cancellation Stash: Easy Method

What is Stash

Overview

Stash is a subscription-based service referenced here as the Stash proxy utility app available on the UAE App Store. It is described as a rule-based proxy client for iOS that helps route traffic per user rules.

Service distinction

Note there are separate products that use the "Stash" name: this guide focuses on the proxy utility app available in the UAE App Store.

How to cancel Stash

Cancel in the app or website

• Open the iOS Settings > your Apple ID > Subscriptions to manage App Store subscriptions purchased through Apple.
• If you subscribed directly via an online Stash account, sign in at https://www.stash.com/ and use account billing or subscription settings to cancel.

Cancel by contacting Stash

• Email: support@stash.com - request cancellation and include the email tied to the account and transaction details.
• Phone: 1‑800‑205‑5164 (Monday - Friday, 8 a.m. - 8 p.m. ET) - ask an agent to cancel your subscription.
• Postal mail: Send a cancellation request to STASH FINANCIAL, INC., 500 7th Avenue, 8th Floor, New York, NY 10018, with account details and a clear request to cancel.

What happens when you cancel

Access and service period

When you cancel, in most cases your current subscription remains active until the end of the paid billing period.

After the period ends, access to subscriber-only features of the app will stop unless you resubscribe.

Account and data

Your account information and configuration are typically retained so you can re-enable the service later.

If you require data deletion, request it specifically from support; deletions may be subject to verification and retention policies.

Will I get a refund?

Standard refund policy

Refunds are not guaranteed and depend on how the subscription was purchased and Stash’s refund policies.

Purchases made through Apple are governed by Apple’s refund processes; Stash cannot directly issue refunds for App Store charges.

Exceptions and steps to request a refund

• If purchased through the App Store: request a refund via Apple at reportaproblem.apple.com or follow Apple Support guidance.
• If purchased directly from Stash: email support@stash.com with your account and transaction details and a clear refund request.
• If a billing error or unauthorized charge occurred, contact your card issuer as well for dispute and chargeback options.

Stash plans and pricing

Pricing table

Notes on pricing

These prices apply to the Stash proxy utility app listed on the UAE App Store as provided in the verified data.

The broader Stash investment platform lists pricing in USD; AED pricing for that product is not officially provided and any conversions are approximate.

Your consumer rights in United Arab Emirates

Consumer protection basics

UAE consumers have rights to clear pricing, accurate product descriptions, and a process to file complaints about unfair commercial practices.

Refund and cancellation rights depend on the seller’s terms and how the purchase was made (App Store vs direct purchase).

How to escalate a complaint in the UAE

• Contact Stash support first and keep records of communications and transaction receipts.
• If unresolved, file a complaint with the UAE Ministry of Economy consumer protection services: https://www.moec.gov.ae/en.
• For App Store purchases, also raise the issue with Apple through official channels.

Customer experiences

Common positive feedback

Users of the proxy utility often report that rule‑based routing and simple subscription billing are convenient for lightweight use cases.

Annual plans are frequently noted as better value per month compared with monthly billing.

Common complaints

Issues reported by customers typically involve subscription confusion (App Store vs direct billing) and difficulty obtaining refunds for App Store transactions.

Some users mention needing clear guidance on data retention and account closure procedures.

Documentation checklist

Before you cancel

• Have your account email and username ready.
• Locate the transaction receipt or App Store purchase record (date, amount, order ID).
• Note whether the purchase was made via Apple App Store or directly on stash.com.

If requesting a refund or dispute

• Keep copies of all correspondence with support@stash.com and any case or ticket numbers.
• Gather bank or card statements showing the charge for dispute or chargeback if required.
• Prepare screenshots of subscription listings in the App Store if relevant.

Common mistakes

Cancelling the wrong subscription

Users sometimes cancel a different subscription with a similar name in the App Store; verify the app icon, vendor, and purchase date before cancelling.

If you cancel the wrong subscription, you may lose access unexpectedly and need to resubscribe and seek a refund.

Assuming immediate refund or access removal

Assuming a refund will be issued immediately is a frequent error; refunds are processed according to the platform (Apple or Stash) and can take time.

Also assume access may remain until the paid period ends; cancelling does not always cut service immediately.

Comparative recap

Quick comparison table

Recommendation

If you plan to use the proxy utility long term, the annual plan generally offers a lower effective monthly cost.

For short-term needs or testing, the monthly plan avoids upfront annual commitment.

After cancelling

Re‑enrolling or switching plans

You can resubscribe at any time via the App Store or your Stash account; saved settings are often preserved to simplify re-enrollment.

Switching between monthly and annual options may require cancelling and re‑subscribing to the desired plan.

Helpful links and support

• Stash official site: https://www.stash.com/
• Apple refund/report problems: https://reportaproblem.apple.com/
• UAE Ministry of Economy (consumer protection): https://www.moec.gov.ae/en

Address

Mailing address

STASH FINANCIAL, INC.

500 7th Avenue, 8th Floor, New York, NY 10018

Contact summary

Support email: support@stash.com

Phone (US): 1‑800‑205‑5164 (Mon - Fri, 8 a.m. - 8 p.m. ET)