Cancel VENNGAGE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Venngage service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Venngage: Easy Method
What is Venngage
Overview
Venngage is an online SaaS platform for creating infographics, reports, presentations, logos and other visual content using templates and design tools.
How it is delivered
Venngage is subscription-based and accessed via the web. Paid features and exports depend on the plan and billing status.
How to cancel Venngage
Cancel via your Venngage account (recommended)
- Sign in at Venngage.
- Go to Account → Subscription and select "Cancel Subscription".
- You will keep paid features until the end of your current billing cycle.
Cancel via email or live chat
- Email support at info@venngage.com with your account email and subscription details.
- Use live chat on the Venngage website to request cancellation and obtain confirmation.
- Enterprise customers must give at least 60 days' written notice for cancellations or non-renewal.
What happens when you cancel
Access to features
After cancellation you retain paid features until the end of the current paid billing period.
When the billing cycle ends your account will revert to the free plan and paid features will be disabled.
Data and designs
Your designs and account data remain available under the free tier unless you delete the account.
Exported files you downloaded remain yours; unexported content may be subject to plan limitations after downgrade.
Will I get a refund?
Venngage refund policy (general)
Venngage may honor reasonable refund requests made within 30 days of the original transaction if no exports or downloads occurred during the current billing cycle.
Refunds meeting these conditions are typically processed within 5 - 10 business days.
Terms of Service exceptions
- The Venngage Terms of Service state subscription fees are generally non‑refundable and no refunds or exchanges are provided for unused time.
- Because policy language can conflict, always contact support promptly with details and evidence if you believe you qualify for a refund.
Venngage plans and pricing
Pricing summary
Below are approximate AED conversions. Venngage lists prices in USD; final AED charges depend on your payment processor and exchange rate at billing.
Notes on accuracy
Use the table as an approximate guide. Verify exact pricing in your Venngage account checkout before purchase.
| Plan | Price (approx. AED) | Billing period | Key features |
|---|---|---|---|
| Premium (annual billing) | AED 36.70 / month (approx.) | Monthly equivalent (billed annually) | Unlimited designs, premium templates, PNG/Hi‑Res export, private sharing, AI tools |
| Premium (monthly billing) | AED 69.80 / month (approx.) | Monthly | Same as above without annual commitment |
| Business | AED 88.08 / month (approx.) | Monthly equivalent (billed annually) | Brand kit, PDF/PPT export, team sharing, priority support |
| Education (classroom) | AED 363 / year (approx.) | Annual | One teacher + up to 35 students |
Your consumer rights in United Arab Emirates
What Venngage discloses for UAE users
Venngage does not disclose any UAE‑specific statutory consumer right (for example a 14‑day cooling‑off) on its website or policies for UAE users.
Venngage offers a voluntary 30‑day refund window under certain conditions, but this is not the same as a statutory right.
What you should do locally
- Keep records of purchases, cancellations and communications with Venngage.
- If you believe your statutory consumer rights under UAE law apply, contact local consumer protection authorities or seek legal advice.
- If billed incorrectly, contact your payment provider or bank to dispute the charge after attempting resolution with Venngage support.
Customer experiences
Positive feedback
- Users praise Venngage for an intuitive interface and a wide template library useful for infographics and reports.
- Customer support receives positive mentions for responsiveness, live chat help, and assistance with account issues and font loading.
Negative feedback
- Some users report billing errors or being charged for multiple months despite not using the service.
- Other complaints include limited font options, difficulties with some template edits, and limited phone support.
Documentation checklist
Essential items to prepare
- Account email and username associated with Venngage.
- Subscription ID or invoice numbers from your billing receipts.
- Payment method details and bank/card statements showing the charge.
Evidence for refund or dispute
- Screenshots of your Account → Subscription page showing cancellation or renewal dates.
- Records of exports/downloads (to confirm whether the 30‑day refund condition applies).
- Copies of all communications with Venngage support (chat transcripts, emails).
Common mistakes
Timing issues
Many users forget to cancel before the renewal date and are charged for an additional billing period. Always cancel before the next renewal to avoid unwanted charges.
Assuming refunds automatically apply
Assuming a refund will be issued without checking policy or export activity can lead to disappointment. Venngage’s Terms state fees are non‑refundable, while a voluntary 30‑day window may apply in limited cases.
Enterprise notice lapses
Enterprise customers who miss the 60‑day written notice requirement risk forfeiting prepaid amounts. Provide written notice early and keep proof of delivery.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund possibilities and notice requirements for common scenarios.
How to choose
Use the method that provides written confirmation (account cancellation confirmation, email, or chat transcript) to support any future disputes.
| Cancel method | Refund possibility | Notice required |
|---|---|---|
| Web (Account settings) | Possible within 30 days if no exports; otherwise generally non‑refundable per Terms | No formal advance notice for standard plans; cancel before renewal |
| Email or Live Chat | Same as above - contact support with evidence to request refund | No formal advance notice for standard plans; documentation recommended |
| Enterprise (written notice) | Cancellations with less than required notice may forfeit prepaid amounts | At least 60 days' written notice prior to cancellation or non‑renewal |
After cancelling
What to monitor
Watch your bank or card statement for any unexpected charges after cancellation and compare dates to your cancellation confirmation.
If you see an unauthorized charge, contact Venngage support and your payment provider promptly.
Helpful official links
- Venngage homepage: https://venngage.com/
- Venngage Terms of Service: https://venngage.com/terms
Address
Registered address
101 College Street Suite 230
Toronto, Ontario, M5G 1L7, Canada
Support contact
General website and live chat: https://venngage.com/
Email: info@venngage.com (use this for cancellation or refund requests and keep a copy of all correspondence).
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.