cancellation Themify: Easy Method

What is Themify

Overview

Themify is a provider of WordPress themes, plugins and a drag-and-drop builder designed to simplify website creation. Offerings include single themes, annual Master Club access, and a one-time Lifetime Club option.

How customers use it

Customers buy themes or club memberships to get design files, updates and support for their WordPress sites. Licences typically include one year of updates/support for one-time purchases.

How to cancel Themify

Web (Themify website) cancellations

• Note: Most Themify products (excluding Lifetime Master Club) are one-time purchases, not recurring subscriptions.
• To request a cancellation or refund for a web purchase, email Themify support or use your account/member area for fastest processing.
• If you prefer postal mail, send your request to the official address shown in the Address section below.

App Store and Google Play cancellations

• App Store (iOS): If you subscribed to a Themify app (e.g. Themify Widget & Icon Themes), cancel via iPhone/iPad Settings → Subscriptions → Themify → Cancel Subscription. Deleting the app does not cancel the subscription.
• Google Play (Android): If purchased via Google Play, cancel in the Google Play app under Payments & subscriptions → Subscriptions. Uninstalling the app does not cancel the subscription.
• For platform subscription help, see official guides: Apple Subscriptions and Google Play Subscriptions.

What happens when you cancel

Access and updates

For one-time purchases you retain the license and any downloaded files, but updates/support are typically covered only for the first year. Lifetime Club remains active per its terms.

Account and data

Your Themify account usually remains accessible after cancellation. It is recommended you export or backup any theme files, customizations and license keys before losing update/support access.

Will I get a refund?

Themify refund policy

• Themify offers a 30-day money-back guarantee: request a refund or exchange within thirty (30) days from the date of purchase via email or your Themify account.
• Refund processing can take up to three business days once your request is accepted.

Exceptions and special cases

• Lifetime Master Club purchases are non-refundable and non-exchangeable after the 30-day refund period.
• Purchases made through Apple or Google may be subject to their refund processes and platform rules; contact Apple or Google support for platform-handled charges.

Themify plans and pricing

Pricing table

Notes on pricing

Prices above are converted from USD using an approximate rate (USD→AED ~3.6725). Themify lists prices in USD on its website; local AED display may not be available on their checkout.

Your consumer rights in United Arab Emirates

UAE law overview

Under UAE law (e.g. Federal Law No. 15 of 2020) digital goods accessed upon purchase are generally non-refundable once delivered. Exceptions can apply for technical faults or if the content is not significantly accessed.

How this affects Themify purchases

• Themify’s 30-day money-back guarantee provides broader rights than the minimum digital-goods protections in UAE law.
• If you believe a technical fault voids the delivery, contact Themify promptly and retain evidence (screenshots, logs, timestamps).

Customer experiences

Positive feedback

Users commonly praise Themify’s customer support as fast, helpful and professional, with examples of developers helping via custom code. The builder and pre-built modules are often described as powerful and user-friendly.

Negative feedback

Some users report functional issues after framework updates, such as compatibility problems with custom post types or themes. App-store subscribers have reported difficulty cancelling through the app itself.

Documentation checklist

What to gather before requesting cancellation/refund

• Order number, purchase date and payment method.
• Themify ID/email used to purchase and any license keys.
• Screenshots or logs showing faults, and a short description of the issue.
• For App Store/Google Play subscriptions: platform subscription ID or transaction receipt from Apple/Google.

How to submit

• Email or use your Themify account/member area for fastest handling.
• If mailing, include a copy of your purchase receipt and a clear refund/cancellation request.

Common mistakes

Uninstalling instead of cancelling

Many users assume deleting the app cancels a subscription. This does not stop billed subscriptions on Apple or Google - cancel via the respective platform settings.

Missing the refund window or wrong channel

Waiting past the 30-day refund window can forfeit a refund, especially for Lifetime Club purchases which are non-refundable after that period.

Purchases made via Apple or Google often require using Apple/Google support for refunds; contacting Themify alone may not resolve platform charges.

Comparative recap

Quick channel comparison

Key takeaway

• Web purchases: use Themify support/account and the 30-day guarantee where applicable.
• Platform purchases: cancel via Apple/Google and follow their refund procedures for platform-billed subscriptions.

After cancelling

Keep records

Save confirmation emails, cancellation receipts and any correspondence. Retain backups of theme files and license keys for future use.

Helpful official links

• Themify home: https://themify.me/
• Themify documentation: https://themify.me/docs
• Themify terms: https://themify.me/terms
• Apple subscriptions help: Apple Support
• Google Play subscriptions help: Google Play Help

Address

Company address

Themify official postal address (for postal cancellation/requests): 124 Street, Toronto, ON, Canada.

Contact methods

• Preferred: Email Themify support via your Themify account or support link on the official site.
• Alternative: Submit a request through the Themify documentation/support pages or send postal mail to the address above.