Cancel CHEFS PLATE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Chefs Plate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Chefs Plate: Easy Method
What is Chefs Plate
Overview
Chefs Plate is a subscription-based meal kit service that delivers pre‑portioned ingredients and recipes to customers, designed to simplify home cooking.
Service scope
The brand primarily operates in Canada. There is no verified evidence that Chefs Plate maintains a dedicated service or pricing for the United Arab Emirates as of 2024/2025.
How to cancel Chefs Plate
Accepted cancellation methods
- Online via your Chefs Plate account (subscription settings) - generally the fastest method.
- Contact customer support through live chat or email on the official website if online cancellation fails.
- Phone support may be available; some users report using phone calls when other methods did not work.
Step-by-step cancellation guide
- Log in to your account at the official site: chefsplate.com.
- Go to your subscription or account settings and look for "Cancel subscription" or similar options.
- Follow on-screen prompts to confirm cancellation and note any confirmation number or message.
- If the website or app does not allow cancellation, use live chat on the official site or contact support via the site’s contact options.
- Keep screenshots or copies of confirmation messages and any support chat transcripts until the cancellation is fully processed.
What happens when you cancel
Deliveries and renewal
Cancelling typically prevents future recurring shipments and stops automatic billing for subsequent billing cycles.
If a box has already been processed or shipped before cancellation, that delivery is usually still fulfilled and charged.
Account access and data
Your account may remain accessible for order history and reactivation unless you request permanent deletion.
Some users report that permanent account deletion and final confirmation require verification and follow-up with support; expect a confirmation message after the deletion is processed.
Will I get a refund?
General refund guidance
Refund eligibility varies by circumstance. Some sources note that full refunds may be provided within 30 days following confirmed account deletion, where eligible, and may include delivery charges.
Refunds are not guaranteed for every cancellation; policies differ for prepaid deliveries and for items already shipped.
Exceptions and timelines
- Refunds for faulty, undelivered, or perishable items are handled on a case‑by‑case basis and often require proof (photos, order number).
- Timelines reported by similar regional brands: refunds can appear within 3 days as store credit or 10 - 45 days back to a card, depending on circumstances and payment method. These timelines are specific to a similar UAE brand and may not apply to Chefs Plate.
- Keep records of cancellation confirmations and any correspondence to support a refund claim.
Chefs Plate plans and pricing
Pricing availability
No verified Chefs Plate pricing in AED or confirmed UAE plans for 2024/2025 were found.
If you are in the UAE and need pricing, contact the company directly or consider local meal kit providers with published UAE pricing.
Contact for pricing table
| Plan | Price (AED) |
|---|---|
| Available plans | Contact for pricing |
Your consumer rights in United Arab Emirates
Overview of UAE consumer protection
UAE consumers are protected by federal consumer protection laws that cover unfair trade practices, faulty goods, and misleading information.
The UAE Government portal explains consumer rights and how to file complaints with relevant authorities.
How to exercise your rights
- Collect and keep evidence: order details, receipts, photos of damaged or spoiled goods, and correspondence with the seller.
- If the seller does not resolve the issue, you can file a complaint through the official UAE consumer protection channels: UAE Government - Consumer Protection.
- If payments are incorrect after cancellation, contact your bank or card issuer to dispute unauthorised charges once you have supporting documentation.
Customer experiences
Positive feedback
Many reviewers praise meal kit convenience, pre‑portioned ingredients, recipe variety, and the service’s ability to save time during meal preparation.
These positive comments are common on international review platforms for Chefs Plate in markets where it operates.
Negative feedback
Customers have reported issues with freshness: moldy or rotten produce, bad‑smelling meat, wilted vegetables, and missing or incorrect ingredients.
There are also reports of difficulty cancelling subscriptions, repeated billing after cancellation attempts, and mixed experiences with customer support responsiveness.
Documentation checklist
Before you cancel
- Account email and login details.
- Order number(s) and recent invoice or billing statements.
- Preferred contact method (email/phone) and currency/payment card details.
After you cancel
- Screenshot or copy of cancellation confirmation and any support chat transcripts.
- Bank or card statements showing refunds or continued charges, if applicable.
- Photos and documentation for any product quality or delivery disputes.
Common mistakes
Assuming immediate stop of charges
A common error is assuming cancellation instantly stops all charges. If an order was already processed, you may still be charged for that shipment.
Always verify the cancellation confirmation and check the date when recurring billing will next occur.
Not saving evidence
Users sometimes fail to capture confirmation messages or chat transcripts and then struggle to prove they cancelled or requested refunds.
Save emails, screenshots, and any reference numbers until the cancellation and any refund are fully confirmed on your statement.
Comparative recap
At-a-glance comparison
| Feature | Chefs Plate (verified info) | Chef’s Play / Chefmart (UAE - similar brand) |
|---|---|---|
| Primary market | Canada (no verified UAE operations) | Operates in UAE / regional presence |
| Cancellation methods | Account online, live chat, email; some users report needing phone/live chat for successful cancellation | Clear support channels and published returns/cancellation policy on site |
| Refund policy | Refunds possible in certain cases; some sources say full refunds within 30 days after deletion if eligible | Published timelines for returns and refunds (examples: same‑day for perishables or 7 days for non‑food items; 10 - 45 days refund processing) |
| Pricing in AED | No verified AED pricing available | Pricing published for UAE market on the provider’s site |
| Customer complaints | Reports of freshness issues and difficulty cancelling or obtaining refunds | Varied feedback; follow the provider’s local policy for claims |
Notes
This comparison uses verified information available for Chefs Plate (largely Canada) and a similar UAE brand for regional guidance.
Policies and operations can differ by country; always check the provider’s official website for the most current terms.
After cancelling
What to expect next
Expect a confirmation message or email after cancellation; if you do not receive one, follow up with customer support and save the conversation.
Monitor your bank or card statement for any unexpected charges in the following billing cycle.
Useful links and next steps
- Official Chefs Plate website: https://www.chefsplate.com/
- Similar UAE provider shipping & returns (example reference): ChefsPlay - Shipping & Returns
- UAE consumer protection information and complaint process: UAE Government - Consumer Protection
Address
Registered company address
Chef’s Plate Inc., 110 Spadina Avenue, Unit 201, Toronto, Ontario M5V 2K4, Canada.
Contacting from UAE
If you are in the UAE and dealing with a non‑local provider, consider contacting your payment provider for disputes and use official UAE consumer channels if the seller does not resolve the issue.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.