What is Stockopedia
Overview
Stockopedia is a subscription-based investment research platform that provides stock screening tools, company financials, StockRanks and educational content for investors.
The service aggregates market data, metrics and editorial content to help retail investors identify and analyse stocks.
Who it is for
Stockopedia is aimed at individual investors and traders who want data-driven screening and portfolio analysis tools.
Users benefit from daily updates, proprietary scoring (Quality, Value, Momentum) and educational webinars or guides.
How to cancel Stockopedia
Via the Stockopedia website
- Sign in at stockopedia.com.
- Go to Personal Settings → Subscriptions & billing.
- Scroll to the bottom of that page and choose Cancel subscription.
- Cancellation takes effect at the end of your current billing period; you keep access until the next billing date.
Other methods and in-app purchases
- If you purchased inside an app, manage subscriptions via Apple App Store or Google Play subscription settings (Stockopedia does not provide specific in-app cancellation instructions on its Help pages).
- You can also contact Stockopedia support via the site’s help/contact options or open a support message from your account; keep your account email and payment receipt ready.
What happens when you cancel
Access and billing
Cancellation becomes effective at the end of the current billing cycle; you retain full access until the next billing date.
There are no pro‑rata refunds for unused days within a billing period under Stockopedia’s stated policy.
Data, portfolios and reports
Your account data (portfolios, watchlists, settings) remains stored on Stockopedia while your account exists and you can export any reports before access ends.
After access ends, historical data may no longer be available within the platform; export immediately if you need records.
Will I get a refund?
Trial and refund policy
Stockopedia offers a 14‑day free trial so you can evaluate the service before billing starts.
After the trial or once billing begins, Stockopedia’s official policy states there are no refunds for subscription fees.
Exceptions and disputing charges
- Stockopedia’s Terms explain that by requesting immediate service you may waive a statutory cooling‑off right where applicable.
- If you believe a charge is incorrect, contact Stockopedia support first and keep payment receipts; you may also contact your card issuer to discuss a chargeback where appropriate.
Official Stockopedia pages: Refund policy and Terms of Use.
Stockopedia plans and pricing
Pricing overview
Stockopedia does not publish fixed plan prices in UAE Dirham (AED) on its public pages.
Plan prices are shown in supported currencies (GBP, EUR, USD, AUD) and converted to AED at checkout or by your card provider.
Contact for pricing
| Plan | Price (AED) | Notes |
| Stockopedia subscription | Contact for pricing | View plans in supported currencies on the site or contact support for local pricing details. |
Your consumer rights in United Arab Emirates
Legal protections (general)
The UAE has federal consumer protection laws that protect buyers against unfair commercial practices and defective services.
Regulatory bodies such as the UAE Ministry of Economy handle consumer complaints and guidance on rights and remedies.
Practical steps for UAE residents
- Keep records: receipts, subscription confirmations, screenshots of cancellation and support correspondence.
- If a dispute cannot be resolved with the merchant, contact your bank or card issuer about a charge dispute and consider filing a complaint with the UAE consumer protection authority.
- For official UAE consumer information, consult the Ministry of Economy: moec.gov.ae.
Customer experiences
Positive feedback
Many users praise Stockopedia for deep data, powerful screening tools, StockRanks and educational content such as webinars and podcasts.
Independent aggregators report high satisfaction scores and users often cite improved investment decision‑making.
Negative feedback
Some users report issues with portfolio history accuracy and retrospective pricing changes affecting performance data.
There are occasional complaints that customer support did not fully resolve specific data or historical pricing disputes.
Documentation checklist
Essential items to collect
- Account email and username used for the subscription.
- Subscription confirmation email and payment receipt.
- Screenshot of Personal Settings → Subscriptions & billing showing cancellation or active subscription status.
- Dates: trial start, billing date, cancellation timestamp.
- Support ticket IDs or correspondence with Stockopedia support.
Why these documents matter
Collected evidence helps when requesting refunds, disputing charges with your card issuer or filing a complaint with local consumer authorities.
Export portfolio reports before access ends to preserve historical records outside the platform.
Common mistakes
Missing the billing date
Many users cancel after the billing date and then expect a refund; Stockopedia’s policy is no refunds and cancellations take effect next cycle.
Always check your billing date and cancel before the next renewal if you do not want to be charged.
Managing in‑app purchases
Purchases made via Apple or Google stores must be managed through those platforms; cancelling on the Stockopedia website will not always stop an App Store/Google Play recurring charge.
Verify where the original charge came from (Stockopedia direct or app store) before cancelling and follow the corresponding procedure.
Comparative recap
Quick comparison
| Feature | Stockopedia | Typical competitor or free alternative |
| Data depth & screening | Comprehensive financial metrics, StockRanks and advanced screening tools. | May offer fewer proprietary scores or require multiple tools to match depth. |
| Transparency on refunds | 14‑day free trial; strict no‑refund policy after billing. | Some competitors offer prorated refunds or longer money‑back guarantees. |
| Local pricing visibility (AED) | Prices not published in AED; checkout uses supported currencies and FX conversion. | Some services publish local currency pricing for UAE customers. |
After cancelling
Immediate actions
- Export any portfolio data, reports or watchlists you need before access ends.
- Save emails or screenshots that confirm cancellation and show your billing date.
Where to get help
For official Stockopedia cancellation and billing details, see the help page: Cancelling your subscription.
For refund and terms information, see Stockopedia’s refund policy and Terms of Use pages: Refund policy and Terms of Use.
Address
Registered office
Oxford Centre for Innovation, Blue Boar Court, 9 Alfred Street, Oxford, United Kingdom, OX1 4EH.
This is Stockopedia’s listed registered office; it is not a cancellation endpoint - use the online account settings or support channels to cancel.
Support and contact
- Primary support is via the Stockopedia website help/contact options once signed in.
- Keep your account email, receipts and any support ticket IDs when contacting support or your payment provider.