Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Zipcar service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Zipcar: Easy Method
What is Zipcar
Service overview
Zipcar is a membership-based car-sharing service that lets members rent vehicles by the hour or by the day. It is designed for short-term, on-demand access to cars without ownership responsibilities.
Presence in United Arab Emirates
Zipcar does not appear to operate with UAE-specific pricing or full local services publicly listed. Use the global site and Help Center for official policy details that apply to memberships and bookings.
How to cancel Zipcar
Cancel a booking (step-by-step)
- Open the Zipcar app or website and go to your bookings.
- Select the reservation you want to cancel and choose "Cancel" or "Modify".
- Confirm the cancellation and check the confirmation email or in-app notification for the outcome.
Cancel membership (step-by-step)
- Sign in to Zipcar on the website or mobile app.
- Go to My Account → Cancel Membership and follow the prompts.
- Alternatively, submit a Help Center request for documentation and tracking if you prefer support assistance.
What happens when you cancel
Access and membership end
When you cancel membership via My Account, your membership remains active until the end of the current billing cycle.
You may be able to pause membership for up to three months instead of cancelling, depending on your account options.
Data, billing and renewals
Automatic renewals stop after the billing cycle in which you cancel; you will not be billed for subsequent cycles unless you re-activate membership.
Zipcar may retain account records and transaction history in line with its policies; request specific data-handling details via the Help Center if required.
Will I get a refund?
Booking cancellation refunds
- Bookings under 8 hours: free cancellation or modification up to 3 hours before the start; cancellations less than 3 hours before the start are charged the full reservation amount.
- Bookings of 8 hours or more: free cancellation or modification up to 24 hours before the start; otherwise the full reservation amount applies, capped at one daily rate.
- Modifications made within the allowable windows typically result in refunds; modifications or cancellations outside those windows are usually not eligible for refund.
Membership, fees and exceptions
- Application, verification, and membership fees are non-refundable unless canceled within 30 days of approval under specific conditions.
- Unused time on an active trip is non-refundable.
- If Zipcar terminates your membership with at least 30 days' notice, a prorated refund of annual membership may apply.
For official fee and refund details see the Zipcar fees and membership pages.
Zipcar plans and pricing
Pricing availability
No AED-based or UAE-specific pricing is publicly available for Zipcar. Confirm local availability directly with Zipcar before relying on pricing assumptions.
Contact for pricing
| Plan or Fee | Details |
|---|---|
| Membership & Hourly/Daily Rates | Contact for pricing - no UAE pricing published on the official site |
| Application / Verification Fees | Contact for pricing - refer to official fees page for current details |
Your consumer rights in United Arab Emirates
Cooling-off and refund rights
There is no UAE-specific 14-day cooling-off or refund right stated in Zipcar's publicly available terms.
Refunds and cancellations are governed primarily by Zipcar’s terms and the notice periods they specify, rather than an explicit UAE cooling-off rule in the published policies.
Fee disclosure and complaints
- Recurring complaints about unexpected or undisclosed fees suggest you should request clear fee breakdowns before joining.
- If you believe charges are unfair or undisclosed, keep records and contact Zipcar support first, then consider UAE consumer protection authorities if unresolved.
Customer experiences
Common issues reported
- Complaints about unexpected or hidden fees, especially application charges and billing after cancellation or non-approval.
- Reports of difficult or slow customer service and challenges reaching helpful support.
- Technical problems such as app glitches, account cancellation without clear reason, and difficulty pausing recurring charges.
Balanced perspective
While many reviews highlight problems, some members value the convenience of hourly car access and the flexibility compared with owning a car.
Assess risk by documenting interactions, confirming fees up front, and using Help Center tickets for trackable communications.
Documentation checklist
Before you cancel a booking
- Booking reference number and reservation details (date/time, vehicle).
- Screenshots of the booking screen and any cancellation confirmation messages.
Before you cancel membership
- Membership ID, account email, and last four digits of payment card.
- Copies of support tickets, confirmation emails, and billing statements showing charges you dispute.
Common mistakes
Timing errors
Cancelling too close to the reservation start is a frequent mistake that leads to full charges.
Always check the 3-hour (under 8 hours) or 24-hour (8+ hours) windows before cancelling.
Expecting unavailable refunds
Assuming unused time will be refunded is unsafe; Zipcar’s policy states unused trip time is non-refundable.
Also, do not expect a 14-day cooling-off refund unless explicitly offered in writing by Zipcar.
Comparative recap
How Zipcar stacks up (summary)
Quick comparison table
| Feature | Zipcar (UAE-status) | Typical car-share (general) |
|---|---|---|
| Local availability | No published UAE pricing or clear local rollout | Some services operate regionally with clear local pricing |
| Cancellation window (short trips) | Free up to 3 hours before; otherwise full charge | Varies; some providers offer shorter penalties or credits |
| Cancellation window (long trips) | Free up to 24 hours before; otherwise full charge (capped at one daily rate) | Varies; many require 24+ hours for full refund |
| Refund of unused time | Not refundable | Some providers offer prorated refunds or credits |
| Fee transparency | Recurring complaints about unexpected fees; verify before joining | Varies widely; best providers show full fee breakdown up front |
After cancelling
What to expect immediately
After cancelling a booking or membership you should receive an email or in-app confirmation. Keep this for your records.
If cancellation falls inside a penalty window, check the confirmation for any charges applied.
Where to get help and official resources
- Zipcar - Fees & Charges
- Zipcar Support - Cancellation & Shorten Booking Fees
- Zipcar Support - How to Cancel My Membership
- Zipcar - Membership Contract
Address
Corporate address
Zipcar, Inc.
35 Thomson Pl, Boston, Massachusetts 02210, United States
Support recommendation
Use the Help Center or My Account cancellation flow for the most reliable, trackable result when requesting cancellations or refunds.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.