Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Trello service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Trello: Easy Method
What is Trello
Overview
Trello is a web-based project management tool that uses boards, lists, and cards to help teams and individuals organise tasks visually.
It supports collaboration, basic automation, attachments, and integrations, with free and paid subscription tiers managed through Atlassian.
Where it runs
Trello is available in a browser and through official mobile and desktop apps for convenience.
However, subscription management must be done via the web Billing page - not from the desktop or mobile apps.
How to cancel Trello
Preferred method - via web (fastest)
- Log in to trello.com as a Workspace administrator.
- Go to Workspace settings and open the Billing page.
- Choose to cancel the Standard or Premium subscription; cancellation takes effect at the end of the billing period and the workspace reverts to the free tier.
- Confirm cancellation and keep any confirmation emails or screenshots for your records.
Alternate platform methods
- If you bought via Apple App Store, cancel through your Apple ID Subscriptions settings; Apple controls refunds and billing for App Store purchases.
- If you bought via Google Play, cancel via Google Play Subscriptions; Google controls refunds and billing for Play purchases.
What happens when you cancel
Access and feature changes
After cancellation, your workspace retains data but loses paid features at the end of the billing cycle.
The workspace will revert to Trello Free limits and paid views/features will no longer be available.
Billing and renewal
Cancellation prevents future renewals; your current paid period remains active until it expires.
Keep confirmation of cancellation to avoid misunderstandings about auto-renewal.
Will I get a refund?
Trello refund policy (summary)
Trello’s business policy offers refunds within the first 30 days of upgrading a workspace to Premium or Standard upon request.
Some new Premium subscriptions may qualify for a full refund if cancelled within approximately 14 days, but this is a business practice rather than a guaranteed statutory right.
Platform purchases and refunds
- Purchases made via Apple App Store require refund requests through Apple; refer to Apple’s subscription support: Apple subscriptions.
- Purchases made via Google Play require refund requests through Google; see Google Play help: Google Play subscriptions.
Trello plans and pricing
Pricing table (AED)
| Plan | Price (AED) | Billing period | Key features |
|---|---|---|---|
| Free | AED 0.00 | Monthly/Annual | Core Trello features with Free plan limits |
| Standard (Annual billed) | AED 18.36 (monthly equivalent) | Annual (displayed as monthly equivalent) | Unlimited boards, advanced checklists, custom fields, 1,000 automations/month |
| Standard (Monthly billed) | AED 22.04 | Monthly | Same as Standard annual but billed monthly |
| Premium (Annual billed) | AED 36.73 (monthly equivalent) | Annual (displayed as monthly equivalent) | Calendar, timeline, table, dashboard, map views, admin controls |
| Premium (Monthly billed) | AED 45.91 | Monthly | Same Premium features, billed monthly |
| Enterprise (Annual estimate) | AED 64.31 (monthly equivalent) | Annual (estimate) | Enterprise security, SSO, org-wide permissions, unlimited workspaces |
Pricing notes
Prices are conversions from USD using the UAE peg (1 USD = 3.6725 AED) and may vary slightly with rounding or local taxes.
Trello/Atlassian may publish local pricing differences; check your billing page for exact charges.
Your consumer rights in United Arab Emirates
Legal vs business policy
Trello’s 14‑day and 30‑day refund windows are voluntary business policies rather than statutory consumer rights under UAE law.
Specific consumer protections for digital subscriptions depend on UAE regulations and case details.
Where to seek official guidance
- For general UAE consumer protection guidance, consult the official government portal: UAE Government - Consumer Protection.
- If you believe billing practices were unfair, gather records and seek advice from local consumer protection authorities or legal counsel.
Customer experiences
Positive feedback
Users often praise Trello for its simple, visual Kanban interface and ease of use for small teams and personal projects.
Android support and mobile functionality are commonly noted as strengths.
Negative feedback
Some users report scalability challenges for complex projects and reliance on paid power-ups to add key features.
There are customer reports about cancellation/refund difficulties and dissatisfaction after UI changes; always keep records when disputing charges.
Documentation checklist
What to gather before cancelling
- Workspace name and URL, and the Workspace admin account you used to purchase the plan.
- Billing receipts or invoice numbers showing purchase/renewal dates and amounts.
- Confirmation screenshots or emails when you cancel (date and time stamped).
Where to keep records
- Save copies of communication with Trello/Atlassian support and any platform (Apple/Google) refund requests.
- If you plan to escalate, keep a concise timeline of events and all relevant attachments.
Common mistakes
Cancelling from the wrong place
Attempting to cancel from the Trello mobile or desktop app will not stop web-based billing; always manage subscriptions from the web Billing page.
If you subscribed via Apple or Google Play, cancelling on trello.com won’t stop platform charges - cancel in the platform account instead.
Missing admin access or records
Not having Workspace administrator rights prevents cancellation; confirm admin access before starting.
Failing to keep receipts or confirmation emails makes disputes harder; always save proof of cancellation and billing.
Comparative recap
Quick feature comparison
| Plan | Typical monthly (AED) | Best for |
|---|---|---|
| Free | AED 0.00 | Individuals and small boards with basic needs |
| Standard | AED 18 - 22 | Small teams needing moderate automation and custom fields |
| Premium | AED 36 - 46 | Growing teams requiring views (timeline, calendar, dashboard) |
| Enterprise | AED ~64 (estimate) | Large organisations requiring SSO and advanced administration |
Cancellation and refund summary
Cancel via web Billing for fastest results; refunds may be available within 14 - 30 days depending on circumstances.
Platform purchases follow Apple/Google refund rules and require contacting those vendors.
After cancelling
Immediate actions
- Keep the confirmation and note the date the paid period ends.
- Review workspace settings and archive or export any boards or attachments you may need after downgrade.
Helpful official links
- Manage or cancel Trello plans: Atlassian Support - Change or cancel your Trello plan
- How billing works with Trello Premium and Standard: Atlassian Support - Billing for Premium and Standard
- Apple subscriptions help: Apple - View and cancel subscriptions
- Google Play subscriptions help: Google Play - Cancel subscriptions
Address
Corporate address
Trello, Inc. 55 Broadway, 25th Floor, New York, NY 10006, United States.
Contact pointers
For account and billing support, use the Atlassian/Trello Help pages linked above to open a support request.
If you need local consumer guidance in the UAE, consult the official government consumer protection portal: UAE Government - Consumer Protection.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.