Cancel SERATO DJ PRO online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Serato Dj Pro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Serato Dj Pro: Easy Method
What is Serato DJ Pro
Overview
Serato DJ Pro is professional DJ software for mixing, scratching and live performance. It supports a wide range of hardware controllers and DJ setups.
The software offers beatmatching, effects, sampling and performance tools used by hobbyists and professionals alike.
Key features
Features include a high-quality audio engine, library management, effects, and hardware integration. A free 14‑day trial is available before purchase.
Serato is distributed as subscriptions and one‑time licenses depending on region and reseller options.
How to cancel Serato DJ Pro
Cancel via Serato website (recommended)
- Go to serato.com and log into your account.
- Open your account page and select "Subscriptions & Payments".
- Find the active Serato DJ Pro subscription and click "Cancel subscription".
- You will retain access until the end of the current billing period.
- Official support article: How do I cancel my Serato subscription?
Cancel via mobile stores (iOS / Android)
- Apple App Store: cancellations are handled through Apple; follow Apple's subscription management steps in your App Store account.
- Google Play Store: cancellations are handled through Google Play; use the Play Store subscription management for your Google account.
- Serato does not provide direct step‑by‑step guidance for App Store or Google Play cancellations and refers users to each store's policies.
What happens when you cancel
Access after cancellation
When you cancel a subscription on Serato.com you can continue using Serato DJ Pro until the end of the paid billing period.
No immediate loss of access occurs unless specified by the store terms (App Store/Play Store may differ).
Renewal and data
Automatic renewal will be stopped for the subscription you cancelled. Your account and library data remain linked to your Serato account.
Licences and activation records remain in Serato's system for your account; retain receipts and account details if you need future support.
Will I get a refund?
Serato policy summary
Serato's Terms of Sale state that, unless required by applicable law, Serato will not provide refunds for a purchase.
Serato recommends using the free trial to confirm the product meets your needs before purchase.
Exceptions and how they apply
- Faulty product: refunds may be provided where the product is defective and local law requires it (for example, consumer guarantees in some jurisdictions).
- Unused/undeclared EULA: if you have not agreed to the EULA and have not used the product at all, Serato may accept a return and refund at its discretion after deactivation.
- App Store / Google Play purchases: refunds and cancellation refunds are subject to the store's refund policies, not Serato's direct control.
Serato DJ Pro plans and pricing
Official Serato pricing
Official Serato prices are typically shown in USD on Serato's site and may vary by region and reseller.
Below is a summary of commonly referenced official and reseller pricing available in the verified data.
| Plan | Price | Period | Notes |
|---|---|---|---|
| Official Serato subscription | US$11.99 | Per month | Official Serato subscription price (USD) |
| Official Serato one‑time license | US$249 | One‑time | Official one‑time purchase offered by Serato (USD) |
| One‑time digital license (Dj Company UAE) | AED 949 | One‑time | Reseller listing: digital delivery, VAT included (UAE reseller price) |
Pricing notes
No UAE‑specific official monthly/annual prices were found on Serato's website in the verified data; regional resellers may list local currency prices.
Always verify final price and VAT with the seller before purchase and check Serato's official product page: Serato DJ Pro.
Your consumer rights in United Arab Emirates
General UAE consumer protection
Serato provides no UAE‑specific cancellation or refund statement; its Terms defer to "applicable law" for refunds and returns.
UAE consumer protection laws may provide remedies for defective products or services; these rights can apply even if the seller's policy states no refunds.
What to do in the UAE
- Keep proof of purchase, receipts and account screenshots to support any complaint.
- Contact local consumer protection authorities if you cannot resolve the issue with Serato or the reseller. UAE official consumer information: UAE Consumer Protection (u.ae).
- For purchases via the App Store or Google Play, you may also raise disputes through Apple or Google's support channels as they handle billing for those stores.
Customer experiences
Positive feedback
Many users praise Serato DJ Pro for reliability, an intuitive layout and professional performance features.
Some reviews highlight its suitability for both beginners and experienced DJs and rate the software highly for core DJ functions.
Negative feedback and support issues
Reported negatives include slow or poor customer support responses, license recognition problems, and subscription/licence bugs on some occasions.
Users who purchased via stores sometimes experience activation or refund complexity; always document communications and receipts.
Documentation checklist
Essential purchase information
- Account email used for Serato.com and subscription details.
- Order receipt, transaction ID, or invoice from Serato or reseller.
- Date of purchase and billing period details (monthly/one‑time).
Supporting materials for support requests
- Screenshots of license status, error messages, and account subscription page.
- Device and operating system details where Serato DJ Pro is installed.
- Any correspondence with Serato support or the App Store / Google Play receipts.
Common mistakes
Assuming App Store/Play Store is the same as Serato.com
Users often try to cancel via Serato.com when their subscription was purchased through the App Store or Google Play.
Remember: purchases billed by Apple or Google must be managed through those stores, not Serato's website.
Expecting automatic refunds
Expecting a refund simply because you cancelled is a common mistake; Serato's default policy disclaims refunds unless required by law.
Use the free 14‑day trial before purchase to reduce the risk of post‑purchase dissatisfaction.
Comparative recap
Quick comparison
The table below compares the usual cancellation routes, their ease and refund likelihood to help you choose the correct path.
| Cancel method | Ease | Refund possibility | Notes |
|---|---|---|---|
| Serato.com (web) | High - direct in account settings | Low - refunds not provided except by law | Best for subscriptions purchased directly from Serato. |
| Apple App Store (iOS) | Medium - via Apple ID subscriptions | Subject to Apple's refund policies | Manage through your Apple account; contact Apple for billing disputes. |
| Google Play Store (Android) | Medium - via Google Play subscriptions | Subject to Google's refund policies | Manage through Google Play; Serato cannot directly process Play Store refunds. |
Final takeaway
Cancel on the same platform used to purchase to avoid confusion, keep records, and check store policies for refunds if applicable.
Contact Serato support if you need help with account or license issues; escalate to UAE consumer authorities if unresolved.
After cancelling
Next steps
- Confirm cancellation email or account status screenshot to prove the subscription was cancelled.
- Verify the date your access ends and export any important settings or libraries before expiry.
Helpful official links
- Serato DJ Pro product page: https://serato.com/dj/pro
- Serato cancellation support: How do I cancel my Serato subscription?
- Serato Terms of Sale: https://serato.com/legal/terms-of-sale
- Serato free trial details: Serato DJ Pro free trial
- Serato support portal: https://support.serato.com
- UAE consumer protection info: UAE Consumer Protection (u.ae)
Address
Company contact
Care of Serato Limited, Private Bag 92015, Victoria Street West, Auckland 1142, New Zealand.
For support and account issues use Serato's official support portal: support.serato.com.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.