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I hereby notify you of my decision to terminate the contract relating to the Vmware service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Vmware: Easy Method
What is VMware
Overview
VMware is a global software company that provides virtualization, cloud infrastructure, and digital workspace solutions for businesses and IT teams.
The company offers products and services such as vSphere, Workspace ONE, Horizon, Tanzu, and desktop virtualization tools for multiple platforms.
Local presence
VMware maintains a regional presence in the United Arab Emirates to support customers, channel partners, and resellers.
Products are sold direct, through authorized resellers, and via online stores; billing and support practices can vary by purchase channel.
How to cancel VMware
Preferred methods
The fastest and most reliable methods are cancelling through your VMware online account or contacting VMware Support by email.
If you purchased via an authorized reseller or the App Stores (Apple/Google), cancellation is typically handled by that seller.
Step-by-step cancellation (recommended)
- Sign in to your VMware account or Customer Connect portal and look for subscription or license management options.
- Locate the subscription or contract you want to cancel and follow the on-screen cancellation or non-renewal options.
- If no online option exists, contact VMware Support via the official support page: VMware Support.
- If purchased from a reseller, contact the reseller with your order number and request cancellation or non-renewal.
- If required, supply account details, order/invoice numbers, and the reason for cancellation to speed processing.
What happens when you cancel
Access and service termination
On cancellation, active subscriptions may continue until the paid period ends or terminate immediately depending on the contract terms.
Hosted/cloud services may be suspended or de-provisioned after the billing period or per the contract's termination terms.
Renewal and billing
Canceling prevents future automatic renewals where supported, but does not automatically guarantee a refund for past charges.
Final invoices, outstanding balances, or prorated charges may still apply depending on your agreement.
Data retention and backups
Data associated with cloud or managed services may be retained for a limited time; you should export backups before cancellation where possible.
Check product-specific documentation or contact support to confirm data retention and export procedures.
Will I get a refund?
General refund guidance
No UAE-specific refund or statutory digital content refund window for VMware was identified in the sources reviewed.
Refund eligibility often depends on where and how you purchased (direct, reseller, Apple App Store, Google Play, or a local partner).
Exceptions and common conditions
- Purchases made through Apple App Store or Google Play follow the respective store refund policies; no UAE-specific VMware store policy was found.
- Hardware or physical returns (where applicable) may require an RMA and could incur restocking fees under some vendor/reseller policies.
- Refunds for direct VMware purchases are subject to the terms in your contract or order confirmation; contact VMware Support or your reseller for specifics.
VMware plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| VMware Workstation Pro 16 (Digital License, Windows) | AED 655.49 | One-time license | Desktop virtualization, snapshots, full VM cloning, networking options |
| VMware vSphere Standard 1‑Processor 1‑Year E‑LTU (HPE BD710AAE) | AED 5,950.00 (excl. VAT) AED 5,801.25 (bank transfer/cash) | Annual | vSphere Standard, 1 year support & updates |
| VMware vSphere Standard 1‑Processor 3‑Year E‑LTU (HPE BD711AAE) | AED 8,300.00 (excl. VAT) AED 8,092.50 (bank transfer/cash) | 3‑Year | vSphere Standard, 3 years support & updates |
| VMware vSphere 7 Standard for 1 Processor - 5‑Year S&S (Lenovo via Microless) | AED 5,830.04 (inclusive of VAT) | 5‑Year support & subscription | vSphere Standard with 5‑year S&S |
| VMware vSphere 7 Enterprise Plus for 1 Processor - 5‑Year S&S (Lenovo via Microless) | AED 15,693.73 (inclusive of VAT) | 5‑Year support & subscription | vSphere Enterprise Plus with 5‑year S&S |
| VMware vSphere Enterprise Plus Edition (1‑Processor, 1‑Year support, Ubuy) | AED 13,809 (includes license + 1 year 24x7 support) | Annual | vSphere Enterprise Plus, 1 year support |
| VMware vSphere Essentials Plus Kit (including 1‑Year basic support & subscription, Ubuy) | AED 27,021 | Annual | Essentials kit: vCenter Server Essentials, up to 3 servers, HA, vMotion, replication, 1 year support |
Notes on pricing
Prices above are sourced from UAE resellers and marketplaces and may include or exclude VAT as noted.
Official VMware regional pricing and quotes may differ; contact VMware or an authorized reseller for a tailored quote.
Your consumer rights in United Arab Emirates
Legal framework
The UAE has general consumer protection laws and government bodies that oversee fair trading and consumer rights.
For official guidance on consumer protection and complaints in the UAE, consult the Ministry of Economy: economy.gov.ae.
How it applies to software and subscriptions
Digital goods and subscription cancellations often depend on the contract terms and the point of sale (direct vendor, reseller, or app store).
No VMware-specific statutory refund window for UAE purchases was identified; confirm rights with the seller and check contract terms.
Customer experiences
Positive feedback
- Users praise Workspace ONE for functionality and competitive pricing options.
- VMware Horizon receives favorable reviews for integration with vSphere and knowledgeable support.
- Workstation Pro is highly rated for robust virtualization features and performance.
Common complaints
- Initial setup can be complex for some VMware products, requiring manual firewall or infrastructure configuration.
- Tanzu and certain enterprise products have been reported as having a steep initial configuration effort.
- Occasional bugs in recent builds (e.g., Horizon) that may require technical support to resolve.
Documentation checklist
Before you cancel
- Collect order numbers, invoice copies, and subscription IDs.
- Identify your purchase channel (VMware direct, reseller, Apple App Store, Google Play).
- Backup or export any data hosted by VMware services.
When requesting cancellation
- Prepare a clear written request including account ID, product name, and reason for cancellation.
- Keep records of communications (emails, support ticket numbers, phone call logs).
- Ask the support agent to confirm next steps, effective cancellation date, and refund eligibility in writing.
Common mistakes
Assuming automatic refunds
Many customers assume cancelling always triggers a refund; in practice refunds depend on contract terms and the seller.
Always confirm refund eligibility before cancelling to avoid unexpected charges.
Not checking the purchase channel
Attempting to cancel via VMware when a subscription was purchased through Apple/Google or a reseller may delay resolution.
Verify the original purchase path and contact the correct seller or store to process cancellations or refunds.
Comparative recap
Cancellation methods at a glance
| Method | Speed | Refund likelihood | Best for |
|---|---|---|---|
| VMware online account / Customer Connect | Fast (immediate confirmation) | Possible (depends on terms) | Direct purchases and subscriptions |
| Email to VMware Support | Moderate (response time varies) | Possible (case-by-case) | Complex cases or contract cancellations |
| Phone / Official contact | Fast (real-time) | Case-dependent | Urgent requests or clarification |
| Reseller / Marketplace (Ubuy, Microless, etc.) | Varies (depends on reseller) | Reseller policy applies | Purchases made through a third party |
| Apple App Store / Google Play | Store-dependent | Subject to store refund policy; no UAE-specific VMware store policy found | App or mobile subscription purchases |
After cancelling
Confirm and document
Obtain written confirmation of cancellation, the effective date, and any final billing or data access details.
Save support ticket numbers, confirmation emails, and any refund authorizations for future reference.
Useful official links
- VMware Support: https://www.vmware.com/support.html
- VMware Contact & Offices: https://www.vmware.com/company/contact.html
- UAE consumer guidance: https://www.economy.gov.ae/
Address
Local office
VMware 501 Alpha Building, Dubai Internet City, P.O. Box 500166 Dubai, United Arab Emirates
Contact notes
If you need to send postal cancellation requests or supporting documents, use the full mailing address above.
For faster handling, submit cancellation requests via VMware Customer Connect or contact VMware Support online.