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Shortcut

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To cancel Shortcut,
please provide the information:
When do you want to cancel?
UAE

Cancellation service #1 in UAE

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Termination letter drafted by a specialized lawyer
Sender
Shortcut Cancel | Postclic
Shortcut
ShortCut Middle East & Africa Jumeirah Lakes Towers - Cluster O
Dubai United Arab Emirates
support@shortcut.com
Cancellation of Shortcut contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Shortcut service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Shortcut
ShortCut Middle East & Africa Jumeirah Lakes Towers - Cluster O
Dubai , United Arab Emirates
support@shortcut.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Shortcut. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Shortcut: Easy Method

What is Shortcut

Product overview

Shortcut is a project management platform built for software teams to plan, track, and release work. It combines tasks, iterations, roadmaps, and reports to support agile workflows.

Who uses it

Teams of developers, product managers, and designers use Shortcut for sprint planning, issue tracking, and cross-team collaboration. The product offers free and paid tiers for different team sizes.

How to cancel Shortcut

Cancel via iOS App Store (if you started on iOS)

  • Open Settings on your iOS device.
  • Tap your Apple ID (top of Settings) → Subscriptions.
  • Select "English Vocabulary - Shortcut" (or the listed Shortcut subscription) → Cancel subscription.
  • You retain access until the end of the paid period after cancellation.

Cancel via Google Play, web, or direct account

  • Google Play purchases must be managed through your Google Play account (use the Play Store subscription manager or Google Play support for refunds).
  • For web or direct Shortcut account purchases, log in to your Shortcut account and look for billing/subscription settings to cancel.
  • You can also cancel by sending a written request to hello@shortcutapp.co; include account email and order details.

What happens when you cancel

Access and billing

For App Store subscriptions, you keep access until the end of the paid period after cancelling. Auto-renewal will be stopped for future billing cycles.

Account and data

Cancelling a subscription does not necessarily delete your Shortcut account or data immediately.

To terminate an account completely, send a written request to hello@shortcutapp.co; ask for confirmation of data retention or deletion.

Will I get a refund?

General Shortcut refund policy

  • No refunds or credits for monthly subscriptions except within the first 14 working days in limited circumstances.
  • You have a 14-working-day right to cancel a paid service purchase and request a refund; if you used the service before cancelling you may owe payment for the value of service already provided.
  • Some offers may include a 7-day money-back guarantee if expressly stated; otherwise advance payments are generally non‑refundable.

App Store and Google Play purchases

  • Purchases billed through the Apple App Store or Google Play follow the respective store refund rules.
  • To request a store refund, use Apple or Google Play support channels: Apple Support and Google Play Help.

Shortcut plans and pricing

Pricing summary

Below are the officially converted AED prices based on Shortcut's USD pricing (1 USD = 3.6725 AED). Enterprise pricing is customised - contact sales.

Plan details

Plan Price (AED) Billing Key features
Free AED 0.00 Monthly Up to 10 users; Kanban, Roadmaps, Reports, Iterations, Docs, integrations
Team (monthly) AED 36.73 Monthly Everything in Free, plus Reports suite, WIP limits, multiple workflows, Automations
Team (annual) AED 31.22 Monthly (billed annually) Same features as Team monthly (annual billing)
Business (monthly) AED 58.76 Monthly Everything in Team, plus unlimited limits, Objectives/OKRs, advanced fields, advanced Reports
Business (annual) AED 44.07 Monthly (billed annually) Same features as Business monthly (annual billing)
Enterprise Custom Pricing Contact Sales Volume discounts, SLAs, SSO/SCIM, onboarding support

Your consumer rights in United Arab Emirates

Cooling-off and digital services

UAE consumer protection commonly provides a 14-calendar-day cooling-off period for many purchases, but digital subscription services can be exempt unless faulty or mis-described.

Shortcut offers a 14-working-day right to cancel paid service purchases; early use may reduce refund amounts.

Using store channels and official remedies

  • App Store and Google Play purchases are subject to each store's refund processes and policies.
  • For unresolved disputes, check UAE government consumer protection resources and complaint mechanisms.
  • Official UAE consumer information: UAE Government - Consumer Protection.

Customer experiences

Positive feedback

  • Users praise Shortcut as easy to use, lightweight, and good value for teams (Capterra ratings show strong overall scores).
  • Noted strengths include task tracking, agile support, fast interface, and integrations.

Negative feedback

  • Common complaints include occasional technical bugs and forced version upgrades.
  • Users report mobile app shortcomings and some mass-action features not working as expected.

Documentation checklist

What to include when requesting cancellation

  • Account email and display name used for Shortcut.
  • Order ID, invoice or receipt number, and date of purchase.
  • Platform used for purchase (App Store, Google Play, or Shortcut web) and device information.
  • Clear statement requesting cancellation and/or refund and desired outcome.

Where to send documentation

  • Email written requests to hello@shortcutapp.co for account cancellation or refund queries.
  • For App Store or Google Play purchases, also follow the store refund request procedures via Apple or Google support.

Common mistakes

Canceling in the wrong place

Many users try to cancel inside the Shortcut app but the subscription was billed by Apple or Google.

Always check which store processed your payment and cancel in that store if necessary.

Missing timing and usage conditions

Requesting a refund after using the service without accounting for the pro‑rata charge can lead to denial.

Also, waiting beyond the 14-working-day window for Shortcut's direct-purchase refunds reduces options.

Comparative recap

Plan comparison

Plan Monthly Price (AED) Billed Best for
Free AED 0.00 Monthly Small teams up to 10 users or evaluation
Team (monthly) AED 36.73 Monthly Growing teams needing reports and automations
Team (annual) AED 31.22 Monthly (billed annually) Teams wanting lower per-user cost with annual commitment
Business (monthly) AED 58.76 Monthly Larger teams requiring advanced fields, OKRs, and unlimited limits
Business (annual) AED 44.07 Monthly (billed annually) Enterprise-like features with annual billing savings
Enterprise Custom Pricing Contact Sales Large organisations needing SLAs, SSO, onboarding

Key takeaways

  • Choose annual billing to reduce per-user monthly cost when possible.
  • Use Free plan to evaluate core features before upgrading.

After cancelling

Actions to verify post-cancellation

  • Confirm cancellation receipt or confirmation email from Shortcut or your app store.
  • Check that auto-renewal is disabled in your App Store or Google Play subscription settings if applicable.

Helpful links and support

Address

Regional office

ShortCut Middle East & Africa

Jumeirah Lakes Towers - Cluster O, Dubai, United Arab Emirates

Contact for cancellations

Email written cancellation or refund requests to: hello@shortcutapp.co

For store purchases, use the App Store or Google Play support channels linked above.

Similar cancellation services

FAQ

To cancel your Shortcut subscription via the iOS App Store, open Settings on your device, tap your Apple ID at the top, select Subscriptions, choose 'English Vocabulary - Shortcut', and then tap Cancel Subscription. Remember to keep proof of cancellation.

If you purchased your Shortcut subscription through Google Play, you must manage it through your Google Play account. Use the Play Store subscription manager or contact Google Play support for assistance. Keep a record of your cancellation request.

When you cancel your Shortcut subscription, you will retain access until the end of the paid period. Cancelling does not delete your account or data immediately; to terminate your account completely, you must send a written request to hello@shortcutapp.co.

According to Shortcut's refund policy, no refunds or credits are issued for monthly subscriptions after the first 14 working days, unless you meet specific conditions. If you used the service before cancelling, you may owe payment for the value of the service already provided.

Shortcut offers several plans, including Free, Team (monthly and annual), Business (monthly and annual), and Enterprise. Each plan has different features and billing cycles, so check your plan details for specific cancellation terms and conditions.