Cancel TRUECALLER online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Truecaller service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Truecaller: Easy Method
What is Truecaller
Overview
Truecaller is a caller-identification and spam-blocking app that helps users identify unknown numbers and manage unwanted calls and messages.
It offers a freemium model with optional Premium or Family subscriptions for ad removal, extra lookups, and profile features.
Core functions
Key functions include real-time caller ID, spam detection and blocking, and a searchable directory built from user-contributed data.
The service is available on Android, iOS and via web services such as number unlisting and account management.
How to cancel Truecaller
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Truecaller and tap Cancel subscription, then follow prompts to confirm.
Cancel via Apple App Store (iOS) and Web
- Open the App Store → tap your profile → Subscriptions → select Truecaller → Cancel Subscription.
- For web or prepaid purchases, manage or stop using the service from your Truecaller account or follow the support guidance at Truecaller Support.
What happens when you cancel
Access and renewal
Once you cancel a subscription it will not renew at the next billing date; you retain paid benefits until the current billing period ends.
Trial subscriptions must be cancelled before the trial ends to avoid charges.
Data and account status
Uninstalling the app or stopping use does not automatically delete your Truecaller account or public profile entries.
To deactivate or unlist your number, follow account deactivation in the app and use the official unlist page at Truecaller Unlist.
Will I get a refund?
Standard refund rules
Trial cancellations avoid charges; after a trial ends, refunds are generally not provided for Google Play or web subscriptions.
For Apple/iOS, you generally waive the right of withdrawal once service access begins and refunds are not provided after commencement.
Exceptions and timing
- If Truecaller terminates service without cause, unused prepaid fees may be refundable upon written request with receipt and payment instructions.
- Where refunds apply (rare), they are typically processed within 14 days after approval in EU-like terms; local processing time may vary.
Truecaller plans and pricing
Pricing table (UAE App Store data)
| Plan | Price (AED) | Period | Features / Notes |
|---|---|---|---|
| Truecaller Premium Monthly | AED 14.99 | Monthly | Remove ads, unlimited lookups, profile views, Premium badge. |
| Truecaller Premium Yearly | AED 99.00 | Yearly | Annual billing option; same core Premium features. |
| Truecaller Family Monthly | AED 26.99 | Monthly | Family sharing for up to 4 members. |
| Truecaller Family Yearly | AED 172.99 | Yearly | Annual family plan for up to 4 members. |
| Truecaller Connect Yearly | AED 999.99 | Yearly | Listed in store as “Connect”; may be a specialised or enterprise offering. |
| Truecaller Premium Gold | AED 999.99 | One-time / Unspecified | Gold status listing; price appears anomalous in store listings. |
| Truecaller AdFree Monthly | AED 999.99 | Monthly | App store shows this high price entry; likely a data or listing error. |
Notes on prices
Prices above are taken from UAE in-app listings and include some anomalous entries that may be mispriced in the store.
If a price looks incorrect in your store, check the in-app purchase screen or contact support before confirming payment.
Your consumer rights in United Arab Emirates
General UAE consumer protection
The UAE provides consumer protection resources through its official portal; these address faulty goods and unfair trade practices.
For general guidance see the UAE government consumer protection page: UAE Consumer Protection (u.ae).
How this applies to Truecaller
- Truecaller’s public terms do not list UAE-specific refund terms; they follow global terms and country app-store rules.
- If you believe you have a consumer dispute, gather receipts and correspondence and contact UAE authorities if necessary.
Customer experiences
Positive feedback
Many UAE users praise Truecaller for easy setup and effective spam detection and blocking, helping reduce unwanted calls.
Positive reviews highlight useful caller identification and convenience for novice users.
Negative feedback and recurring issues
- Complaints include intermittent failures to show alerts, login problems, mislabelled calls (e.g., embassy or scam), and subscription management frustrations.
- Some users report slow or poor support when attempting refunds, unsubscribes, or unlisting requests.
Documentation checklist
What to collect before contacting support
- Proof of purchase (App Store / Google Play receipt or Truecaller web receipt).
- Your Truecaller account email or phone number and device details (iOS/Android).
Additional useful items
- Screenshots of subscription entry in the store, billing history, and any error messages.
- Record of communications with support (dates, ticket numbers, response copies).
Common mistakes
Typical user errors
Failing to cancel via the platform used to purchase (Google Play vs Apple App Store) is a frequent mistake.
Deleting the app without cancelling the subscription will not stop renewals on App Store/Google Play.
How to avoid problems
Always cancel subscriptions through the store that processed the charge and retain receipts until billing stops.
When in doubt, check the subscription list in Google Play or App Store and contact support with your purchase receipt.
Comparative recap
Quick comparison table
| Method | How to cancel | Refund eligible | Ease (1 - 5) |
|---|---|---|---|
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Truecaller → Cancel. | No refunds after trial; trial must be cancelled before it ends to avoid charge. | 4 |
| Apple App Store (iOS) | App Store → Profile → Subscriptions → Truecaller → Cancel. | No refunds once service access has started; right of withdrawal waived after commencement. | 4 |
| Web / Prepaid | Manage via Truecaller account or stop using; request refunds only if Truecaller terminates without cause. | Refunds possible only in limited cases; unused prepaid may expire after 12 months. | 3 |
Takeaway
Cancel through the original purchase channel to stop renewals. Refunds are rare and are subject to platform and Truecaller rules.
Keep receipts and follow official help pages for the fastest resolution.
After cancelling
Deactivation and unlisting
- To deactivate your account in the app: Settings → Privacy Center → Deactivate account (or follow in-app prompts).
- To remove your number from Truecaller search, use https://www.truecaller.com/unlist.
Useful support links
- Truecaller Support: support.truecaller.com
- Google Play subscriptions: Google Play - Cancel subscriptions
- Apple subscription management: Apple - View or cancel subscriptions
- UAE consumer protection info: UAE Consumer Protection (u.ae)
Address
Truecaller corporate address
Truecaller International LLP, TS Suites, 10th Floor, Two Horizon Centre, DLF Phase V, Sector 43, DLF QE, Gurugram, Haryana, India - 122002.
Contact notes
For subscription disputes include receipts and account identifiers when contacting Truecaller Support.
If you need formal help in the UAE, consider raising a complaint with UAE consumer authorities after attempting vendor resolution.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.