Cancel Transkriptor
Recipient
Sender
Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

Termination letter drafted by a specialized lawyer
Sender
Transkriptor
651 N Broad St Suite 206
19709 Middletown United States
support@transkriptor.com
Subject: Cancellation of Transkriptor contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Transkriptor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Transkriptor
651 N Broad St Suite 206
19709 Middletown , United States
support@transkriptor.com
REF/2025GRHS4

cancellation Transkriptor: Easy Method

What is Transkriptor

Service overview

Transkriptor is a subscription-based online service that converts audio and video into editable text automatically. It supports multiple languages and provides an in-browser editor for reviewing and exporting transcripts.

Who uses it

Common users include students, journalists, researchers and businesses needing fast, searchable transcripts. Plans vary by monthly minutes and available features.

How to cancel Transkriptor

Cancel on the web (recommended)

  • Sign in at https://transkriptor.com/.
  • Go to Settings → Billing → Change Plan.
  • Select “Free - 90 Minutes” and confirm; this stops renewal but keeps access until the end of the current billing period.

Cancel via App Store or Google Play

  • For iOS purchases use your Apple ID/App Store subscription settings to cancel; Transkriptor cannot cancel store-managed subscriptions for you.
  • For Android purchases use your Google Play account subscriptions page to cancel; refunds and cancellations are handled by Google Play policies.
  • See official guides: Apple - cancel subscriptions and Google Play - cancel subscriptions.

What happens when you cancel

Billing and access

When you change to the Free plan or cancel via store, the subscription stops renewing. You retain paid access until the current billing period ends.

Data and account state

Your account typically reverts to the Free tier after the period ends. Uploaded files and transcripts usually remain in your account unless you delete them manually.

Will I get a refund?

Standard refund rules

Web orders generally have a 14‑day cooling‑off right if the service has not started, allowing a full refund. If transcription work has already commenced, refunds may be partial, proportional to costs incurred.

Refund timing and store purchases

  • Refunds for web cancellations are processed within 7 working days of the cancellation email.
  • Subscriptions purchased via Apple App Store or Google Play are handled by those stores; Transkriptor cannot process those refunds directly.

Transkriptor plans and pricing

Price list for UAE App Store (as listed)

Plan Price (AED) Period Features
300 Minutes (Monthly) AED 49.99 Monthly 300 minutes of transcription per month
2400 Minutes (Monthly) AED 89.99 Monthly 2400 minutes of transcription per month
3000 Minutes (Monthly) AED 107.99 Monthly 3000 minutes of transcription per month
2400 Mins/Month (Annually) AED 499.99 Annually 2400 minutes per month billed annually
2400 Minutes (Monthly) AED 39.99 Monthly 2400 minutes of transcription per month (promo/variant)
2400 Minutes (Monthly) AED 119.99 Monthly 2400 minutes of transcription per month (alternative tier)
2400 Mins/Month (Yearly) AED 249.99 Yearly 2400 minutes per month billed yearly (alternative)
300 Minutes/Month (Yearly) AED 299.99 Yearly 300 minutes per month billed yearly
2400 Mins/Month (Annually) AED 499.99 Annually Duplicate listing of the AED 499.99 annual plan
2400 Minutes/Month (Yearly) AED 799.99 Yearly 2400 minutes per month billed yearly (higher tier)

Notes on pricing accuracy

These items reflect in-app purchase options listed for the UAE App Store as recorded. Some entries appear duplicated or overlapping; regional promotions and tier variations may apply.

Your consumer rights in United Arab Emirates

General UAE consumer protection guidance

UAE consumer protection rules are administered by the Ministry of Economy and relevant emirate consumer protection departments. Rights for digital subscriptions can vary and are influenced by the provider’s terms and local rules.

Practical steps for UAE consumers

  • Check the seller’s terms and Transkriptor’s cancellation/refund policy before purchase.
  • If purchased via App Store or Google Play, use store dispute/refund channels first.
  • For unresolved disputes, contact the UAE Ministry of Economy consumer protection authority for guidance.

Official UAE consumer resources: UAE Ministry of Economy.

Customer experiences

Positive reports

  • Users praise fast, accurate transcription and a user-friendly interface.
  • Support is often described as responsive and helpful, including assistance with cancellations and refunds.
  • Many UAE users report the tool is valuable for academic and professional use.

Negative reports

  • Some users report accuracy problems in specific languages and dialects.
  • Complaints include limited refund windows, difficulty with lifetime or store-based subscriptions, and occasional support delays.

Documentation checklist

What to collect before cancelling

  • Account email and username used to register with Transkriptor.
  • Subscription receipt or order number (web or store receipt).
  • Dates of purchase and last billing statement.

What to include in a refund or formal cancellation request

  • Clear subject line: “Cancellation and refund request”.
  • Describe the reason briefly and attach receipts/screenshots.
  • Provide a contact email and preferred refund method.

Common mistakes

Not checking purchase channel

Many users try to cancel through the Transkriptor website when the subscription was purchased via Apple or Google Play.

Remember: store purchases must be cancelled and refunded via the store where you bought them.

Missing proof of purchase

Requests without a receipt or account details can slow refunds or dispute resolution.

Always save emails, screenshots and subscription receipts at the time of purchase.

Comparative recap

Quick comparison of cancellation methods

Method Speed Refund control How to initiate
Web account (preferred) Fast (instant change to stop renewals) Transkriptor can process web refunds per policy Sign in → Settings → Billing → Change Plan to Free - 90 Minutes
Apple App Store Depends on Apple review Apple controls refunds and returns Cancel via Apple ID subscriptions and request refund via Apple support
Google Play Depends on Google review Google controls refunds and returns Cancel via Google Play subscriptions and request refund via Google Play
Formal registered mail Slow (procedural) May be required for legal/formal notices Send registered letter to the company address (keep proof of delivery)

After cancelling

Check your account

Confirm your subscription status in Settings → Billing to ensure renewal is stopped. Keep copies of cancellation confirmations and receipts.

Helpful links

Address

Company address for formal notices

Transkriptor (official contact for formal correspondence):

651 N Broad St Suite 206, Middletown, Delaware, 19709, United States.

Sending registered mail

  • Use registered or tracked post and keep proof of posting and delivery.
  • State clearly your cancellation request, account details and preferred contact method.

FAQ

To cancel your Transkriptor subscription online, sign in at https://transkriptor.com/, go to Settings → Billing, and select 'Free - 90 Minutes' to stop renewals while retaining access until the end of the current billing period.

Yes, after canceling your subscription, you will retain access to your transcripts until the end of the current billing period, after which your account will revert to the Free tier.

Refunds for web orders are typically available within 14 days if the service hasn't started. If transcription work has commenced, refunds may be partial. For store purchases, refunds are managed by Apple or Google.

After canceling, your uploaded files and transcripts usually remain in your account unless you delete them manually, and your account will revert to the Free tier after the billing period ends.

Yes, you can cancel your subscription via registered mail by sending a formal notice to the company's address. Be sure to keep proof of delivery for your records.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.