Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Topmedia.Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Topmedia.Ai: Easy Method
What is Topmedia.Ai
Overview
Topmedia.Ai is a SaaS platform for automating and optimising digital media campaigns using AI-driven tools for content creation, audience targeting, and performance tracking.
The service bundles AI features such as music, video generation, and text‑to‑speech, along with analytics and campaign management for marketers and creators.
Who uses it
Businesses, content creators, and marketing teams use Topmedia.Ai to speed production and scale digital campaigns with automated assets and analytics.
Plans are offered in different billing cycles to suit occasional users and professionals requiring higher quotas and priority support.
How to cancel Topmedia.Ai
Cancel via Web / Member Center (preferred)
- Go to the Topmedia.Ai Member Center: Topmedia.Ai.
- Log in to your account with your registered email and password.
- Navigate to My Product (or My Subscriptions) → Cancel Subscription.
- You will receive a verification code by email; enter the code and confirm cancellation.
When you cannot log in
- If you cannot access the Member Center, contact Topmedia.Ai customer support through the official site for assistance with cancellation.
- Prepare your account email, order ID, and any purchase receipts before contacting support to speed up the process.
What happens when you cancel
Access and usage after cancellation
After cancellation your subscription will stop auto‑renewing at the end of the current billing period unless stated otherwise.
You typically retain access for the remainder of the paid period and your credits remain available until they expire per plan rules.
Account data and retention
Topmedia.Ai does not publicly specify long‑term data deletion in the cancellation flow; expect account data to remain until you request deletion via support.
If you need complete removal of data, contact support and request account deletion in writing and keep records of the request.
Will I get a refund?
Topmedia.Ai refund policy (30-day Money-Back Guarantee)
Topmedia.Ai offers a 30‑day money‑back guarantee in defined cases, such as unresolved technical malfunctions or fatal tool failures affecting core functionality.
- Refunds may be considered within 30 days for: unresolved technical issues, duplicate purchases, missing order information (not delivered within 24 hours and not resolved within 48 hours), missing auto‑renewal notifications (if reported within 7 days), or duplicate payments caused by technical errors.
When refunds are not available
- No refund is offered if the product is later found cheaper elsewhere, if you purchased a similar product elsewhere, if you bought during a promotion, or if you intentionally made repeated similar purchases.
- No refund if you refuse to provide a reason, misunderstood product features, or if the issue falls outside the policy terms.
Topmedia.Ai plans and pricing
Pricing summary
Pricing on Topmedia.Ai is listed in USD on the official site. Actual AED amounts depend on currency conversion at checkout.
Below are the published plan names, periods, and USD prices per Topmedia.Ai public information.
| Plan | Billing period | Price (USD) | Key features / credits |
|---|---|---|---|
| Starter | Weekly (first week) | USD 4.99 / week | 1,500 credits/week; up to 150 AI music songs / 60 AI videos / 150,000 TTS chars |
| Creator | Monthly (first month) | USD 8.99 / month | 3,750 credits/month; increased limits across AI music, video, TTS |
| Professional | Annual | USD 99.99 / year | 30,000 credits/year; higher usage limits and priority support |
Currency note
The site shows USD prices. UAE customers will be charged in AED depending on card issuer or payment gateway conversion rates.
Check the final amount at checkout or contact your bank for exchange fee details.
Your consumer rights in United Arab Emirates
General UAE consumer protections
UAE consumers have rights under federal and local consumer protection frameworks covering misrepresentation, defective goods, and fair trading practices.
For official guidance consult the UAE government consumer protection portal: UAE Consumer Protection.
How Topmedia.Ai policy relates to UAE law
Topmedia.Ai’s published terms reference a 30‑day refund policy but do not explicitly cite UAE statutory cooling‑off periods or local law compliance.
If you believe local consumer law entitles you to remedies beyond the platform’s policy, raise the issue with the company and, if needed, with UAE consumer authorities via the link above.
Customer experiences
Positive feedback
Many users report high satisfaction with features, ease‑of‑use, and fast, helpful customer support resolving queries efficiently.
Reviewers praised support staff by name and noted quick, professional assistance for technical and billing questions.
Reported issues
Some users experienced confusion over plan wording or unexpected credit usage, which support typically resolved professionally.
One report mentioned difficulty receiving email verification codes when attempting self‑cancellation; if this happens, contact support with proof of purchase.
Documentation checklist
What to have ready before cancelling
- Registered account email address and username.
- Order ID, transaction reference, or invoice screenshot.
- Dates of purchase and last renewal.
Supporting materials for refunds or disputes
- Screenshots of errors or issues, emails with support, and verification codes sent/received.
- Bank or card statements showing duplicate or incorrect charges (if applicable).
Common mistakes
Failing to complete the verification step
Users sometimes stop at "Cancel Subscription" without entering the email verification code; this leaves the subscription active and still billing.
Always complete the verification and save the confirmation or cancellation reference.
Expecting AED pricing or immediate refunds
Assuming prices are in AED can cause surprise at checkout; Topmedia.Ai lists USD pricing and currency conversion may apply.
Also, refunds are subject to policy checks - they are not always immediate even within 30 days; follow the documented refund procedure and keep records.
Comparative recap
Plan comparison at a glance
| Plan | Billing | Price (USD) | Typical limits | Cancellation method | Refund availability |
|---|---|---|---|---|---|
| Starter | Weekly | 4.99 | 1,500 credits/week; entry-level quotas | Member Center (web) | Eligible within 30 days for covered issues |
| Creator | Monthly | 8.99 | 3,750 credits/month; higher limits | Member Center (web) | Eligible within 30 days for covered issues |
| Professional | Annual | 99.99 | 30,000 credits/year; priority support | Member Center (web) | Eligible within 30 days for covered issues |
Key takeaways
All plans are cancellable via the web Member Center; refunds are subject to Topmedia.Ai’s 30‑day guarantee and specific conditions.
For UAE customers, confirm currency conversion and retain documentation for any refund claim or dispute.
After cancelling
What to do immediately after cancellation
- Save any cancellation confirmation or reference number provided by Topmedia.Ai.
- Monitor your bank/card statement to ensure no further unexpected charges occur.
Useful links and next steps
- Topmedia.Ai official site and member login: https://www.topmedia.ae/
- UAE consumer protection resource: https://u.ae/en/information-and-services/consumer-protection
Address
Office location
Topmedia.Ai (Topmedia) office:
Office 701, Fortune Executive Tower, Cluster T, Jumeirah Lakes Towers, Dubai, UAE.
Mailing information
P. O. Box 643782, UAE, Dubai.
If you need postal correspondence for disputes or formal requests, use the mailing address above and follow up via the official site contact channels.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.