Cancel SMALLPDF online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Smallpdf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Smallpdf: Easy Method
What is Smallpdf
Overview
Smallpdf is a cloud-based suite of PDF tools for converting, editing, compressing, and signing PDF documents. It offers basic free features and paid "Pro" subscriptions for unlimited access to premium tools.
Where it is hosted and used
Smallpdf is operated from Switzerland and used globally, including in the United Arab Emirates. Account management and billing depend on how you subscribed (directly on Smallpdf, Apple App Store, or Google Play).
How to cancel Smallpdf
Cancel via Smallpdf website (recommended)
- Log in at smallpdf.com/login.
- Go to Account → Plan & Billing → Manage subscription → Cancel.
- Follow on-screen steps. If you are in a free trial and cancel, Pro access may end immediately; otherwise Pro remains until the end of the billing period.
- See the official cancellation guide: Smallpdf: How to cancel.
Cancel via mobile app stores
- iOS (App Store): Cancel subscriptions through your Apple ID subscriptions. Apple manages billing and refunds. See Apple support: Cancel subscriptions on iPhone or iPad.
- Android (Google Play): Cancel via Google Play subscriptions. Google handles billing and refunds. See Google Play help: Cancel subscriptions from Google Play.
- If you bought via an app store, do not cancel on the Smallpdf website for billing purposes; use the store where the purchase was made.
What happens when you cancel
Access after cancellation
If you cancel a paid Smallpdf subscription made directly on Smallpdf, you will typically keep Pro access until the end of your current billing period.
If you cancel during a free trial (direct sign-up), Smallpdf may remove Pro features immediately; check the cancellation confirmation message for details.
Renewal and account status
Cancellation stops automatic renewal at the end of the billing period; you will not be charged again after the current paid period ends.
Your Smallpdf account and uploaded files remain available unless you delete them; review Smallpdf's privacy policy for data retention details.
Will I get a refund?
Official policy summary
Smallpdf handles refund requests case-by-case. There is no universal guarantee of refunds for partial periods.
The US Terms of Service reference a 30-day money-back guarantee for new subscriptions, but also state no refunds for partial billing periods and require written requests as part of the process.
How to request a refund
- Contact Smallpdf support via the official help centre with your account email, receipt/transaction ID, date of charge, and a clear reason.
- If you subscribed through Apple or Google Play, contact Apple or Google for billing and refund requests - those stores usually handle refunds for in-app purchases.
- Keep copies of receipts and any confirmation emails to support your request.
Practical notes and exceptions
Users report mixed outcomes: some refunds are granted while others are denied, including disputes over trial charges or same-day cancellations.
If you are in a jurisdiction with statutory cooling-off rights, mention those rights in your request; outcomes may still vary depending on platform and provider policies.
Smallpdf plans and pricing
Pricing for Apple App Store (UAE)
| Plan | Price (AED) | Period | Notes |
|---|---|---|---|
| Monthly Plan (in-app purchase via Apple App Store UAE) | AED 59.99 | Monthly | Unlimited PRO access via mobile app |
| Yearly Plan (in-app purchase via Apple App Store UAE) | AED 399.99 | Annual | Unlimited PRO access via mobile app, annual billing |
Notes on website pricing
These AED in-app prices reflect App Store rates in the UAE as of early 2026. Smallpdf's website does not always display AED-specific pricing.
For direct web purchases, currency and price may vary; check your account billing page for exact amounts charged.
Your consumer rights in United Arab Emirates
Local legal context
The UAE does not have the same harmonised EU digital subscription cooling-off rules. Rights for digital subscriptions can be more limited and depend on local consumer protection law and the merchant's terms.
If you subscribed through Apple or Google Play, additional consumer protections may be available via those platforms' policies.
Practical steps in the UAE
- Contact Smallpdf support first and provide full transaction details.
- If you do not get a satisfactory response, contact your bank to dispute an unauthorized charge.
- Seek guidance from UAE consumer protection resources: UAE Government - Consumer Protection.
Customer experiences
Positive feedback
Many users praise Smallpdf for ease of use, an efficient set of PDF tools, and generally helpful support responses for technical questions.
Business review sites indicate high ratings in some markets, including favorable reports from UAE users who had straightforward experiences.
Negative feedback
There are also numerous complaints about unexpected trial or renewal charges and difficulties obtaining refunds.
Some customers report being charged after they thought they had cancelled; outcomes often depend on where the subscription was purchased (web vs app store).
Documentation checklist
What to gather before contacting support
- Account email address associated with Smallpdf.
- Payment receipt or transaction ID from the charge.
- Date and amount of the charge, and which platform was used (Smallpdf website, Apple App Store, Google Play).
- Screenshots of subscription status, receipts, or cancellation attempts.
Optional supporting items
- Correspondence with Smallpdf or app store support.
- Bank statements highlighting the charge (if disputing with your bank).
Common mistakes
Cancelling in the wrong place
A common error is cancelling on the Smallpdf website when the subscription was purchased through the App Store or Google Play. Billing is handled by the store in that case, so you must cancel there.
Assuming automatic refunds or immediate effect
Another mistake is assuming cancellation always yields an immediate refund or that Pro access continues in the same way for free trials. Free-trial cancellations may remove Pro immediately, and refunds are not guaranteed.
Missing confirmation
Always keep the cancellation confirmation email or screenshot. Users who cannot provide proof of cancellation can face delays or denials when disputing charges.
Comparative recap
Quick comparison of cancellation routes
| Method | How to cancel | Billing & refund handled by | Access after cancellation |
|---|---|---|---|
| Smallpdf website | Account → Plan & Billing → Manage subscription → Cancel | Smallpdf (direct billing) | Pro usually until end of billing period; trials may end immediately |
| Apple App Store (iOS) | Cancel via Apple ID subscriptions (Settings → Subscriptions) | Apple handles billing and refunds | Access depends on App Store subscription period; check Apple confirmation |
| Google Play (Android) | Cancel via Google Play Subscriptions | Google Play handles billing and refunds | Access depends on Google Play subscription period; check Play Store confirmation |
Takeaway
Always cancel in the same channel you used to subscribe and keep records. For refunds, expect case-by-case handling and be prepared to provide documentation.
After cancelling
Confirmations and monitoring
Save any cancellation confirmation email or screenshot and monitor your bank or card statement for further charges.
If you continue to see charges after cancellation, contact Smallpdf support and your bank, and if relevant, the app store where the purchase was made.
Helpful official links
- Smallpdf cancellation guide: smallpdf.com - how to cancel
- Smallpdf Help Center / contact: smallpdf.com/help
- Smallpdf Terms of Service (US): smallpdf.us - Terms of Service
- Smallpdf Privacy Policy: smallpdf.com/privacy
Address
Smallpdf headquarters
Smallpdf
Steinstrasse 21, 8003 Zürich, Switzerland
Contact pointers
For billing or legal questions, use the Smallpdf Help Center to submit a request and include the documentation checklist items listed above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.