Lovevery

Cancel LOVEVERY online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Lovevery
918 W. Idaho Street
83702 Boise United States
heretohelp@lovevery.com
Subject: Cancellation of Lovevery contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lovevery service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lovevery
918 W. Idaho Street
83702 Boise , United States
heretohelp@lovevery.com
REF/2025GRHS4

cancellation Lovevery: Easy Method

What is Lovevery

Overview

Lovevery is a U.S.-based subscription service that delivers age- and stage-based Play Kits and educational products for children from birth to about age three.

Service model

Customers may purchase one-time products or subscribe to recurring Play Kits that ship on a schedule. Lovevery operates internationally from its U.S. headquarters.

How to cancel Lovevery

Cancel via the website

  • Sign in at Lovevery.com.
  • Go to Account Settings → Manage Subscription and choose to cancel your Play Kits Subscription.
  • Make sure to complete the cancellation at least 3 days before your next shipping date for it to take effect.

App and order notes

  • The Lovevery iOS/Android app does not provide subscription cancellation settings - use the website above.
  • If an order has already shipped or you received a shipping confirmation, cancelling the subscription will not cancel that active order; contact Customer Experience for help.

What happens when you cancel

Future shipments and access

Once cancellation is processed before the 3-day cutoff, you will stop receiving future Play Kits and you will not be billed for upcoming kits.

Active orders and account data

Active orders that have already shipped remain active and must be handled as returns if you do not want them.

Your Lovevery account and order history typically remain accessible for records and any post-cancellation support.

Will I get a refund?

Refunds for prepaid kits

  • If you prepaid for Play Kits that have not yet shipped, canceling the subscription will refund those Play Kits to your original payment method.
  • Refund timing: approximately 3 - 5 business days after cancellation is processed.

Exceptions and promotional items

  • Items purchased as part of a holiday promotion may be returned within 30 days of delivery if unaltered; partial returns can affect promotional discounts.
  • If an order cannot be cancelled before shipping, Lovevery may provide a prepaid return label to return the item for a refund once it arrives.

Lovevery plans and pricing

Pricing summary

The following are one-time product prices available for UAE customers. Subscription pricing in AED is not published by Lovevery; subscriptions are generally billed in USD unless Lovevery provides localized pricing.

Product prices (one-time purchases)

Product / Plan Price (AED) Period Notes
Play Gym (bundle or standalone product) AED 696 One-time purchase Stage-based activity gym and play mat
Play Gym & Sensory Strands Bundle AED 809 One-time purchase Play Gym plus Sensory Strands add-on
The Reading Skill Set Part 01 (Sounds to Reading) AED 1,023.99 One-time purchase Phonics-based program (9 games + 7 books)
Play Gym (used, excellent condition) AED 429 - 459 One-time purchase (used) Used but excellent condition; may include accessories

Your consumer rights in United Arab Emirates

General UAE consumer protections

UAE online consumer protections commonly allow returns within 14 days of delivery when goods are in original, unused condition, unless the seller states otherwise.

For official guidance, see the UAE government consumer protection resources.

How Lovevery policy interacts with UAE rules

  • Lovevery publishes return exceptions such as 30 days for holiday promotion items, which may be more generous than the standard 14-day expectation.
  • If Lovevery terms are less favorable than UAE law, local consumer-rights mechanisms may provide additional remedies; Lovevery’s documentation does not explicitly reference UAE-specific statutory rights.

Customer experiences

Positive feedback

Many customers praise Lovevery for thoughtful, high-quality toys and developmentally appropriate, stage-based content that supports learning and play.

Common complaints reported

  • Frequent reports of difficult or slow customer service, including trouble reaching a human agent and unresolved cases.
  • Recurring complaints about unexpected subscription charges and difficulty stopping billing after a cancellation request.
  • Problems with delayed or incomplete orders, backorders without notice, and partial refunds or missing parts on delivered kits.

Documentation checklist

Before you contact support

  • Account email and full name used for the Lovevery account.
  • Order number(s) and the date(s) of purchase or shipment.
  • Shipping confirmation emails or tracking numbers if available.

For returns or disputes

  • Photos of damaged or missing items and packaging.
  • Payment method details for refunds and any preorder receipts.
  • Record of cancellation attempts (screenshots of Account Settings → Manage Subscription if possible).

Common mistakes

Attempting to cancel in the app

Users often try to cancel inside the Lovevery mobile app; cancellation settings are not available in the app and must be done on the website.

Missing timing or assuming shipment cancels

Failing to cancel at least 3 days before the next shipping date can result in an additional kit being charged and shipped.

Canceling the subscription does not automatically cancel orders already shipped - those require return or Customer Experience assistance.

Comparative recap

Quick comparison

Topic Lovevery policy What UAE consumers should know
How to cancel Cancel online at Lovevery.com → Account Settings → Manage Subscription (not in app) Use the web interface and save confirmation; follow UAE consumer rules if a dispute arises
Cancellation timing Must cancel at least 3 days before next shipping date Schedule cancellation ahead of the 3-day cutoff to avoid extra shipments
Refund for prepaid kits Refunded to original payment method in ~3 - 5 business days Keep payment receipts; contact bank if refund is delayed
Orders already shipped Cancellation does not stop shipped orders; returns handled separately Preserve packaging and request a prepaid return label if offered

Takeaway

Cancel on the website well before the 3-day cutoff, keep records, and follow return instructions for any shipped orders.

After cancelling

Next steps

  • Verify cancellation in your Lovevery account and keep a screenshot or email confirmation.
  • Monitor your bank or card statement for refunds (prepaid kits ~3 - 5 business days).

Contacting Lovevery

For step-by-step help and account support use the Lovevery help center: How do I cancel my subscription?

For order changes and returns see: Can I cancel or make changes to my order?

Address

Company address

Lovevery, Inc.

918 W. Idaho Street, Boise, Idaho 83702, United States

Notes on contacting from UAE

Lovevery is U.S.-based; international customers should expect support in U.S. business hours and allow extra time for cross-border issues.

If you believe local consumer law applies, keep documentation and consider contacting UAE consumer protection authorities for guidance: UAE consumer protection.

FAQ

To cancel your Lovevery subscription, sign in at Lovevery.com, go to Account Settings, then Manage Subscription. Ensure you cancel at least 3 days before your next shipping date.

If you cancel your Lovevery subscription, any active orders that have already shipped will remain active and must be returned separately if you do not want them.

Yes, if you cancel your subscription for prepaid kits that have not yet shipped, you will receive a refund to your original payment method within approximately 3-5 business days.

No, you cannot cancel your Lovevery subscription through the mobile app. You must use the website to manage your subscription.

If you need to return an item after cancellation, check if Lovevery provides a prepaid return label for the item. Keep the original packaging for the return process.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.