Cancel SUPERGROK online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Supergrok service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Supergrok: Easy Method
What is SuperGrok
Overview
SuperGrok is a subscription-based AI product that provides enhanced Grok chatbot capabilities, advanced search, and image generation features. It is offered as part of xAI/Grok services and sold through app stores and web platforms.
Core features
Typical features include access to Grok 3/4 models, DeepSearch, Big Brain mode, and unlimited image generation. Plans are commonly billed monthly or yearly in USD.
How to cancel SuperGrok
App store purchases (iOS / Android)
- Open the Apple App Store or Google Play store account used to buy the subscription.
- Find Subscriptions in your account settings and cancel SuperGrok there; refunds (if any) are handled by the store.
- Allow up to several days for the store refund process; Google Play/App Store processes can take up to 4 days.
Web-direct and X (formerly Twitter) purchases
- If you subscribed via the web (supergrok.online) or X Premium+, cancel through xAI or X account settings or support channels.
- xAI’s terms generally do not provide prorated refunds for mid-cycle cancellations; check your billing confirmation for details.
Postal mail and email cancellation
- Accepted methods include registered postal mail, email, and account settings where available.
- If you choose postal mail, send a written, signed cancellation notice to the provider’s registered address and keep proof of delivery.
What happens when you cancel
Access and renewal
Cancelling prevents future automatic renewals but typically leaves you with access until the end of the current billing period. Renewal will not occur after the paid period ends.
Data and account
Cancellation usually does not automatically delete your account or stored data. You may need to request data deletion separately through account settings or support.
Will I get a refund?
Standard policy
- xAI’s official terms state SuperGrok subscriptions are not eligible for refunds if cancelled mid-cycle; access continues until billing period end without prorated refund.
- For app-store purchases, refunds and cancellations are processed through Apple or Google and follow their timelines and rules.
Exceptions and legal rights
- Legal exceptions may apply depending on jurisdiction - some regions provide cooling-off periods or consumer protections that can override vendor policy.
- If you believe local consumer law requires a refund, gather documentation and contact the relevant consumer protection authority for your jurisdiction.
SuperGrok plans and pricing
Available plans
Public pricing is listed in USD. No official AED subscription prices for UAE were provided; you can convert USD to AED using current exchange rates or check the app/platform for localized pricing.
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| SuperGrok (AI chatbot - monthly) | USD 30.00 | Monthly | Access to Grok 3/4, DeepSearch, Big Brain mode, unlimited image generation |
| SuperGrok (AI chatbot - yearly) | USD 300.00 | Yearly | Same features as monthly with ~16 - 17% savings |
| SUPERGROK token (CoinGecko) | AED 0.0001536 per token | Spot | Cryptocurrency conversion rate |
| SUPERGROK token (Bitget) | AED 0.0002515 per token | Spot | Alternate cryptocurrency conversion rate |
Your consumer rights in United Arab Emirates
General protections
UAE consumer protection framework requires clear contract terms and fair trading practices. Your rights may include accurate disclosure of service terms and remedies for misleading practices.
How to seek help in the UAE
If you have a dispute, keep receipts and communications and contact the Consumer Protection Department of the emirate where you reside. Each emirate operates a consumer protection body or a ministry contact point for complaints.
Customer experiences
Positive feedback
- Some users report that Grok AI is fluent and responsive, with useful features for conversational AI tasks.
- Positive notes often reference speed and the quality of generated outputs in favorable cases.
Common complaints
- Customers have reported feature mismatches between marketing and delivery, crashes, and degraded or missing perks.
- Other frequent issues include subscription synchronization problems across platforms, immediate access revocation after cancellation, and refund difficulties.
Documentation checklist
Required items to cancel or dispute
- Subscription confirmation or receipt (email or invoice).
- Account identifier (email or username used to subscribe).
- Proof of cancellation request and delivery (store cancellation screenshot, sent email, or registered mail receipt).
Helpful supporting items
- Screenshots of billing/charge dates and amounts.
- Correspondence with support and any case or ticket numbers.
- Terms of service or billing policy excerpt showing no-refund clauses (if applicable).
Common mistakes
Using the wrong cancellation channel
A common error is cancelling in the app but not in the marketplace that billed you. For store purchases, cancel in Apple/Google account settings, not just within the app.
Assuming refunds are automatic
Many expect immediate refunds on cancellation. xAI’s policy typically disallows prorated mid-cycle refunds; app stores handle their own refund rules and timelines, which may take several days.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund expectations by channel to help you choose the correct path for your situation.
How to choose
If you purchased through a store, start with that store’s subscription settings. If you purchased on the web or via X, contact xAI or X support directly and keep written records.
| Platform | How to cancel | Refund policy | Access after cancel |
|---|---|---|---|
| Apple App Store (iOS) | Cancel in Subscriptions via your Apple ID | Refunds handled by Apple; store processes may take days | Access usually remains until period end |
| Google Play (Android) | Cancel in Subscriptions via Google Play account | Refunds handled by Google Play; processing may take up to 4 days | Access usually remains until period end |
| Web-direct (supergrok.online) | Cancel via xAI account settings or support | xAI states no prorated refunds for mid-cycle cancellations (unless law requires) | Access remains until billing period ends |
| Postal mail / Email | Send registered mail notice or email to provider support | Handled case-by-case; retain proof of delivery and response | Provider policies apply; typically access until period end |
After cancelling
Follow-up actions
- Save confirmation of cancellation and watch for the final charge or refund entry on your card statement.
- Request account data deletion if you no longer want your information retained.
Helpful links
Address
Postal address
Preferred method for written cancellation (registered mail):
1450 Page Mill Road, 94304 Palo Alto, CALIFORNIA, UNITED STATES
Notes about mailing
Send a signed, dated cancellation notice and keep the registered mail proof of delivery. Include your account email and subscription details in the letter.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.