Serviço de cancelamento N.º 1 em Brazil
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Lovestrive.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
cancellation Lovestrive: Easy Method
What is Lovestrive
Service overview
Lovestrive is a subscription-based dating platform that helps users explore relationship preferences and connect with potential partners.
The service offers profile creation, matchmaking and interactive questionnaires intended to surface compatibility insights.
Subscription model
Lovestrive operates on a paid subscription model for premium features and enhanced matching functions.
Billing is typically recurring until the subscription is cancelled through the channel used to subscribe.
How to cancel Lovestrive
Cancel via Apple App Store
- Open Settings on your iPhone or iPad.
- Tap your name (Apple ID) → Subscriptions.
- Find the Lovestrive subscription and tap Cancel Subscription.
- If you need a refund, use Apple’s Report a Problem flow through your purchase history.
Cancel via Google Play
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions.
- Select Lovestrive and tap Cancel subscription.
- To request a refund, use Google Play’s Report a problem process after cancellation.
Cancel via web/app or postal mail
- Web/app cancellation is frequently reported as difficult or non-functional; try account settings first.
- If web/app options fail, prepare a written cancellation notice and send by registered postal mail for proof.
- Address for registered mail: LoveStrive, Attn: Customer Service, 1032 E Brandon Blvd, #2825, Brandon FL 33511, United States of America.
What happens when you cancel
Access and renewal
When you cancel, your subscription typically remains active until the end of the current billing period.
After the billing period ends, the subscription will not auto-renew and premium features will cease.
Data and account status
Canceling a subscription usually does not delete your account or personal data automatically.
To remove your account or personal information, contact Lovestrive support directly and request account deletion.
Will I get a refund?
Refund policy - what is known
No clear, published refund policy is available on Lovestrive’s official site as of current information.
Refund outcomes appear to vary and are not guaranteed; platform policies (Apple/Google) often govern purchases made through those stores.
How to request a refund
- If billed via Apple, request a refund through Apple’s Report a Problem system.
- If billed via Google Play, request one through Google Play’s refund process.
- If billed directly, email help@lovestrive.com and include order details, dates, and reason for the refund request.
- Document all correspondence and consider requesting cancellation by registered mail if disputes arise.
Lovestrive plans and pricing
Current pricing
No clearly published or verifiable pricing was found on Lovestrive’s public site at the time of this guide.
For accurate current pricing, contact Lovestrive directly or check the app store listing used to subscribe.
How to learn exact pricing
Check the subscription details in your Apple or Google account for the exact billed price and billing period.
Alternatively, visit the official site below or contact support via the postal address or email provided.
| Plan | Price | Notes |
|---|---|---|
| Standard / Premium | Contact for pricing | Pricing varies by platform and region; check your app store purchase details or contact support. |
Your consumer rights in United Arab Emirates
Applicable protections
UAE consumer protection rules cover fair commercial practices and may apply to digital subscriptions.
Whether a cooling-off right applies depends on the nature of the digital service and any terms published by the seller.
How to escalate within UAE
- Document all evidence (receipts, screenshots, emails, registered mail receipts).
- Contact the service first via email and registered mail, then escalate to platform disputes (Apple/Google) if needed.
- If unresolved, raise a complaint with UAE consumer authorities; general guidance is available from the UAE government portal.
Customer experiences
Positive feedback
Many users praise the platform for thoughtful prompts, helpful self-reflection and useful relationship insights.
Reviewers often note the introspective tests and simplicity of the matching questions as strengths.
Negative feedback
Some users report repetitive questions, mismatched results, or unsatisfactory accuracy in personality alignment.
There are also consumer complaints about difficulty canceling, lack of working contact channels, and continued charges after attempted cancellations.
Documentation checklist
What to include in a cancellation/refund request
- Full name, registered email, and account username (if applicable).
- Date of purchase(s), transaction IDs and billed amounts.
- Clear statement of cancellation and refund request, with reasons.
- Copies/screenshots of subscription status in Apple/Google or the app.
How to keep records
- Send cancellation letters by registered mail and keep the delivery receipt.
- Save all email/thread replies, chatbot transcripts and screenshots.
- Log dates and times of phone calls and the names of any representatives spoken to.
Common mistakes
Typical errors
Assuming web/app cancellation succeeded without confirming the subscription status is a common error.
Not saving proof (screenshots or registered mail receipts) often weakens a consumer’s case in a dispute.
How to avoid them
Always verify the subscription shows as cancelled in your Apple or Google account after completing cancellation steps.
If using registered mail, include identifying account details in the letter and retain the tracking/proof of delivery.
Comparative recap
Summary table
| Method | Ease | Refund options | Proof recommended |
|---|---|---|---|
| Apple App Store | Moderate - managed in Apple ID subscriptions | Apple manages refunds per its policies | Screenshot of subscription page and cancellation confirmation |
| Google Play | Moderate - managed in Play Store subscriptions | Google Play refund process applies | Screenshot of subscription page and cancellation confirmation |
| Web/app | Reported difficult - links and contact may not work | Unclear; refunds limited or inconsistent | All correspondence, screenshots and timestamps |
| Registered postal mail | Slow but documented | No guaranteed refund; useful for proof in disputes | Postal receipts and signed delivery confirmation |
Key takeaways
Platform purchases via Apple/Google are best handled through those platforms for cancellation and refund requests.
If web/app channels fail, registered mail provides documented proof and should be used alongside email and saved records.
After cancelling
What to monitor
Check your bank or card statements for any further charges for at least one billing cycle after cancellation.
Confirm your subscription status in the relevant app store and keep copies of all confirmations.
Helpful links
- Lovestrive official website
- Apple: manage subscriptions
- Google Play: cancel a subscription
- UAE government - consumer protection guidance
Address
Postal address
LoveStrive
Attn: Customer Service
1032 E Brandon Blvd, #2825
Brandon FL 33511
United States of America
Other contact options
Email: help@lovestrive.com (use this for refund or account requests and attach documentation).
Website: https://lovestrive.com/ - check for account support and updates.
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FAQ
Aviso importante sobre os limites do serviço
Num espírito de transparência e prevenção, é essencial relembrar os limites inerentes a qualquer serviço de envio desmaterializado, mesmo quando é datado, rastreado e certificado. As garantias incidem sobre o envio e a prova técnica, mas nunca sobre o comportamento, a diligência ou as decisões do destinatário.
Atenção, Postclic não pode:
- garantir que o destinatário receba, abra ou tome conhecimento do seu correio eletrónico.
- garantir que o destinatário trate, aceite ou execute o seu pedido.
- garantir a exatidão ou a integralidade do conteúdo redigido pelo utilizador.
- garantir a validade de um endereço errado ou não atualizado.
- impedir uma contestação do destinatário sobre o alcance jurídico do correio.