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Cancellation service #1 in UAE
Truecaller is a caller-identification and spam-blocking app that helps users identify unknown numbers and manage unwanted calls and messages.
It offers a freemium model with optional Premium or Family subscriptions for ad removal, extra lookups, and profile features.
Key functions include real-time caller ID, spam detection and blocking, and a searchable directory built from user-contributed data.
The service is available on Android, iOS and via web services such as number unlisting and account management.
Once you cancel a subscription it will not renew at the next billing date; you retain paid benefits until the current billing period ends.
Trial subscriptions must be cancelled before the trial ends to avoid charges.
Uninstalling the app or stopping use does not automatically delete your Truecaller account or public profile entries.
To deactivate or unlist your number, follow account deactivation in the app and use the official unlist page at Truecaller Unlist.
Trial cancellations avoid charges; after a trial ends, refunds are generally not provided for Google Play or web subscriptions.
For Apple/iOS, you generally waive the right of withdrawal once service access begins and refunds are not provided after commencement.
| Plan | Price (AED) | Period | Features / Notes |
|---|---|---|---|
| Truecaller Premium Monthly | AED 14.99 | Monthly | Remove ads, unlimited lookups, profile views, Premium badge. |
| Truecaller Premium Yearly | AED 99.00 | Yearly | Annual billing option; same core Premium features. |
| Truecaller Family Monthly | AED 26.99 | Monthly | Family sharing for up to 4 members. |
| Truecaller Family Yearly | AED 172.99 | Yearly | Annual family plan for up to 4 members. |
| Truecaller Connect Yearly | AED 999.99 | Yearly | Listed in store as “Connect”; may be a specialised or enterprise offering. |
| Truecaller Premium Gold | AED 999.99 | One-time / Unspecified | Gold status listing; price appears anomalous in store listings. |
| Truecaller AdFree Monthly | AED 999.99 | Monthly | App store shows this high price entry; likely a data or listing error. |
Prices above are taken from UAE in-app listings and include some anomalous entries that may be mispriced in the store.
If a price looks incorrect in your store, check the in-app purchase screen or contact support before confirming payment.
The UAE provides consumer protection resources through its official portal; these address faulty goods and unfair trade practices.
For general guidance see the UAE government consumer protection page: UAE Consumer Protection (u.ae).
Many UAE users praise Truecaller for easy setup and effective spam detection and blocking, helping reduce unwanted calls.
Positive reviews highlight useful caller identification and convenience for novice users.
Failing to cancel via the platform used to purchase (Google Play vs Apple App Store) is a frequent mistake.
Deleting the app without cancelling the subscription will not stop renewals on App Store/Google Play.
Always cancel subscriptions through the store that processed the charge and retain receipts until billing stops.
When in doubt, check the subscription list in Google Play or App Store and contact support with your purchase receipt.
| Method | How to cancel | Refund eligible | Ease (1 - 5) |
|---|---|---|---|
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Subscriptions → Truecaller → Cancel. | No refunds after trial; trial must be cancelled before it ends to avoid charge. | 4 |
| Apple App Store (iOS) | App Store → Profile → Subscriptions → Truecaller → Cancel. | No refunds once service access has started; right of withdrawal waived after commencement. | 4 |
| Web / Prepaid | Manage via Truecaller account or stop using; request refunds only if Truecaller terminates without cause. | Refunds possible only in limited cases; unused prepaid may expire after 12 months. | 3 |
Cancel through the original purchase channel to stop renewals. Refunds are rare and are subject to platform and Truecaller rules.
Keep receipts and follow official help pages for the fastest resolution.
Truecaller International LLP, TS Suites, 10th Floor, Two Horizon Centre, DLF Phase V, Sector 43, DLF QE, Gurugram, Haryana, India - 122002.
For subscription disputes include receipts and account identifiers when contacting Truecaller Support.
If you need formal help in the UAE, consider raising a complaint with UAE consumer authorities after attempting vendor resolution.
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Written by Hessa Al Mansoori
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.