
Sellvia lists plans in USD. The AED conversions below use an approximate rate of 1 USD = 3.673 AED (early 2026).
Prices may vary and Sellvia may update plans; always confirm current pricing on the official site.
Plan details
| Plan | Price (AED) | Price (USD) | Period | Key features |
|---|---|---|---|---|
| Core Sellvia Subscription | AED 143.3 | $39 | Monthly | Full access to Sellvia store, product catalog, support; free 14‑day trial |
| PRO / Advanced | AED 145.0 | $39 (alternate listing) | Monthly | Higher tier options with expanded product selection and features |
| Ultimate / Higher tiers | AED 365.8 / AED 1,104.0 | $99 / $299 | Monthly | More products, server space, and premium features |
Your consumer rights in United Arab Emirates
Applicable UAE consumer protections
Sellvia’s public terms do not include specific UAE provisions. UAE consumers are covered by Federal Law No. (24) of 2006 on Consumer Protection and related regulations.
These laws generally require clear contract terms, honest advertising, and fair commercial practices; exact applicability to digital services may vary.
Practical steps for UAE consumers
- Review UAE consumer protection guidance and distance‑selling rules before purchasing digital services.
- Contact the UAE Consumer Protection Department (Ministry of Economy) for advice: https://www.economy.gov.ae/ or the UAE government portal: https://u.ae/en/information-and-services/justice-safety-and-the-law/consumer-protection.
- Keep clear records of your purchase, cancellation requests, and any communications with Sellvia as evidence if you need to escalate.
Customer experiences
Positive feedback
Some users praise Sellvia for quick store setup, helpful templates, automated review features, and an easy onboarding process.
Positive reviews often highlight store design assistance and product partnership convenience.
Negative feedback
Other users report complaints such as perceived deceptive marketing, undisclosed fees or reserves, withheld funds, and slow or poor support response.
Common themes in negative reports include difficulty cancelling, delays in refunds, and disagreements over promised results.
Documentation checklist
What to collect before cancelling
- Purchase receipts and subscription invoices (screenshots or PDFs).
- All email correspondence with Sellvia (support replies, confirmations).
- Dates and timestamps showing when you requested cancellation or when work was promised to start.
Additional evidence to keep
- Screenshots of the dashboard, billing section, and any "Cancel subscription" links.
- Bank or card statements showing charges or refunds.
- Copies of the store access details and any delivered assets (if applicable).
Common mistakes
Not cancelling before work starts
Many users lose refund eligibility by requesting cancellation after marketing work has already started.
Always confirm whether work has begun before assuming you can obtain a refund.
Assuming refunds for store access
Once access details to an established Sellvia store are delivered, the store is not eligible for a refund under Sellvia Terms of Use.
Do not rely on verbal promises - get cancellation and refund confirmations in writing.
Ignoring client-store policies
For payments and product refunds, Sellvia Payments follows the client store’s policy; assuming Sellvia will unilaterally refund can cause delays.
Check the merchant’s refund policy for purchases made through a Sellvia-powered store.
Comparative recap
Quick comparison of cancellation channels
| Channel / Service | How to cancel | Refund eligibility | Key notes |
|---|---|---|---|
| Web (Sellvia subscription / store) | Cancel via account "Cancel subscription" link or support email | Store access refundable only before access delivery; otherwise not eligible | Established store deleted within 3 months after purchase per terms |
| General Sellvia service (marketing) | Email support@sellvia.com before work starts | Refund available if cancelled before work begins; non‑refundable after start | Document cancellation time to prove eligibility |
| Sellvia Payments / client ecommerce store | Follow the client store’s cancellation process; Sellvia Payments acts on merchant instructions | Subject to the merchant’s refund policy; processing typically 5 - 8 business days after authorization | Some items (digital access/custom items) may be non‑refundable |
How to use this recap
Use the table to identify which team or policy controls your cancellation and refund rights before making a request.
Keep evidence aligned with the specific channel you used so you can escalate accurately if required.
After cancelling
Immediate steps
- Save confirmation of cancellation and any related emails or screenshots.
- Export and back up your store data, customer lists, and product information before access is removed.
When to escalate and where to get help
- Contact Sellvia support: support@sellvia.com.
- Refer to Sellvia terms and marketplaces: https://market.sellvia.com/ and https://sellviamarketing.com/.
- If you are in the UAE and need guidance, contact the Ministry of Economy or the UAE consumer protection portal: https://u.ae/en/information-and-services/justice-safety-and-the-law/consumer-protection.
Address
Sellvia corporate address
15795 ROCKFIELD BLVD SUITE G, IRVINE, CA 92618
Support contact
Email: support@sellvia.com
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FAQ
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