Birchbox

Cancel BIRCHBOX online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
How Do I Cancel Birchbox | Postclic
Birchbox
433 West Broadway
10012 New York USA
support@birchbox.co.uk
Subject: Cancellation of Birchbox contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Birchbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Birchbox
433 West Broadway
10012 New York , USA
support@birchbox.co.uk
REF/2025GRHS4

cancellation Birchbox: Easy Method

What is Birchbox

Overview

Birchbox is a subscription service that delivers personalized beauty and grooming product samples to subscribers each month.

The service focuses on discovery: subscribers receive sample-sized items tailored to their preferences and can purchase full-size products through the Birchbox shop.

Service scope

Birchbox operates from the United States and ships internationally through forwarding services; direct UAE-local checkout/pricing is limited or unavailable.

Subscription management and most policy details are provided on Birchbox's official help pages and terms of service.

How to cancel Birchbox

Online cancellation (recommended)

  • Sign in to your Birchbox account.
  • Go to Manage Subscriptions in your account settings and select the subscription you want to cancel.
  • Follow the on-screen prompts to cancel; confirm that your subscription shows as cancelled in the account.
  • See Birchbox's official cancellation policy for details: Birchbox cancellation policy.

Other cancellation methods

  • Email: send a cancellation request to info@birchbox.com (use your account email and order/subscription details).
  • Support assistance: schedule a call or request help from a Birchbox Discovery Specialist via Birchbox support channels.
  • Note: Members Market or retail orders that have entered fulfillment cannot be cancelled or changed.

What happens when you cancel

Service access and renewal

Canceling stops future automatic renewals but does not necessarily end the current billing period early.

Your subscription typically remains active until the end of the paid period already billed, after which it will not renew.

Account data and order status

Account information and order history are retained per Birchbox's terms and privacy policy.

If a box or Members Market order has entered fulfillment, it cannot be changed or cancelled and will be shipped as processed.

Will I get a refund?

Official refund policy

Birchbox's official policy states that all sales are final and nonrefundable for subscription boxes once billed or in fulfillment.

Canceling a subscription does not automatically issue a refund for already billed boxes.

Exceptions and timing

  • If you cancel before your first Monthly Beauty Box enters fulfillment, Birchbox may consider a refund upon direct request to support.
  • Once fulfillment begins for an order or Members Market purchase, changes and refunds are generally not available.
  • Any discretionary refunds or credits are handled by Birchbox support on a case-by-case basis.

Birchbox plans and pricing

Summary

Exact local AED pricing for UAE checkouts is not publicly available; the table below provides an estimate for the standard monthly plan as shipped from Birchbox (USD pricing).

International shipping, forwarding fees and customs/import duties are additional and vary by carrier and forwarding service.

Plan Price Period Features
Estimated Monthly (via forwarding to UAE) USD 13 - 14 (~AED 60 - 80) + shipping/customs Monthly Standard Birchbox beauty sample box; international delivery (via forwarder)

Notes

The USD→AED conversion and shipping costs are estimates based on typical 2024 - 2025 rates and forwarding fees.

For exact charges, check your payment method statement and any forwarding service invoices before subscribing.

Your consumer rights in United Arab Emirates

Applicable law

The UAE has consumer protection legislation that governs sales and services; however, specific rights for international subscription boxes are limited by the seller's terms and the point of sale.

Local consumer protection authorities can offer guidance when a merchant breaches UAE consumer law or fails to respond to complaints.

How it applies to Birchbox

  • Birchbox's published policy for UAE customers emphasises that subscription boxes are nonrefundable and cancellations do not trigger refunds as a default.
  • Any refund for a subscription is discretionary and typically only possible if cancellation occurs before fulfillment.
  • If you believe your consumer rights have been breached, consider contacting UAE consumer protection authorities for advice and escalation.

Customer experiences

Positive feedback

  • Many users appreciate Birchbox's product discovery model and the variety of sample items received over time.
  • Some customers report positive outcomes from customer service in cases of fulfillment errors, receiving refunds or discounts.

Common complaints

  • Recurring issues include delayed or missing items and difficulty cancelling, especially for annual plans.
  • Several users report slow or unsatisfactory customer-service responses; experiences vary by case and timing.

Documentation checklist

Before contacting support

  • Account email used to subscribe and the last four digits of the payment method (if needed).
  • Subscription or order number(s) and the date of the renewal or charge.
  • Screenshots of your Manage Subscriptions page showing the subscription status.

If escalation is required

  • Tracking numbers, shipping/forwarder receipts and photos of received or missing items.
  • Record of all prior communications with Birchbox support (dates, agent names, reference numbers).

Common mistakes

Timing errors

Waiting until after renewal or fulfillment expecting an automatic refund is a frequent mistake.

Cancel at least one billing cycle before renewal and verify your account shows the cancelled status to avoid unexpected charges.

Wrong method or assumptions

Assuming phone support is available or that retail return windows apply to subscription boxes can lead to frustration.

Also, attempting to cancel Members Market or other retail orders after fulfillment will generally fail; check order status first.

Comparative recap

Quick comparison

Topic Birchbox (UAE estimate) Typical local provider
Price (monthly) USD 13 - 14 (~AED 60 - 80) + shipping/customs Varies; often AED 50 - 150 depending on brand and shipping
Refunds Generally no refunds for billed boxes; discretionary refund before fulfillment Varies by provider; local laws may make returns/refunds easier
Cancellation method Online via Manage Subscriptions, email (info@birchbox.com), or support assistance Often online or local customer service with clearer local policies
Shipping & customs International forwarding usually required; extra shipping and customs apply Local providers often include domestic shipping with no customs

After cancelling

Links and next steps

What to monitor

Watch your account and payment method for confirmation of cancellation and to ensure no further charges occur.

If you expect a discretionary refund, keep documenting correspondence and follow up promptly if you do not receive a response.

Address

Head office

Birchbox, 433 West Broadway, New York, NY 10012, USA.

This is the corporate address listed for Birchbox operations and corporate correspondence.

Customer support contacts

For account and cancellation support, use Birchbox Help Center and the official support email: info@birchbox.com.

Official help articles are available at Birchbox's support site: help.birchbox.com.

FAQ

To cancel your Birchbox subscription online, sign in to your account, go to Manage Subscriptions, select the subscription you want to cancel, and follow the prompts to confirm cancellation.

Yes, you can cancel your Birchbox subscription by sending an email to info@birchbox.com. Make sure to include your account email and subscription details for proper processing.

If you cancel your Birchbox subscription, it will stop future renewals, but you will still have access until the end of the current billing period that has already been paid.

According to Birchbox's official policy, all sales are final and nonrefundable once billed. If you cancel before your first box enters fulfillment, you may request a refund.

If your Birchbox order has entered fulfillment, it cannot be canceled or changed. You will need to wait for the order to be processed and shipped.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.