Cancel MEALPAL online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mealpal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mealpal: Simple Process
What is MealPal
Service overview
MealPal is a subscription-based meal service that lets members pre-order lunch or dinner from participating restaurants for a flat monthly fee.
Members choose meals in advance and pick them up or follow the restaurant's fulfilment process during the subscription period.
How it works in the UAE context
MealPal operates via its website and app; regional pricing for the United Arab Emirates is not publicly listed on official pages.
Memberships are managed through your MealPal account or by contacting MealPal support by email.
How to cancel MealPal
Cancel via the website (recommended)
- Sign in to your MealPal account at mealpal.com/mealpass/.
- Go to My Account → Change Plan for Next Cycle → Hold or Cancel My Account → Cancel Account.
- Follow the on-screen prompts to confirm cancellation for the next cycle.
Cancel by email
- Send an email to hello@mealpal.com with “Cancel Membership” in the subject line.
- Include your account email, membership details, and any relevant dates in the message to help support process your request.
- Keep a copy of the sent email and any support replies for your records.
What happens when you cancel
Access and service period
Cancellation takes effect at the end of your current prepaid membership cycle in most cases.
If you cancel with fewer than 7 days remaining in the current cycle, termination occurs at the end of the subsequent cycle.
Account data and renewal
Your account remains active until the effective cancellation date and will not renew after that date.
MealPal may retain account information in accordance with its Terms for operational and legal reasons.
Will I get a refund?
General refund policy
MealPal’s general policy states that fees are non‑refundable.
This non‑refund rule applies to most cancellations under the standard Terms & Conditions.
Exceptions and deductions
- Refunds may be available if you cancel and request a refund within 5 days of your initial purchase.
- MealPal may issue refunds if a subscription is canceled before the end of a billing period due to verified disability or death.
- MealPal may deduct fees for any meals or services already used prior to cancellation.
MealPal plans and pricing
Availability of pricing
No official AED pricing for the United Arab Emirates is listed on MealPal’s public pages as of the latest available data.
Regional prices may be displayed in the app or during signup when using the UAE region.
Contact for exact pricing
| Plan | Price (UAE) | Notes |
|---|---|---|
| MealPal Monthly Membership | Contact for pricing | Official site lists USD pricing only; check the app or contact support for UAE rates. |
Your consumer rights in United Arab Emirates
Cooling-off period and regional terms
MealPal’s UK terms include a 14‑day cooling‑off right, but that UK-specific right is not reflected in MealPal’s global or UAE-applicable Terms.
MealPal’s general Terms for other regions, including UAE, do not provide an explicit 14‑day statutory cooling‑off period.
Refund and dispute options
- Under MealPal Terms, refunds are limited to the narrow exceptions described above (5‑day initial refund window, disability or death).
- If you believe you were charged incorrectly, retain evidence (screenshots, emails) and contact MealPal support by email to request investigation.
Customer experiences
Positive feedback
Many users praise MealPal for convenience, affordability, and discovering new restaurants through the service.
Positive comments frequently highlight saved time and budget when ordering meals through MealPal.
Negative feedback
Recurring complaints include difficulties canceling and reports of unexpected or continued billing after attempted cancellation.
Some customers report partial or absent refunds and describe the cancellation process as confusing or opaque.
Documentation checklist
What to include when requesting cancellation
- Your full name and the email address used for the MealPal account.
- Membership ID or subscription reference if available.
- Clear subject line: “Cancel Membership” when emailing support.
- Relevant dates (subscription start, last charge) and a brief reason for cancellation.
Proof for exception requests
- For refunds tied to disability or death, include supporting documentation as requested by support.
- Keep screenshots of active subscriptions, billing statements, or promotional credits if disputing charges.
Common mistakes
Failing to confirm cancellation steps
Example: stopping at a “pause” screen instead of completing “Cancel Account” can leave your membership active.
Always follow through the final confirmation step and save any on‑screen confirmation or email reply.
Assuming app stores handle cancellations
MealPal’s Terms do not document a separate App Store or Google Play cancellation workflow.
Rely on the website account settings or email to cancel; do not assume unsubscribing via an app store is sufficient.
Comparative recap
Quick comparison
| Topic | MealPal (Website/Email) | App Store / Google Play |
|---|---|---|
| How to cancel | My Account → Change Plan for Next Cycle → Hold or Cancel My Account → Cancel Account, or email hello@mealpal.com | Not specified in MealPal Terms; no documented workflow |
| Refund policy | Generally non‑refundable; exceptions: 5‑day initial refund window, disability or death | Not specified by MealPal; check platform billing policies separately |
| Effective date | End of current prepaid cycle; if cancelled with <7 days left, ends at end of subsequent cycle | Not specified by MealPal |
After cancelling
What to monitor
Check your email for a cancellation confirmation and the effective end date of your membership.
Monitor your bank or card statements for any unexpected post‑cancellation charges and keep evidence if needed.
Helpful links and contact
- MealPal Terms & Conditions: https://mealpal.com/terms-and-conditions
- MealPal MealPass info: https://mealpal.com/mealpass/
- Support email: hello@mealpal.com
Address
Corporate address
MealPal
45 W 27th St
Floor 8
New York, NY 10001
USA
Notes
If you are in the UAE and need local consumer advice, consult UAE consumer protection authorities or legal advisors for guidance specific to your situation.
Always keep copies of correspondence and transaction records when cancelling subscriptions.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.