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Sunsama

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UAE

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Termination letter drafted by a specialized lawyer
Sender
Sunsama Cancel Subscription | Postclic
Sunsama
5957 Earlston Ct
22315 Alexandria United States
support@sunsama.com
Cancellation of Sunsama contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Sunsama service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Sunsama
5957 Earlston Ct
22315 Alexandria , United States
support@sunsama.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Sunsama. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Sunsama: Easy Method

What is Sunsama

Overview

Sunsama is a subscription-based productivity app that helps users plan each workday by combining tasks, calendar events, and notes into a single daily workflow.

It focuses on mindful planning and integrates with common task and calendar tools to improve focus and execution.

How people use it

Individuals use Sunsama to create daily plans, limit work-in-progress, and sync tasks with external services like Asana or calendar apps.

Teams and solo users rely on it for a structured, repeatable planning routine rather than a complex project-management feature set.

How to cancel Sunsama

Cancel via Web (direct)

  • Log in to your Sunsama account on the web.
  • Click the Sunsama dropdown (top left) → Settings → Billing.
  • Choose "Manage Billing" and follow the option to cancel your paid plan.

Cancel via App Stores

  • iOS (App Store): Open your Apple ID subscriptions in Settings and cancel the Sunsama subscription there.
  • Android (Google Play): Open Google Play > Subscriptions and cancel Sunsama from your Google account subscriptions.
  • Sunsama cannot cancel App Store or Play Store subscriptions for you; you must use the platform's subscription manager.

Trial accounts

  • The 14‑day free trial does not require billing information and therefore cannot be "cancelled" - it simply expires.
  • You will not be charged if you do not upgrade before the trial ends.

Helpful link

For step‑by‑step billing help, see Sunsama's official billing FAQ: Sunsama Billing Overview & FAQs.

What happens when you cancel

Access after cancellation

After you cancel a paid plan via the web, you retain access to paid features until the end of your current billing cycle.

During that remaining period you can continue to use Sunsama normally.

Data retention and deletion

Workspace data is retained for a grace period after the subscription ends.

According to Sunsama's policy, data is permanently deleted 30 days after the subscription ends unless you re-subscribe or start a new free trial.

Account reactivation

You can re-subscribe before deletion to restore full access and retain your workspace data.

If your data has been deleted, you would need to recreate the workspace after re-subscribing.

Will I get a refund?

General refund policy

Sunsama does not provide refunds for paid subscriptions once the billing period has started.

This no‑refund policy applies to subscriptions purchased directly via the web.

App Store and Google Play

For subscriptions purchased through Apple or Google, refund decisions are subject to Apple or Google's policies and can be requested through their platforms.

Sunsama does not directly grant refunds for App Store or Play Store purchases.

Free trial

The 14‑day free trial is not a purchase and therefore there is nothing to refund.

If you do not upgrade, you simply lose access at the end of the trial and you will not be billed.

Sunsama plans and pricing

Summary

Exact AED pricing is not published on Sunsama's public pages for UAE customers in a guaranteed form.

For precise and current charges, check the payment confirmation screen or your App Store / Google Play listing.

Contact for exact pricing

If you need a precise AED amount, refer to the platform you used to subscribe or contact Sunsama support via the help center.

Plan Billing Price (UAE) Notes
Monthly Subscription Billed monthly Contact for pricing Access to all features; no annual commitment
Yearly Subscription Billed annually Contact for pricing All features with a discount for annual prepayment

Your consumer rights in United Arab Emirates

Key points under UAE law

Digital subscriptions are generally governed by the contract and terms you accepted at sign-up.

There is no automatic statutory 14‑day cooling‑off period for digital content equivalent to physical goods.

What this means for Sunsama customers in UAE

Sunsama's stated cancellation and refund policies are enforceable where clearly presented at purchase.

If a provider misrepresented terms, you may have recourse through UAE consumer protection channels.

Escalation options

If you believe Sunsama misled you, gather documentation and contact the UAE Consumer Protection Department or the relevant authority.

Keep records: invoices, screenshots of terms, billing receipts, and any support correspondence.

Customer experiences

Positive feedback

Users praise Sunsama for its daily workflow, calendar integration, and focus-oriented design.

Many find it simple and effective for improving daily productivity and managing overwhelm.

Negative feedback

Common criticisms include limited native mobile app functionality and fewer advanced import features compared with the web version.

Some users report minor UI quirks and occasional mobile responsiveness issues.

Practical takeaway

Sunsama fits users who prioritize a disciplined daily planning routine and robust calendar sync.

If you need full-featured mobile native apps or deep multi-account imports, evaluate those needs before subscribing.

Documentation checklist

What to collect before cancelling

  • Account email and username used to subscribe.
  • Screenshot or PDF of your latest invoice and billing period.
  • Payment method details (last four digits) and subscription source (web, Apple, Google).

Evidence to keep after cancelling

  • Cancellation confirmation screen or email from Sunsama.
  • Any support correspondence in case of disputes.
  • Note the date your access expires and the 30‑day data deletion deadline.

Common mistakes

Canceling in the wrong place

Users often try to cancel App Store or Play Store subscriptions from the Sunsama web settings; this will not stop billing from Apple/Google.

Always cancel with the same platform that processed the payment.

Assuming trial needs cancellation

Some expect to "cancel" the free trial; because no payment method is required, the trial simply expires and you are not charged.

Do not expect a refund or cancellation confirmation for a trial end.

Missing documentation

Failing to save invoices or cancellation receipts makes it harder to dispute charges later.

Always save the cancellation confirmation and billing statements for at least 30 days after subscription end.

Comparative recap

At-a-glance comparison

Aspect Web / Direct Free Trial App Store (iOS) Google Play (Android)
How to cancel Settings → Billing → Manage Billing → Cancel No cancellation required; expires after 14 days Cancel via Apple ID subscriptions in iOS Settings Cancel via Google Play Subscriptions
Refunds No refunds after billing period starts (web policy) Not applicable - not a purchase Refunds subject to Apple's policies Refunds subject to Google's policies
Access after cancel Access until end of current billing cycle Access for trial duration only Depends on Apple's subscription end date Depends on Google Play subscription end date
Data deletion Data deleted 30 days after subscription ends Data removed when trial ends unless upgraded Data deletion follows Sunsama account status Data deletion follows Sunsama account status

After cancelling

Immediate steps

Save your cancellation confirmation and any remaining invoices for at least 30 days.

Verify the date your paid access ends so you can export or copy important information if needed.

Restoring access

If you re-subscribe before data deletion, your workspace should be restored and preserved.

If data has been deleted, contact Sunsama support promptly but expect that deleted data may not be recoverable.

Useful links

Address

Company address

5957 Earlston Ct, Alexandria, Virginia 22315, United States.

Support

For account-specific support or questions about billing, use the Sunsama help center linked above.

FAQ

To cancel your Sunsama subscription via the web, log in to your account, click on the Sunsama dropdown in the top left corner, select Settings, then Billing, and choose 'Manage Billing' to follow the cancellation option.

Trial accounts on Sunsama do not require cancellation; they simply expire after 14 days without any billing information, so you won't be charged if you don't upgrade.

No, Sunsama does not provide refunds for paid subscriptions once the billing period has started, so you will retain access until the end of the current cycle.

After cancellation, your workspace data is retained for 30 days before being permanently deleted unless you re-subscribe or start a new free trial.

Yes, you can re-subscribe to restore full access and retain your workspace data. However, if your data has been deleted after 30 days, you will need to recreate your workspace.