Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Superhuman service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Superhuman: Easy Method
What is Superhuman
Overview
Superhuman is a premium email client focused on speed and productivity using keyboard shortcuts, streamlined workflows, and AI features.
It is subscription-based and available on multiple platforms with integrations for common email providers.
Who uses it
Users who need fast inbox management, power users pursuing "Inbox Zero", and teams using business features commonly choose Superhuman.
It is positioned as a paid, premium alternative to standard email apps.
How to cancel Superhuman
Cancel via the app or web (recommended)
- Open Superhuman on desktop and press Cmd+K (Mac) or Ctrl+K (Windows).
- Type or select “Cancel Subscription” and follow the prompts to confirm cancellation.
- Alternatively, log into superhuman.com/admin to manage or cancel your subscription.
Cancel via app stores or support
- If you subscribed through the Apple App Store, cancel through your Apple subscriptions in iOS/macOS or via Apple Support; Apple handles refunds for App Store purchases.
- If you subscribed through Google Play, cancel via Google Play subscriptions; Google manages refunds and cancellations for Play purchases.
- You can also contact Superhuman support by email (for example, care@superhuman.com or hello@superhuman.com) or postal mail if you prefer.
What happens when you cancel
Access and billing
Access to paid features continues until the end of your current billing cycle after you cancel.
At the end of that cycle your account will revert to Superhuman’s free tier or account-limited mode if applicable.
Data and account status
Your email data remains accessible through your normal mail provider; Superhuman does not delete your underlying email by cancellation.
Any account reactivation typically requires signing back up or re-subscribing via the original method.
Will I get a refund?
Superhuman policy
Superhuman’s Terms of Service for web subscriptions state that payments are generally non-refundable and non-cancellable to the fullest extent permitted by law.
There is no automatic 14-day statutory refund or a standard refund practice for unused periods unless required by law.
Exceptions and platform purchases
- Apple App Store purchases and refunds are handled by Apple under App Store policies; Superhuman’s terms note Apple controls refunds for App Store transactions.
- Google Play purchases and refunds are handled by Google under Play policies; Superhuman’s terms note Google controls refunds for Play transactions.
- Local consumer protection laws (see next section) may create additional refund rights in the UAE that override a blanket “no refund” clause.
Superhuman plans and pricing
Published pricing (USD)
| Plan | Monthly (USD) | Yearly (USD) | Notes |
|---|---|---|---|
| Starter | US $30/month | US $300/year | Publicly listed in USD; no AED pricing found |
| Business | US $40/month | US $396/year | Publicly listed in USD; conversions to AED not published |
If you need local pricing
No explicit Superhuman pricing in AED for the UAE was located publicly; ask Superhuman sales or support for UAE billing options.
For official terms see Superhuman Terms of Service.
Your consumer rights in United Arab Emirates
General rights
UAE consumer protection may provide cancellation and refund rights for digital subscriptions in certain circumstances.
Local mandatory laws can limit or override a provider’s “no refund” policy where services are unfair or non-conforming.
How this applies to Superhuman
- Superhuman’s terms acknowledge that consumer rights mandated by local laws are not overridden by their policy.
- If you believe your case qualifies under UAE law, you can raise the issue with Superhuman and, if needed, with local consumer protection authorities.
Customer experiences
Positive feedback
Many users praise Superhuman for speed, keyboard-driven workflows, and productivity gains - commenting it improves email efficiency and helps reach Inbox Zero.
Users often highlight shortcuts and time savings as primary benefits.
Negative feedback
Common criticisms include high cost, occasional UI bugs or search issues, and friction with authorization for some accounts.
Some users report problems cancelling or billing disputes - particularly when subscriptions are through different purchase channels.
Documentation checklist
Before you contact support
- Subscription method (Web, Apple App Store, Google Play) and sign-up date.
- Proof of payment: bank/credit card statements or App Store/Play receipts.
- Screenshots of subscription status, cancellation attempt(s), and any error messages.
If you escalate the case
- Copies of all email exchanges with Superhuman support and timestamps.
- Account ID or email address used with Superhuman and any admin/dashboard screenshots.
Common mistakes
Canceling the wrong way
Users sometimes try to cancel a web subscription through the App Store or Play Store, which does not stop web billing.
Always confirm which channel was used to subscribe before cancelling.
Missing confirmation
Not saving or not waiting for a cancellation confirmation can lead to continued charges.
Always keep confirmation screenshots or emails and check the billing cycle end date.
Comparative recap
Quick comparison
| Subscription Method | How to Cancel | Refund Route | Notes |
|---|---|---|---|
| Web (superhuman.com) | Cmd+K / Ctrl+K → “Cancel Subscription” or admin dashboard | Handled by Superhuman; generally non-refundable | Access continues until billing cycle end |
| Apple App Store | Cancel via Apple subscriptions (iOS/macOS) or Apple Support | Refunds handled by Apple | Superhuman refers App Store refunds to Apple |
| Google Play | Cancel via Google Play subscriptions | Refunds handled by Google | Play purchases are governed by Google Play policies |
| Support / Postal | Email care@superhuman.com or mail to the address below | Handled case-by-case by Superhuman | Useful for complex billing disputes |
How to choose
Cancel using the same channel you subscribed with to ensure proper termination and refund routing.
For billing disputes in the UAE, state applicable local consumer protection laws when contacting support.
After cancelling
What to check immediately
Confirm you received a cancellation confirmation and note the date your paid access ends.
Verify future billing statements to ensure no further charges occur after the billing cycle ends.
Helpful official links and contacts
- Superhuman cancel help article: Cancelling Your Subscription
- Superhuman Terms of Service: superhuman.com/legal/terms
- Support emails: care@superhuman.com, hello@superhuman.com (use these when contacting support directly).
Address
Mailing address
Superhuman, 548 Market Street PMB 39105, San Francisco, CA 94104.
Use postal mail for formal notices or if instructed by support for dispute escalation.
Support contact
For quickest resolution, use the in-app cancellation flow or send supporting documentation to care@superhuman.com.
Keep copies of any correspondence and receipts for potential consumer protection claims in the UAE.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.