Cancel TODOIST online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Todoist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Todoist: Easy Method
What is Todoist
Overview
Todoist is a cross-platform task management service for organizing tasks, projects, due dates and collaboration.
It offers free and paid Pro plans with features such as reminders, labels, and project sharing.
Who uses it
Individuals and teams use Todoist to track tasks across devices and integrate with calendars and other apps.
The service is subscription-based and available via web, iOS (App Store) and Android (Google Play).
How to cancel Todoist
Cancel via Todoist web (direct billing)
- Go to todoist.com and log in with your account.
- Click your avatar → Settings → Subscription tab.
- Choose "Cancel plan" or "Cancel subscription", select a reason and confirm.
- After canceling you keep Pro features until the end of the current billing period.
Cancel via App Store or Google Play
- App Store (iOS/macOS): Subscriptions are managed by Apple. Cancel in your Apple ID subscriptions in the App Store or Settings. See Apple guidance: Manage subscriptions on Apple.
- Google Play (Android): Subscriptions are managed by Google Play. Cancel in Google Play → Payments & subscriptions → Subscriptions. See Google guidance: Manage subscriptions on Google Play.
- Note: Cancelling through the platform that billed you is required to stop automatic renewals on that platform.
What happens when you cancel
Access after cancellation
If you cancel a paid plan via the web, you retain Pro features until the end of the billing period.
For App Store or Google Play cancellations, access typically remains until the billed period ends per the platform’s rules.
Renewal and account status
Cancelling stops automatic renewal but does not automatically delete your account or data.
If you want your account removed, you must request account deletion separately via Todoist support or account settings.
Will I get a refund?
Web (yearly) refund policy
Yearly Pro subscriptions bought on the Todoist website: if canceled within 30 days of purchase or renewal, you are eligible for a full refund.
Request the refund by contacting Todoist support with your receipt or order reference; refunds typically process in 3 - 10 business days.
App Store and Google Play refunds
- Google Play (yearly): If canceled within 30 days you may request a refund from Todoist after cancellation; outcome depends on Play billing and Todoist review.
- App Store (yearly/monthly): Apple handles App Store refunds. Todoist cannot issue refunds for purchases made through Apple; request one from Apple.
- Monthly subscriptions: Generally non-refundable on cancellation unless local law requires otherwise.
Full refund guidance is available from Todoist: Request a refund.
Todoist plans and pricing
App Store AED pricing (UAE)
The following AED prices reflect in-app purchases listed on the UAE App Store for Todoist.
Plan price table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Todoist Pro (In-App Purchase via App Store) | AED 18.99 | Monthly | Pro plan via iOS in-app purchase |
| Todoist Pro (In-App Purchase via App Store) | AED 184.99 | Yearly | Pro plan via iOS in-app purchase |
| Todoist Pro Legacy (In-App Purchase via App Store) | AED 24.99 | Monthly | Legacy Pro plan via iOS in-app purchase |
| Todoist Pro Legacy (In-App Purchase via App Store) | AED 229.99 | Yearly | Legacy Pro plan via iOS in-app purchase |
Your consumer rights in United Arab Emirates
Refund windows and cooling-off
Todoist does not advertise a 14-day statutory cooling-off right; instead it provides a 30-day refund window for yearly subscriptions in specified cases.
This 30-day policy depends on purchase platform and Todoist’s terms.
Local consumer protection
- Monthly subscriptions are generally non-refundable unless UAE law requires otherwise.
- Consumers in the UAE should check local protections with the Ministry of Economy: UAE Consumer Protection.
Customer experiences
Positive feedback
- Users praise Todoist for simplicity, cross-platform reliability and sensible team pricing.
- Many report good calendar integration, easy sharing and responsive customer support resolving issues.
Negative feedback
- Complaints include excessive marketing emails and reported difficulty opting out of newsletters.
- Some users report sync issues or missed notifications and frustration over rising subscription costs.
Documentation checklist
What to prepare before contacting support
- Purchase receipt or order reference (required for web refunds).
- Account email and username used for the Todoist account.
- Proof of cancellation from Apple or Google Play if purchased through those stores.
- Short description of the issue and desired outcome (refund, cancellation confirmation, account deletion).
Common mistakes
Cancelling in the wrong place
A common error is cancelling on the Todoist website when the subscription was billed via Apple or Google Play.
Always cancel using the platform that issued the charge (Apple ID or Google Play) to stop future renewals.
Missing refund windows and proof
Waiting beyond the 30-day window for yearly web purchases often invalidates refund eligibility.
Also, not providing a receipt or order reference can delay or prevent a refund request from being processed.
Comparative recap
Quick comparison
| Purchase platform | How to cancel | Who issues refunds | Access after cancel |
|---|---|---|---|
| Todoist web (direct billing) | Cancel in todoist.com → Settings → Subscription | Todoist (30-day yearly refunds possible) | Keep Pro until end of billing period |
| App Store (iOS/macOS) | Cancel via Apple ID subscriptions (App Store or Settings) | Apple handles refunds for App Store purchases | Access typically remains until end of Apple’s billed period |
| Google Play (Android) | Cancel in Google Play → Payments & subscriptions | Google Play / Todoist may handle refund requests (varies) | Access typically remains until end of Google Play billed period |
After cancelling
Exporting or backing up data
Before deleting your account, export or back up important tasks and project information if you need it long-term.
Cancellation alone does not delete your account data automatically.
Support and next steps
For refunds and account questions, contact Todoist support or consult their help articles: Request a refund.
General help and account settings are available at Todoist Help and the main site todoist.com.
Address
Company address
Doist Inc.
2100 Geng Road, Suite 210, Palo Alto, CA 94303
Mailing notes
For billing or legal correspondence, use the company address above and include your account email and order reference where relevant.
If you need additional assistance, contact Todoist support via their Help center: Todoist Help.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.