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I hereby notify you of my decision to terminate the contract relating to the Webflow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Webflow: Easy Method
What is Webflow
Overview
Webflow is a subscription-based visual website builder and CMS that lets users design, build, and host responsive websites without traditional coding.
The platform combines a visual editor, hosting, CMS, and e-commerce features under Workspace and Site plans.
Core features
Core capabilities include a drag-and-drop visual designer, CMS collections, site hosting, and e-commerce tools for online stores.
Webflow bills in USD and offers tiers for individual sites (Site plans) and team workspaces (Workspace plans).
How to cancel Webflow
Workspace subscription cancellation
- Sign in at webflow.com and open your account.
- Go to the Plans tab in your account settings and select "Downgrade to Starter" to cancel Workspace billing.
Site plan cancellation
- Open the specific Site settings from your Dashboard.
- Go to the Plans tab and choose "Downgrade to Starter." You can choose to cancel immediately or at the end of the billing cycle.
- Note that subscriptions cannot be cancelled via the iOS App Store or Google Play; cancel only through the Webflow website.
What happens when you cancel
Access and features
When you downgrade to the free Starter plan, paid features for the Workspace or Site are removed at the end of the billing period or immediately if you chose immediate cancellation.
Sites may lose custom domains, increased limits, CMS collections, or e-commerce functionality depending on the plan cancelled.
Billing and data
Canceling a subscription stops future recurring charges but does not automatically issue refunds; refunds must be issued manually where applicable.
Your site data (designer files and published content) typically remains accessible in your account, but some features or publishing options may be restricted on free plans.
Will I get a refund?
General refund policy
Webflow generally does not offer refunds for plan subscriptions, add-ons, seats, Marketplace purchases, or sales tax.
Automatic refunds are not part of the standard cancellation process; refunds must be created manually by an account owner or support where permitted.
Exceptions and prorations
- Legal exception: individual (non-business) consumers in the EU, EEA, UK, or Turkey can cancel and request a full refund within 14 days of initial purchase (cooling-off), with restrictions.
- Prorated charges or credits apply automatically for some upgrade/downgrade actions; downgrading to the free Starter plan does not grant a refund or credit for unused time.
- For details, consult Webflow's refund policy at Webflow Refund Policy.
Webflow plans and pricing
Pricing notes
Webflow charges in USD; AED values below are converted estimates using a fixed rate of 3.6725 AED/USD for reference only.
Actual billing will appear in USD on your statement; check Webflow for the latest official prices.
| Plan | Monthly equivalent (AED) | Period | Key features |
|---|---|---|---|
| Basic (Site, annual) | AED 51.41 | Monthly equivalent | Custom domain, no CMS, annual billing |
| CMS (Site, annual) | AED 84.47 | Monthly equivalent | CMS features, site search, annual billing |
| Business (Site, annual) | AED 143.23 | Monthly equivalent | High limits, form uploads, annual billing |
| Standard (eCommerce, annual) | AED 106.50 | Monthly equivalent | 500 products, 2% fee, annual billing |
| Plus (eCommerce, annual) | AED 271.67 | Monthly equivalent | 5,000 products, 0% fee, annual billing |
| Advanced (eCommerce, annual) | AED 779.07 | Monthly equivalent | 15,000 products, advanced limits, annual billing |
| Freelancer / Core (Workspace) | AED 58.76 - 69.78 | Monthly | Multiple projects, staging sites; varies by billing cycle |
| Agency / Growth (Workspace) | AED 128.54 - 180.00 | Monthly | More users, permissions, team features; varies by billing cycle |
Your consumer rights in United Arab Emirates
Local protections
Webflow's published refund policy references EU/EEA/UK/Turkey consumer rights but does not cite a UAE-specific 14-day cooling-off right.
Under UAE law, consumer protection for digital services may apply, but Webflow documentation does not specify UAE statutory refunds.
Practical advice
- If you believe UAE consumer law applies to your purchase, contact UAE consumer protection authorities or seek legal advice for precise remedies.
- Retain receipts, order confirmations, and correspondence with Webflow as evidence if you raise a dispute.
Customer experiences
Positive feedback
Many users praise Webflow for design flexibility, an intuitive visual editor, and the ability to build responsive pages without coding.
Reviewers often highlight strong features for landing pages and CMS-driven sites, calling it fast and powerful for designers.
Negative feedback
Common criticisms include perceived high costs for advanced features, occasional editor glitches, and concerns about support responsiveness.
Some users have reported difficulties with localization on publish and confusion around cancellation/refund procedures.
Documentation checklist
What to gather before cancelling
- Account email and login credentials for the relevant Webflow account or Workspace.
- Invoice/receipt or order number showing the purchase date and plan details.
- Site name(s) or Workspace name(s) you plan to cancel or downgrade.
- Payment method details (last four digits) and billing cycle information.
Supporting items for disputes or refunds
- Copies of communication with Webflow support and timestamps of cancellation attempts.
- Evidence of any defects, lost functionality, or other issues that might support a refund request.
Common mistakes
Attempting to cancel through app stores
Many users mistakenly try to cancel via the iOS App Store or Google Play. Webflow does not sell subscriptions through those stores.
All cancellations must be done on Webflow's website by downgrading to the free Starter plan.
Assuming automatic refunds or instant credit
Canceling a subscription does not automatically produce a refund; refunds are not standard and must be handled manually where allowed.
Also, downgrading to Starter typically yields no prorated credit for unused paid time.
Comparative recap
Quick feature comparison
| Feature | Webflow | Typical site builders |
|---|---|---|
| Cancellation method | Downgrade to Starter via webflow.com (no App Store/Play cancellations) | Often cancellable via web dashboard or app store depending on vendor |
| Refund policy | Generally no refunds; limited 14-day cooling-off for individual EU/EEA/UK/Turkey buyers | Varies widely; some offer prorated refunds or trial periods |
| Pricing structure | Separate Site and Workspace plans; charges in USD (AED estimates available) | Some combine hosting and site plans; currencies vary |
| Target users | Designers and teams needing visual control and custom layouts | Range from beginners to enterprise, depending on vendor |
| Complexity | Steeper learning curve but powerful for custom design | Some competitors are simpler but less flexible |
After cancelling
Next steps
- Confirm cancellation in your Webflow account and save any confirmation emails or screenshots.
- Verify site functionality (publishing, custom domain) and export any assets or code you need before limits apply.
Helpful links
- Webflow billing and unrecognized charge guidance
- Webflow Subscriptions article
- Webflow Refund Policy
- Webflow main site (account login)
Address
Corporate address
Webflow, Inc.
398 11th Street, 2nd Floor, San Francisco, CA 94103
Support contact
For account-specific help, use Webflow's official Support Portal reachable from webflow.com.