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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wondershare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Wondershare: Easy Method
What is Wondershare
Overview
Wondershare is a software company offering consumer and professional tools for video editing, PDF management, data recovery, and system utilities.
The company distributes products such as Filmora and PDFelement through direct sales and regional resellers, and provides licence-based subscriptions and lifetime options.
Core products
Key products include Filmora (video editing) and PDFelement (PDF editing and management), plus utilities like Recoverit for data recovery.
Products can be purchased as annual subscriptions, lifetime licenses, or via team/volume plans, depending on the product and vendor.
How to cancel Wondershare
Cancel via Wondershare ID (online)
- Go to your account portal at https://account.wondershare.com/.
- Sign in with the Wondershare ID (email) used to buy the subscription.
- Open "Subscription" or "Manage Subscriptions" and click the cancellation link for the active plan.
Cancel via Support or Live Chat
- Open the Wondershare Support Center at https://support.wondershare.com/.
- Use 24/7 live chat or submit a ticket with your order number and account email.
- Request cancellation and ask for confirmation ID or email for your records.
What happens when you cancel
Service access after cancellation
When you cancel an active subscription you typically retain access until the end of the paid period.
Features tied to an active subscription (cloud storage, premium exports) stop working after expiry unless renewed.
Billing and renewal
Cancellation prevents automatic renewal; there is no further recurring charge after the active term ends.
If you cancel shortly after renewal, billing adjustments or refunds depend on purchase channel and timing.
Data and cloud storage
Cloud storage associated with PDFelement or Filmora may be reduced or suspended after expiry; download important files before access ends.
Back up local project files and exported documents to avoid data loss after the subscription lapses.
Will I get a refund?
General refund policy
Refund eligibility depends on the purchase channel (Wondershare direct vs third-party reseller) and the product terms.
Direct purchases from Wondershare often follow the company’s refund guidelines; check your purchase confirmation and support pages for details.
Exceptions and reseller purchases
- Purchases made through local vendors (e.g., Medialogic Dubai, Ubuy) follow the vendor’s refund and return policy.
- Region-specific conditions, payment method limitations, and timing can affect refund decisions.
How to request a refund
- Contact Wondershare support at https://support.wondershare.com/ with order number, account email, and reason for refund.
- If purchased via a reseller, contact the reseller first with proof of purchase and ask them to process the refund or escalate to Wondershare if required.
Wondershare plans and pricing
Official UAE pricing snapshot
Below are AED-denominated prices available from UAE-based vendors as of late 2025 / early 2026.
Official Wondershare global site lists prices in USD; local AED pricing is provided by regional retailers.
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| Wondershare Filmora Cross-Platform Individual License (Annual) | AED 184.00 | Annual | 1 GB Cloud storage; continuous upgrades; exports in multiple formats; no watermark; 4K HD export; 100+ advanced editing features |
| Wondershare PDFelement Professional Individual Annual Subscription | AED 295.00 | Annual | 1-year updates; full PDF features; 20 GB cloud storage; no watermark; free tech support (Middle East timezone) |
| Wondershare PDFelement Professional Team Annual Subscription | AED 402.00 | Annual | Multi-user control; senior tech support; volume discount; 1:1 sales support; PDFelement version 11 |
| Wondershare Filmora Lifetime DVD (Ubuy import) | AED 636.00 | One-time | Lifetime license for Filmora 14 DVD version (Windows); physical media |
Pricing notes
All prices above were taken from UAE-based vendors and may change over time.
For official USD pricing or to buy directly from Wondershare, visit https://www.wondershare.com/.
Your consumer rights in United Arab Emirates
Right to fair treatment and information
Consumers in the UAE have rights to clear pricing, accurate product information, and fair contract terms under UAE consumer protection rules.
Keep receipts, order confirmations, and licence details to support any dispute or refund requests.
How to file complaints
If you cannot resolve an issue with the vendor, use the UAE government consumer resources at UAE Consumer Protection.
The government portal includes guidance on filing complaints and escalation paths for unresolved disputes.
Customer experiences
Positive experiences
Many users praise Filmora for intuitive editing tools and PDFelement for affordable PDF features and easy workflows.
Support availability in regional timezones and continuous updates are commonly cited positives.
Negative experiences and common issues
Some customers report confusion when purchases are made via third-party resellers, especially over refunds and license transfers.
Occasional billing or account linking issues can require support intervention and clear order documentation.
Documentation checklist
Essential items to prepare
- Order number or invoice (from Wondershare or reseller).
- Email address used for the Wondershare ID and account login.
- Payment receipt, bank statement entry, or reseller confirmation.
- Screenshots of subscription status, renewal notices, or error messages.
Optional supporting items
- Device details (OS, version) and product version (e.g., Filmora 14).
- Correspondence with reseller or prior support case numbers.
- Proof of attempted cancellation, if applicable.
Common mistakes
Canceling the wrong account
Users sometimes have multiple Wondershare IDs and cancel the wrong subscription by mistake.
Always confirm the account email and order number before submitting a cancellation.
Assuming reseller terms match direct purchases
Purchases from local vendors may carry different refund and transfer rules than direct purchases from Wondershare.
Contact the specific reseller (e.g., Medialogic Dubai or Ubuy) about their policies before assuming Wondershare’s direct refund policy applies.
Comparative recap
Quick plan comparison
| Plan | Price (AED) | Period | Best for |
|---|---|---|---|
| Filmora Cross-Platform Individual (Annual) | AED 184.00 | Annual | Casual and intermediate video editors who want regular updates and modest cloud storage |
| PDFelement Professional Individual (Annual) | AED 295.00 | Annual | Individuals needing full PDF tools and 20 GB cloud storage with regional tech support |
| PDFelement Professional Team (Annual) | AED 402.00 | Annual | Small teams seeking multi-user controls, priority support and volume pricing |
| Filmora Lifetime DVD (Ubuy import) | AED 636.00 | One-time | Users preferring a one-time purchase and physical media for Windows |
How to choose
Choose annual plans if you want ongoing updates and cloud features; choose lifetime options for one-off ownership where available.
For teams, compare volume support and administrative controls before purchasing.
After cancelling
Immediate next steps
- Save cancellation confirmation emails or support ticket numbers for future reference.
- Download and back up any cloud files, project files, or exports before access ends.
Helpful official links
- Wondershare main site: https://www.wondershare.com/
- Wondershare Support Center: https://support.wondershare.com/
- Wondershare Account Portal: https://account.wondershare.com/
- UAE Consumer Protection: https://u.ae/en/information-and-services/justice-safety-and-the-law/consumer-protection
Address
Wondershare headquarters
10th floor, 5D, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R.China 518057
Support and business hours
For subscription management and refunds, use the online support center at https://support.wondershare.com/.
Live chat is available through the support portal; response times can vary by region and volume of requests.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
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- prevent the recipient from contesting the legal scope of the mail.