cancellation Strikingly: Easy Method

What is Strikingly

Overview

Strikingly is a subscription-based website builder that helps users create responsive single-page and multi-page websites without coding.

Who uses it

It is popular with beginners and small businesses for fast setup, simple editing, and built-in hosting and domain options.

How to cancel Strikingly

Cancel via web (preferred)

• Sign in to your account and go to My Account.
• Click "Cancel Plan" and then confirm by selecting "Confirm Cancel Plan".
• See Strikingly's official instructions: Canceling Account / Canceling Plan.

Cancel via mobile app or stores

• If you subscribed through the App Store or Google Play, Strikingly directs you to its web cancellation process and indicates no refunds for store purchases.
• Check the app store subscription management pages or follow the web cancellation steps above for fastest effect.

Cancel by email or support

• You can contact Strikingly support for help or account questions: [email protected].
• Include your account email, subscription ID, and screenshots to speed processing.

What happens when you cancel

Access and features

Cancellation takes effect immediately and premium features are removed from your sites.

You retain editing access to your site, but sites may revert to default templates or URLs and premium tools will be disabled.

Domains and DNS

Connected domains remain manageable in your account but domain registration fees paid through Strikingly are non-refundable.

If you registered a domain with Strikingly, consider transferring it before cancellation to avoid service interruption.

Billing and renewal

Automated renewals will stop after cancellation; check your billing history and bank statements to confirm no further charges.

Immediate cancellation does not guarantee refunds for the remaining billing period (see refund section).

Will I get a refund?

Strikingly refund policy

Strikingly states that refunds are not allowed if you cancel before the subscription end date.

They offer a 14-day free trial, but after a paid subscription is charged, Strikingly’s policy is generally no refunds.

Store purchases and exceptions

For subscriptions made via App Store or Google Play, Strikingly refers users to their web cancellation process and indicates no refunds; receipts and refund policies of those stores may also apply.

If you believe there was billing error or fraud, contact Strikingly support with evidence and keep records; disputes may be handled case-by-case.

Strikingly plans and pricing

Pricing summary

All official Strikingly pricing is listed in USD and billed in USD even for UAE customers.

Convert to AED at the current exchange rate to see local cost; Strikingly does not display AED pricing.

Plan comparison (official prices)

Your consumer rights in United Arab Emirates

UAE consumer protection overview

UAE consumer protection laws provide rights around unfair commercial practices, product/service quality, and certain cooling-off or refund entitlements.

Specific rules for digital subscriptions and cross-border services can vary and may not be explicitly listed in a SaaS provider’s policy.

Actions you can take in the UAE

• Keep receipts, invoices, screenshots of terms, and communication with Strikingly.
• Refer to the UAE government guidance on consumer protection: UAE Consumer Protection.

Jurisdiction and disputes

Strikingly’s "no refunds" policy may conflict with local consumer norms; verify your rights with UAE authorities or legal counsel if needed.

For billing disputes, file a complaint with Strikingly first and escalate to UAE consumer authorities if unresolved.

Customer experiences

Positive feedback

Users commonly praise Strikingly for ease of use, intuitive WYSIWYG editing, and rapid site setup.

Its multimedia handling and templates are noted as good for simple DIY websites.

Negative feedback

Many complaints reference poor or slow customer support and refusal to issue refunds in disputed cases.

Other issues reported include unexpected recurring charges, difficulty cancelling/downgrading, and immediate loss of premium access on cancellation.

Documentation checklist

Before contacting support

• Account email and username.
• Subscription confirmation or invoice (date, amount, plan).
• Screenshots of billing page, cancellation button, or errors.

If you need to escalate

• Bank or card statements showing the charge.
• Domain registration details and transfer codes (if applicable).
• Copies of all communication with Strikingly support.

Common mistakes

Expecting an automatic refund

Many users assume cancellation yields a prorated refund; Strikingly’s stated policy is no refunds after a payment is taken.

Do not rely on a refund unless you have explicit written confirmation from Strikingly support.

Canceling via the wrong channel

Cancelling in an app store may not stop Strikingly’s web billing or vice versa; follow the account-level steps and verify billing statements.

Also avoid removing or losing domain control before arranging transfer if you want to keep the domain.

Comparative recap

At-a-glance comparison

Decision tips

Choose Limited for low-cost basic presence, Pro for e-commerce and growth, VIP for scale and dedicated support.

Always check billing frequency and plan features before subscribing to avoid unwanted charges.

After cancelling

Immediate steps

• Confirm cancellation by checking your account billing page and email receipt.
• Export or copy your site content and any customer data before premium features are removed.

Helpful links and support

• Canceling guide: Strikingly Canceling Account
• Billing and refunds: Strikingly Billing & Refunds
• Official homepage: Strikingly

If you have disputes

Contact Strikingly support with your documentation first; if unresolved, consider filing a complaint with UAE consumer authorities.

Keep clear records of all correspondence and billing evidence for quicker resolution.

Address

Company address

Strikingly Inc., 96 Mowat Avenue, Toronto, Ontario M6K 3M1, Canada.

Support contact

General support email: [email protected].