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Cancel TOKYO TREAT
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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tokyo Treat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Tokyo Treat: Easy Method
What is Tokyo Treat
Overview
Tokyo Treat is a monthly subscription box that ships a curated selection of Japanese snacks, candies, and themed items to subscribers worldwide.
Each box typically includes popular snacks, seasonal specialties and an informational booklet to introduce items and themes.
Who it’s for
It is aimed at snack enthusiasts, people interested in Japanese culture, and gift recipients who enjoy discovery boxes.
Subscribers receive boxes on a recurring schedule based on the plan they choose (monthly or multi-month subscriptions).
How to cancel Tokyo Treat
Cancel via website (recommended)
The fastest, self-service method is to cancel in your Tokyo Treat account before the next billing date.
- Log into your Tokyo Treat account on tokyotreat.com.
- Go to “Account” → “My Subscriptions”.
- Select the active subscription, open the “My Plan” tab, scroll to the bottom and click “Cancel Subscription”.
- Confirm cancellation; do this before your next billing date to avoid further charges.
Cancel for iOS and Android purchases
If you purchased through Apple or Google, subscriptions are managed by those platforms and must be cancelled there.
- iOS: Cancel via your Apple ID subscription settings. See Apple guidance at Apple Support.
- Android: Cancel via the Google Play Store under “Payments & subscriptions.” See Google guidance at Google Play Help.
What happens when you cancel
Access and shipments
Cancellation stops future recurring shipments; any box already shipped will typically be delivered as scheduled.
If a box is in transit at the time of cancellation, Tokyo Treat will usually not intercept or refund shipped boxes.
Billing and data
Cancelling prevents the next automatic renewal when done before the billing date; you keep access or benefits for the period already paid.
Your account data (order history, email) may be retained by Tokyo Treat according to their policies; log in to review account settings after cancelling.
Will I get a refund?
Tokyo Treat policy
Tokyo Treat states that payments for boxes and services are final and non-refundable once made.
To avoid new charges you must cancel before the renewal date; refunds are not guaranteed under the stated policy.
Exceptions and alternatives
- Some users report Tokyo Treat refuses refunds even for unshipped boxes or unwanted renewals.
- Occasionally customers obtain refunds by filing disputes through PayPal or via their bank/credit-card provider.
- If you believe a charge is incorrect, gather documentation (receipts, screenshots) and contact your payment provider promptly.
Tokyo Treat plans and pricing
Overview of available plans
Tokyo Treat offers monthly and multi-month subscription plans. Prices vary by plan length and include international shipping.
Listed AED prices are estimates converted from USD plus typical shipping; Tokyo Treat does not publish official AED pricing.
Notes on price estimates
Estimates below convert typical USD box prices plus approximate shipping (USD $10 - 12) to AED at ~3.67 AED/USD.
Actual billed amounts may vary depending on payment method, taxes, exchange rates, and promotions.
| Plan | Approx. price (AED per box) | Period | Features |
|---|---|---|---|
| Monthly (no contract) | AED 180 | Monthly | 17 - 20 snacks; includes DHL Express shipping estimate |
| 3-month subscription | AED 168 | Monthly | Discounted rate; includes shipping |
| 6-month subscription | AED 161 | Monthly | Lower per-box price; includes shipping |
| 12-month subscription | AED 157 | Monthly | Lowest per-box price; includes shipping |
Your consumer rights in United Arab Emirates
Legal framework
The UAE does not provide a statutory 14‑day cooling-off right for online subscription services similar to EU law.
Consumer protection rules in the UAE allow businesses to set their own refund and cancellation policies, within general consumer-protection principles.
Practical remedies for UAE residents
- If a merchant refuses a refund, consider disputing the charge via your bank or card issuer (chargeback).
- If you used PayPal, you may file a dispute via PayPal Resolution Center.
- Keep documentation and act quickly: banks and payment providers have time limits for disputes.
Customer experiences
Positive feedback
Many subscribers praise Tokyo Treat for quality, variety, themed curation and informative booklets that make boxes enjoyable.
Positive reviews highlight the cultural value and excitement of new monthly items.
Negative feedback
Other customers report issues with automatic renewals, difficulty obtaining refunds, and slow or unresponsive customer service.
Some users describe challenges cancelling or receiving refunds, with reports of needing to escalate via payment disputes.
Documentation checklist
What to gather before you contact support
- Account email and username used for Tokyo Treat.
- Order numbers, subscription ID, and invoice or receipt screenshots.
- Bank or payment statements showing the charge(s).
How to use the documentation
- Attach screenshots and receipts when contacting Tokyo Treat support or when filing a dispute.
- Record dates and copies of any correspondence with customer service for escalation and chargeback purposes.
Common mistakes
Not cancelling before renewal
Waiting until after the billing date is a frequent mistake; subscriptions must be cancelled before the next renewal to avoid being charged.
Set a calendar reminder a few days before the billing date to verify your subscription status.
Cancelling in the wrong place or losing records
Many users attempt to cancel on the Tokyo Treat site when they purchased via Apple or Google; platform purchases must be cancelled through the platform.
Also, failing to save receipts and screenshots makes disputes harder; always keep records of payments and cancellation confirmations.
Comparative recap
Key differences at a glance
The table below compares cancellation method, refund likelihood and practical notes for each route.
Recommendation
Use the Tokyo Treat account portal for direct cancellations if you subscribed on the website. Use store-platform settings for mobile purchases.
If a refund is required and Tokyo Treat declines, contact your payment provider promptly and present documentation.
| Method | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| Tokyo Treat website | Account → My Subscriptions → Cancel Subscription | Low (policy: payments often final) | Preferred method for site subscriptions; immediate stop of renewals if done before billing date. |
| Apple (iOS) | Manage subscriptions via Apple ID settings | Depends on Apple (Apple handles renewals/refunds) | Must use Apple subscription management; Tokyo Treat cannot cancel App Store subscriptions for you. |
| Google Play (Android) | Play Store → Payments & subscriptions → Subscriptions | Depends on Google Play policies | Cancel through Google Play; refunds handled according to Play Store rules. |
After cancelling
Monitor charges and your account
Check your bank or card statement for any unexpected renewals in the days after cancelling.
Log in to your Tokyo Treat account to confirm the subscription shows as cancelled and save any confirmation messages.
Next steps if you were charged
- Contact Tokyo Treat support via their help site: Tokyo Treat Help Center.
- If the merchant refuses a refund, contact your payment provider or file a dispute (for PayPal use PayPal Resolution Center).
- For Apple/Google purchases, follow the platform-specific refund request procedures linked in this guide.
Address
Company address
TokyoTreat Ltd. Minato-ku Mita 3-2-21-103 Tokyo, Tokyo 108-0073 Japan.
Official website
Visit the official site for account access and support: tokyotreat.com.