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Cancel WPS OFFICE online
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wps Office service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation WPS Office: Easy Method
What is WPS Office
Overview
WPS Office is a cross-platform office suite that provides word processing, spreadsheets, presentations and PDF tools.
It is available on Windows, macOS, Android and iOS and offers free, subscription and one‑time license options.
Key features
WPS includes Editors for Docs, Sheets and Slides, PDF conversion tools, cloud templates and optional AI features in some plans.
Subscriptions add premium features such as advanced PDF tools, templates and ad‑free access.
How to cancel WPS Office
Cancel via WPS Subscription Management Center (Web)
- Sign in at https://www.wps.com/subscription.
- Locate the relevant Premium subscription (e.g., WPS Premium, Template Premium).
- Disable the "Auto‑renewal" switch to stop future charges.
- Note: One‑time purchase plans do not auto‑renew and do not require cancellation.
Cancel via app stores or support
- Google Play: Cancel using Google Play's subscription management; see Google Play help.
- App Store (iOS): Cancel through Apple subscription settings; see Apple support for steps.
- If needed, email officesupport@wps.com with your order number and WPS user ID to request manual cancellation.
What happens when you cancel
Access and billing
Cancelling stops future automatic renewals but does not usually refund the current billing period.
You retain Premium access until the end of your paid or trial period.
Data and account status
Your account and files remain available under the features of the plan you hold or the free tier after expiry.
Deleted app installs do not necessarily remove your account or stop billing; you must cancel via the subscription method used.
Will I get a refund?
Standard subscription refunds
Subscription payments are generally non‑refundable for unused time; cancelling prevents future charges but does not return the current period fee.
Always cancel before the trial or billing period ends to avoid unwanted charges.
License and exceptions
- Full refunds are available for activation‑code licenses (e.g., lifetime license, PDF to Word, Data Recovery) within 30 days of purchase.
- Exceptional refunds (service faults, duplicate purchases, legal obligations) may be approved and, if so, processed within 5 - 30 business days to the original payment method.
WPS Office plans and pricing
Current UAE App Store pricing (summary)
Below are in‑app purchase prices listed for the UAE (AED) as of early 2026.
Confirm prices at purchase; store prices may vary by platform and time.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| WPS VIP Monthly | AED 14.99 | Monthly | Access to VIP features |
| WPS Pro Yearly | AED 129.99 | Annual | Access to Pro features |
| WPS Pro + WPS AI 1‑Year Plan | AED 499.99 | Annual | Combined Pro + AI features |
| WPS Pro AI Monthly | AED 22.99 | Monthly | Pro with AI monthly |
| WPS Pro AI Yearly | AED 129.99 | Annual | Pro with AI annually |
| WPS Pro AI Quarterly | AED 69.99 | Quarterly | Pro with AI quarterly |
| WPS AI 1‑Year Plan | AED 399.99 | Annual | AI features only |
Your consumer rights in United Arab Emirates
UAE consumer protection overview
UAE laws protect consumers against defective or misrepresented digital goods and services.
Where a service is faulty or not as described, refund or remedy rights may apply under UAE consumer protection rules.
How it applies to WPS Office
- WPS's "no‑refund" subscription rule may conflict with UAE rights if the service is defective or misrepresented.
- Purchases through Apple or Google may also be subject to each store's refund and dispute mechanisms in addition to local law.
- For escalation, contact the UAE Ministry of Economy's consumer protection resources: https://www.economy.gov.ae.
Customer experiences
Positive feedback
Many users appreciate WPS Office as a lightweight, feature‑rich alternative to larger office suites for basic tasks.
Users often cite good compatibility with common document formats and useful free features.
Negative feedback
- Reports of unexpected automatic installs, intrusive behaviour and difficulty removing the app.
- Complaints about files becoming read‑only and pressure to purchase subscriptions.
- Customers cite unexpected charges, unclear pricing and mixed refund or support experiences.
Documentation checklist
What to gather before contacting support
- Order number or receipt (from store or WPS purchase confirmation).
- Your WPS user ID or account email address.
- Platform used to purchase (WPS site, Google Play, App Store) and date of purchase.
Supporting evidence
- Screenshots of billing entries, subscription screens and any error messages.
- Correspondence with support and any transaction IDs from your bank or payment provider.
Common mistakes
Assuming deleting the app cancels subscription
Removing the app from your device does not cancel a subscription. You must cancel via the store or WPS subscription center.
Always verify cancellation confirmation in the account or store settings.
Missing trial or billing deadlines
Users often forget to cancel before the end of a free trial and are charged for a full period.
Check the trial end date and set reminders; store receipts usually show renewal dates.
Comparative recap
Quick comparison of cancellation routes
| Platform / Method | How to cancel | Refund eligibility | Typical speed |
|---|---|---|---|
| WPS Subscription Center (Web) | Sign in at subscription page and disable Auto‑renewal | Subscriptions: generally no refund; license codes: 30‑day refund | Immediate stop to auto‑renewal; refunds (if approved) 5 - 30 business days |
| Google Play | Unsubscribe via Google Play subscriptions | Subject to Google Play refund rules; must cancel before period ends | Cancellation immediate; refund decisions by Google may vary |
| App Store (iOS) | Cancel via Apple subscription settings | Subject to Apple refund review; must cancel before period ends | Cancellation immediate; Apple handles refund requests |
| WPS Support Email | Email officesupport@wps.com with order details | Used for manual cancellations and exceptional refund requests | Response and processing times vary; refunds (if approved) 5 - 30 business days |
After cancelling
Verify cancellation
- Check your WPS account subscription page for Auto‑renewal status: https://www.wps.com/subscription.
- Confirm you received cancellation confirmation emails or store notifications.
Further steps and support
- Contact WPS support by emailing officesupport@wps.com if cancellation via store fails.
- Visit the WPS website for help and resources: https://www.wps.com/.
- If unresolved and you are in the UAE, consider contacting local consumer protection authorities: UAE Ministry of Economy.
Address
Company address
03‑124, WeWork Embassy Tech Village, Block L, Embassy Tech Village, Outer Ring Road, Bengaluru, Karnataka, India, 560103.
Support contact
Email for manual cancellation or refund requests: officesupport@wps.com.
Official site and subscription management: https://www.wps.com/ and https://www.wps.com/subscription.
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FAQ
Important warning regarding service limitations
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Please note, Postclic cannot:
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