Cancel SQUARESPACE online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Squarespace service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Squarespace: Easy Method
What is Squarespace
Overview
Squarespace is a subscription-based website builder that provides templates, hosting, e-commerce, and integrated services for creating websites without coding.
It is used worldwide for portfolios, business sites, and online stores and is managed via a web dashboard or mobile apps.
Core features
Squarespace includes design templates, domain registration, SSL, e-commerce tools, and marketing integrations.
Billing and subscriptions are handled through Squarespace for web purchases or through Apple/Google if bought via their stores.
How to cancel Squarespace
Cancel via web (recommended)
- Go to https://www.squarespace.com/ and log in with your account credentials.
- Open Settings → Billing → Subscriptions; select the subscription you wish to cancel.
- Click "Cancel Subscription" and follow the on-screen confirmation steps to complete cancellation.
- Keep any confirmation email or screenshot for your records.
Cancel via mobile app stores
- iOS (Apple App Store): Cancel through Apple subscriptions on your device or at Apple's support page: Manage subscriptions on iPhone or iPad. Squarespace cannot cancel App Store subscriptions for you.
- Android (Google Play): Cancel through Google Play subscriptions on your device or at Google's support page: Manage subscriptions in Google Play. Squarespace cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access and site status
Cancellation stops future automatic renewals for the subscription you cancel.
Depending on timing, you may retain access until the end of the paid term; always confirm the expiry date in your account.
Data and domains
Export important content (pages, blog posts, product lists) before the subscription ends to avoid data loss.
Domains purchased through Squarespace require separate handling: they may need transfer or renewal and have different refund/transfer rules.
Will I get a refund?
Refund rules for web purchases
Annual website subscriptions purchased directly on the web are typically eligible for a full refund if canceled within 14 days of the initial payment.
Monthly plans, renewals, and most add-on purchases are generally non-refundable.
Exceptions and non-refundable items
- Domains purchased via Squarespace: refundable only within a very short grace period (commonly around 5 days) and transfers are non-refundable.
- Email Campaign subscriptions, Getty Images purchases, and many add-on services are non-refundable regardless of timing.
- Purchases through Apple or Google are subject to those platforms' refund policies, not Squarespace's web refund rules.
Squarespace’s Terms of Service state that refunds are given at Squarespace’s discretion or as required by law. See the official terms for details:
Squarespace plans and pricing
Pricing summary
Current, accurate pricing can change frequently on Squarespace’s site and may vary by billing period and promotions.
For precise rates and available plans, contact Squarespace or view pricing on their official site.
Contact for current pricing
| Plan | Price (guidance) | Notes |
|---|---|---|
| Personal | Contact for pricing | Basic website features; contact Squarespace for current rates |
| Business | Contact for pricing | Adds commerce and marketing tools; see official site |
| Commerce (Basic / Advanced) | Contact for pricing | Online store features; pricing varies by tier |
Your consumer rights in United Arab Emirates
Cooling-off and refund rights
UAE consumer protections commonly provide a 14-day "cooling-off" period for digital services, allowing cancellation and refund in many cases.
Where local law grants stronger rights than a provider’s policy, the stronger legal protections generally prevail.
Platform purchases and local law
Subscriptions bought via Apple App Store or Google Play fall under those platforms' refund and dispute processes.
If a provider's refund policy conflicts with UAE consumer law, you may be entitled to seek redress under UAE consumer protection rules.
Customer experiences
Positive feedback
Many users praise Squarespace for polished templates, ease of use, and fast deployment of attractive websites.
Its design-focused tools and integrated hosting are commonly cited as strengths for small businesses and creatives.
Common complaints
Negative reviews often mention limited design flexibility, frustrating domain transfers, and dissatisfaction with support responsiveness.
Some users report billing or auto-renewal issues and challenges when canceling purchases made through app stores.
Documentation checklist
Before you cancel
- Account email and username used for the Squarespace account.
- Subscription ID and plan name (found under Settings → Billing).
- Recent invoices or payment receipts for the subscription.
After cancellation steps to document
- Save screenshots of the cancellation confirmation and billing page.
- Record domain details (registrar, registration date) and export site content.
- Keep correspondence with support and any refund confirmations.
Common mistakes
Assuming app-store cancellations are handled by Squarespace
Many users assume Squarespace will cancel subscriptions bought through Apple or Google - this is not the case.
Always cancel within the App Store or Google Play subscription settings to stop those charges.
Not backing up content or domain issues
Another frequent error is failing to export site content before access changes, which can make recovery harder.
Also verify domain status and transfer steps early to avoid losing control of a domain after cancellation.
Comparative recap
Quick feature comparison
| Aspect | Squarespace | Typical Alternatives (e.g., WordPress/Wix) |
|---|---|---|
| Ease of use | High - visual editor and templates | Varies - Wix similar; WordPress steeper learning curve |
| Design & templates | Professional, design-led templates | Wix: flexible; WordPress: highly customizable with themes/plugins |
| Pricing & refunds | Subscription-based; 14-day refund for annual web purchases | Varies by provider; platform store purchases follow App/Play policies |
| Support | Email and chat; no phone support for most users | Varies - some offer phone/support tiers |
After cancelling
Next steps
Export site content and back up databases, images, and product lists immediately after cancellation.
Check your billing history and confirm you received a cancellation confirmation email.
Useful official links
- Squarespace support articles: Cancel or change your subscription
- Squarespace Terms of Service: https://www.squarespace.com/terms-of-service
- Apple subscriptions (iOS): Manage subscriptions on iPhone or iPad
- Google Play subscriptions (Android): Manage subscriptions in Google Play
- Squarespace contact: https://www.squarespace.com/contact
Address
Corporate mailing address
Squarespace, Inc.
225 Varick Street, 12th Floor, New York, NY 10014, USA
Contact pointer
For account-specific help and official support tools use the Squarespace Help Center and contact page linked above.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.