Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mytime Rewards service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mytime Rewards: Easy Method
What is My Time Rewards
Overview
My Time Rewards is a subscription-based transport loyalty programme that offers members exclusive discounts, cashback and rewards when using participating transport services.
The service advertises a 30-day free trial, followed by a paid subscription if not cancelled within the trial period.
Who it suits
The programme is intended for frequent passengers who want cashback and partner discounts on transport bookings.
Availability and pricing for UAE residents were not published in the available sources; the service appears primarily UK-focused.
How to cancel My Time Rewards
Cancel online via website
- Go to the official site: My Time Rewards.
- Log in to your account, open your Profile and use the cancellation option provided there.
Cancel by email, phone or post
- Email a clear cancellation request to customerservice@mytimerewards.co.uk including your account details.
- Call the customer service line: 0800 731 9936 (UK free number). Typical hours: Mon - Fri 8am - 8pm, Sat 9am - 4pm.
- Alternatively send a written cancellation to the service address (see Address section below).
What happens when you cancel
Access and benefits
After cancelling, your membership normally continues for the remainder of any paid period you have already paid for.
Access to member-only discounts and cashback will end at the end of that paid period.
Renewals and data handling
Cancellation stops future subscription renewals and further billing obligations for future periods.
My Time Rewards retains account data in line with its policies; request data deletion by contacting customer service if required.
Will I get a refund?
Trial period and standard policy
There is a 30-day free trial; if you cancel during the trial you should not be charged when the trial ends.
No UAE-specific statutory 14-day refund right was identified in the available information for My Time Rewards.
Exceptions and discretionary refunds
- Refunds after the trial appear discretionary and conditional based on the service policy.
- If you believe you were charged without consent, contact customer service immediately and keep evidence of communications and charges.
My Time Rewards plans and pricing
Pricing overview
No UAE-specific pricing (AED) for My Time Rewards was found in the available sources for 2024/2025.
For exact plans and local pricing, contact My Time Rewards or check the official site.
Contact for details
| Plan | Price (UAE) | Notes |
|---|---|---|
| Subscription | Contact for pricing | 30-day free trial reported; paid pricing not published for UAE. See official site. |
Your consumer rights in United Arab Emirates
Known limitations
No UAE-specific statutory details about cooling-off periods or automatic 14-day refunds for My Time Rewards were located in the available materials.
That means the service’s own terms and trial policy are the primary source of refund and cancellation rules unless local law states otherwise.
Practical steps and local authorities
- If you suspect unauthorised charges, gather receipts, bank statements and correspondence immediately.
- Contact your bank or card provider to dispute unauthorised transactions if necessary and consult your local consumer protection authority for guidance.
Customer experiences
Positive reports
Some users report timely cashback, prompt welcome rewards and good discounts, with generally helpful customer service in positive reviews.
These reviews note cashback levels often higher than similar sites and satisfactory ongoing rewards.
Negative reports
Other users report unexpected recurring charges, difficulty obtaining promised rewards, delays in payouts and repeated ID verification requests.
Several complaints describe unclear consent for recurring billing and challenges when seeking refunds or cancellations.
Documentation checklist
Before you cancel
- Account username or email used to register.
- Payment receipts, trial start date, and billing statements.
- Any screenshots or emails showing welcome rewards, trial terms, or subscription sign-up.
When you submit cancellation
- Use a dated written request (email or post) and save a copy.
- Record the phone call date, time, agent name and reference number if given.
- Request written confirmation of cancellation and expected end date of access.
Common mistakes
Not cancelling during the trial
Many members forget to cancel before the 30-day trial ends and then are charged the subscription fee.
Set a calendar reminder several days before the trial expiry to avoid unexpected billing.
Poor record-keeping
Failing to save confirmation emails or bank statements can make disputes harder to resolve.
Always keep copies of cancellation requests and any replies from customer service as proof of your actions.
Comparative recap
At-a-glance comparison
| Feature | My Time Rewards | Typical alternative transport loyalty programme |
|---|---|---|
| Trial | 30-day free trial reported | Often offers free/limited trial or free basic tier |
| Cancellation channels | Online profile, email, phone, post | Online and email common; phone support varies |
| Refund clarity | No clear UAE statutory refund; refunds discretionary | Varies; some programmes provide clear cooling-off rights |
After cancelling
Confirm and monitor
- Ask for written confirmation and the date your paid access will end.
- Monitor your bank/card statement for any further charges for at least one billing cycle.
Useful links and next steps
- Official site: My Time Rewards
- Customer service email: customerservice@mytimerewards.co.uk (use for written cancellation requests).
Address
Postal address
My Time Rewards, PO Box 5305, Lancing, BN11 9WD.
Use this address if you prefer to send a signed written cancellation by post.
Head office (reported)
My Time Rewards, Sentinel House, Portsmouth (as listed in some service notices).
Confirm the correct postal destination with customer service before sending documents if unsure.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.