Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Cirkul service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Cirkul: Easy Method
What is Cirkul
Service overview
Cirkul is a subscription-based hydration system that delivers flavor cartridges ("Sips") and sells bottles to customize water taste and nutrients.
The service lets users choose flavor intensity and receive cartridges on a recurring Auto-Ship schedule or buy one-time starter kits and cartridges.
How it works
Users buy a starter bottle and select flavor cartridges. Cartridges fit into the bottle and dispense concentrated flavor as you drink.
Subscriptions (Auto-Ship) automatically send replacement cartridges on the schedule you select unless you cancel.
How to cancel Cirkul
Cancel via website (recommended)
- Log in at DrinkCirkul.com/Login.
- Go to "Your Account" or "Your Details" and select "Cancel Plan".
- Follow the prompts, choose a reason if requested, and click the final "Cancel Plan" button to confirm.
App Store and Google Play purchases
- If you purchased via Apple iOS In-App Purchase, cancellations and refunds are handled by Apple - not Cirkul.
- If you purchased via Google Play, cancellations and refunds are handled by Google Play - not Cirkul.
What happens when you cancel
Account and subscription access
After cancellation your Auto-Ship will stop future recurring shipments. Access to your online account remains for order and billing history.
Any orders already processed before cancellation may still ship and be billed.
Renewals and scheduled charges
Cancellations prevent future renewals but do not automatically reverse charges already processed.
To avoid unintended charges, cancel early and confirm you clicked the final "Cancel Plan" button.
Will I get a refund?
Consumable products (Sip cartridges)
Cirkul's policy: consumable products (flavor cartridges) are generally non‑returnable and non‑refundable.
If you receive damaged or incorrect cartridges, contact customer service within 14 days; a replacement may be offered (typically one replacement per account).
Non-consumable items and exceptions
Some non-official sources mention a 30‑day return window for unused non-consumables in original packaging, but official Terms of Service generally disallow returns except for damage or quality issues.
For purchases made through Apple or Google, refund eligibility and processes follow Apple/Google policies, not Cirkul's.
Cirkul plans and pricing
One-time purchase pricing (UAE retail examples)
| Product | Price (AED) | Type | Features |
|---|---|---|---|
| 22 oz Plastic Water Bottle Starter Kit (2 Flavor Cartridges) | AED 159.00 | One-time purchase | 22 oz BPA-free bottle with blue lid; includes two cartridges (LifeSip Fruit Punch & FitSip Mixed Berry) |
| 32 oz Chameleon Stainless Steel Bottle Starter Kit (2 Flavor Cartridges) | AED 235.00 | One-time purchase | 32 oz stainless steel bottle with green lid; includes two cartridges (LifeSip Blackberry Blueberry & GoSip Berry Blue Punch) |
| Flavor Cartridge Variety Pack (6-pack) | AED 151.00 | One-time purchase | 6-pack of flavor cartridges (e.g., LifeSip with B-vitamins or FitSip with electrolytes) |
Pricing notes
Prices above are from a UAE retailer (Whizz.ae) and reflect one-time purchase prices, not subscription fees.
No official AED subscription pricing was publicly available during verification; contact Cirkul via the official site for current offers.
Your consumer rights in United Arab Emirates
Refund and return expectations
There is no clear statutory 14‑day cooling‑off right in Cirkul's official policy; their terms typically disallow refunds on consumables.
Replacements are usually limited to damage or quality issues and may require contact within a defined short timeframe (e.g., 14 days).
Disputes and payment provider options
If you bought through Apple or Google, use their refund and dispute processes - those platforms govern in‑app purchases.
If you are charged after cancelling, keep cancellation evidence and dispute the charge with your bank or payment provider if necessary.
Customer experiences
Positive feedback
- Many users report increased water intake, a wide flavor selection, and useful customization of flavor intensity and nutrients.
- Some reviewers praise responsive customer service resolving issues and smooth bulk ordering for certain purchases.
Common complaints
- Reports of difficulty cancelling Auto-Ship and being charged despite cancellation attempts.
- Complaints about product quality (leaking cartridges, inconsistent longevity) and slow shipping in some cases.
- Several users state non‑refundable orders once processed and occasional unfriendly or slow customer support responses.
Documentation checklist
Before you cancel
- Account login email and order numbers for active subscriptions.
- Payment method details and recent billing statements showing charges.
When cancelling and disputing
- Screenshots or recordings showing you clicked "Cancel Plan" and any confirmation messages.
- Copies of communications with customer service, shipping/tracking info, and photos of damaged items (if applicable).
Common mistakes
Failing to complete final confirmation
Many users attempt cancellation but do not click the final "Cancel Plan" confirmation. Always confirm and save a screenshot of the confirmation screen.
Using the wrong cancellation channel
Cancelling via Cirkul's website is different from cancelling In‑App purchases. If you purchased through Apple or Google, you must use those platforms to request refunds.
Also, cancelling after an order has already processed may not stop that shipment or give a refund.
Comparative recap
Quick comparison table
| Aspect | Website / Auto-Ship | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Log in, Your Account → Cancel Plan; confirm final button | Use Apple account subscriptions (not Cirkul) | Use Google Play subscriptions (not Cirkul) |
| Refunds | Consumables: generally no refunds; replacements for damage within 14 days | Refunds handled by Apple per their policies | Refunds handled by Google per their policies |
| Common issues | Reports of cancellation difficulties and unexpected charges | Subject to Apple’s refund timelines and rules | Subject to Google’s refund timelines and rules |
Key takeaways
Cancel on the website and save confirmation proof for web purchases. For in‑app purchases, use Apple/Google channels.
After cancelling
Monitor payments and orders
Check your bank or card statement for any unexpected charges after cancellation and compare with order history in your account.
If you see a charge for an order processed before cancellation, contact Cirkul support and your payment provider as needed.
Helpful official links
Log into your account or manage subscription: https://drinkcirkul.com/Login
Visit Cirkul’s official site for support and policy details: https://drinkcirkul.com/
Address
Company address
Cirkul, Inc.
3620 Queen Palm Drive, Tampa, FL 33619, USA
Support reminder
For account-specific help, use the official site support channels to open a case and keep records of all interactions.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.