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Butcherbox

Cancel BUTCHERBOX online

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When do you want to cancel?
United States

Cancellation service #1 in United States

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel ButcherBox | Postclic
Butcherbox
311 Arsenal Street
02472 Watertown USA
support@butcherbox.com
Subject: Cancellation of Butcherbox contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Butcherbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Butcherbox
311 Arsenal Street
02472 Watertown , USA
support@butcherbox.com
REF/2025GRHS4

cancellation Butcherbox: Easy Method

What is ButcherBox

Service overview

ButcherBox is a subscription service that delivers high-quality, pasture-raised and grass-fed meats to subscribers' doors in the United States market.

How it works in brief

Subscribers choose a recurring plan and box contents, and ButcherBox schedules regular shipments billed on a subscription cycle.

How to cancel ButcherBox

Primary methods

  • Online: Log in to your ButcherBox account and cancel before your next billing date via your account page.
  • Email: Send a cancellation request to support@butcherbox.com.
  • Phone: Call member support at (855) 981‑8568 during business hours.

Important cancellation notes

  • Cancel prior to the next scheduled bill date; cancellation takes effect from that next billing date.
  • There are no cancellation fees or penalties.
  • Processed or already-shipped orders cannot be canceled; those orders will still be fulfilled.
  • App Store / Google Play: No specific in-app cancellation instructions found - manage via the web or contact support.

What happens when you cancel

Subscription and billing

When you cancel, future auto-renewals are stopped and you will not be billed after the current billing period ends.

Orders and account access

Any orders already processed or shipped remain unaffected and cannot be canceled. Your online account typically remains accessible for order history and to restart service.

Will I get a refund?

General refund policy

There is no general right to return perishable products; ButcherBox does not accept returns for meat due to its perishable nature.

Refunds, replacements and exceptions

  • Refunds, replacements or credits are offered only for legitimate issues such as damaged items, late delivery resulting in defrosted/damaged goods, or missing items.
  • Such issues must be reported within 7 days of receipt to be considered.
  • No 14-day automatic cooling-off or blanket refund rights apply to perishable goods.
  • No refunds are provided for self-inflicted problems (wrong address, refusing delivery, missed delivery, etc.).

See the official policy for details: ButcherBox return & refund policy.

ButcherBox plans and pricing

Pricing availability

ButcherBox lists prices in USD on its site; there is no public pricing in AED or documented UAE availability.

Contact for local pricing

If you are in the UAE and need pricing or availability, contact ButcherBox support or visit the official website for the latest information.

Plan Price
Subscription plans Contact for pricing - visit butcherbox.com or email support@butcherbox.com

Your consumer rights in United Arab Emirates

Perishables and statutory cooling-off

Perishable goods such as meat are generally excluded from the typical 14-day cooling-off or right-of-withdrawal protections.

Local protections and practical steps

  • Refunds or replacements are discretionary and limited to proven issues (damage, late delivery, missing items reported within specified timeframes).
  • As a UAE resident, you should consult local e-commerce and consumer protection authorities for specific rights and complaint procedures.
  • Keep documentation (order number, photos, timestamps) to support any complaint to local authorities or the seller.

Customer experiences

Common positive feedback

  • Many customers praise meat quality, convenience of home delivery, customizable boxes, and helpful customer service.
  • Subscribers often value access to premium-sourced products and flexible delivery schedules.

Common negative feedback

  • Recurring problems reported include packaging failures (ripped or leaking packs) leading to spoilage.
  • Other complaints include missing or incorrect items, occasional quality inconsistency, and difficulties obtaining refunds when an order has already been processed or shipped.

Documentation checklist

What to gather before contacting support

  • Order number and account email associated with the order.
  • Delivery date, tracking information and photos of damaged or spoiled items.
  • Evidence of packaging failure (photos of punctures, leaks, or defrosted contents).
  • Any messages, delivery attempt notices, or proof of refusal/failed delivery if relevant.

How to present evidence

  • Include clear timestamps and multiple photos from different angles.
  • State the issue concisely and indicate the resolution you are requesting (refund, replacement, credit).
  • Report issues within 7 days of receipt to align with ButcherBox policy.

Common mistakes

Timing errors

Waiting until after the next billing date to cancel is a frequent mistake; cancellation must be completed before the next scheduled bill to avoid another charge.

Assumptions about cancellations and refunds

Assuming processed or shipped orders can be canceled is incorrect; those orders will still be fulfilled.

Expecting an automatic 14-day refund or returns right for perishable items is also a common and incorrect assumption.

Comparative recap

Quick feature comparison

Feature What ButcherBox offers
Cancellation methods Cancel via account page, email (support@butcherbox.com) or phone ((855) 981‑8568).
Refunds & returns No general returns; refunds/replacements only for damage, late delivery, or missing items reported within 7 days.
Pricing transparency Prices published in USD on the official site; no AED pricing or UAE-specific availability published.
UAE-specific support No UAE-specific policies published; customers should rely on local consumer protections and contact support for clarification.

After cancelling

Next steps

  • Confirm cancellation via the account page or receive written confirmation from support.
  • Monitor your bank or card statement to ensure no further billing after the effective cancellation date.

Helpful links and contacts

Address

Corporate mailing address

ButcherBox OpCo, LLC Attn: Legal Notices, 311 Arsenal Street, Watertown, MA 02472, USA.

Contact summary

For cancellations or account questions, use your online account, email support@butcherbox.com, or call (855) 981‑8568.

FAQ

You can cancel your ButcherBox subscription online via your account page, by emailing support@butcherbox.com, or by calling member support at (855) 981‑8568.

To avoid being billed for the next cycle, ensure you cancel your subscription before the next scheduled billing date.

Any orders that have already been processed or shipped will still be fulfilled, and you will retain access to your account for order history.

ButcherBox does not offer general refunds for perishable items, but you may receive a refund for damaged or missing items if reported within 7 days.

No, there are no cancellation fees or penalties when you cancel your ButcherBox subscription.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.