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Hoichoi

Cancel HOICHOI online

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United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Hoichoi Autopay | Postclic
Hoichoi
18th Floor Acropolis, Rajdanga Main Road
700107 Kolkata India
support@hoichoi.tv
Subject: Cancellation of Hoichoi contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Hoichoi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Hoichoi
18th Floor Acropolis, Rajdanga Main Road
700107 Kolkata , India
support@hoichoi.tv
REF/2025GRHS4

cancellation Hoichoi: Easy Method

What is Hoichoi

Service overview

Hoichoi is a subscription streaming service focused on Bengali language content, offering movies, web series and original productions. It targets global Bengali audiences with a mix of classic titles and new releases.

Availability in the UAE

Hoichoi is available in the United Arab Emirates through its website and mobile apps on Android and iOS. Subscriptions may be managed directly or through the respective app stores depending on how you subscribed.

How to cancel Hoichoi

Cancel via Hoichoi website (direct/web)

  • Write an email to support@hoichoi.tv requesting cancellation and include your account details and reason for cancelling.
  • Your subscription remains active until the end of the current billing period; cancellation via email does not automatically refund any payments.

Cancel via Google Play (Android)

  • Open the Google Play Store app on your Android device.
  • Tap your profile → Payments & subscriptions → Subscriptions → select Hoichoi → Cancel subscription.
  • Turning off auto‑renewal stops future charges; you keep access until the period end and no refund is issued.

Cancel via App Store (iOS)

  • On iPhone/iPad open Settings → tap your name (Apple ID) → Subscriptions → select Hoichoi → Cancel subscription.
  • Cancellation prevents renewals but does not automatically generate refunds; service continues until the billing period expires.

What happens when you cancel

Access and billing

After cancellation, you retain access to Hoichoi content until the end of your current paid billing cycle. The subscription will not auto‑renew after that date.

Account data and library

Your account, watch history and preferences typically remain on Hoichoi unless you request account deletion. Downloads and offline content will stop working once the subscription expires.

Will I get a refund?

Hoichoi refund policy

Hoichoi states that subscriptions are non‑refundable. Cancellation does not trigger a refund and unused portions are generally not reimbursed.

Possible exceptions and practical notes

  • If a purchase error or double charge occurs, contact Hoichoi support with transaction evidence to request an investigation.
  • Where the service is demonstrably defective (unplayable content, major outages), UAE consumer law may provide remedies; see the consumer rights section below.

Hoichoi plans and pricing

Pricing availability

No publicly verified Hoichoi subscription prices for AED (UAE) for 2024/2025 were found in the available data.

How to get current prices

Check the Hoichoi app on your device or the app store entry during signup for live pricing in AED, or contact Hoichoi support for confirmation.

Plan Price (AED)
Contact for pricing Contact for pricing

Your consumer rights in United Arab Emirates

Relevant UAE law

Under UAE Federal Law No. 15 of 2020 on Consumer Protection, consumers have rights related to defective or mis‑described goods and services. Remedies can include cancellation and refunds for defective digital services within a reasonable time.

How this applies to Hoichoi

  • Hoichoi’s stated no‑refund policy may not override statutory rights if the service is defective or materially misrepresented.
  • For lawful, functioning digital subscriptions, a statutory cooling‑off right for digital content may not automatically apply; check specifics with UAE authorities if in doubt.

Customer experiences

Positive highlights

Users praise Hoichoi for a rich catalogue of Bengali films, original series, and generally good streaming quality in some regions. Easy casting to TVs is appreciated by many viewers.

Common complaints

Frequent issues reported include connection errors, poor smart TV app stability, difficulty managing subscriptions in‑app, and limited direct customer support channels.

Documentation checklist

What to include when contacting support

  • Your Hoichoi account email or username used for the subscription.
  • Transaction details: payment date, amount, and payment method or receipt.
  • Clear request statement: “Please cancel my subscription” and preferred outcome (cancellation only, or dispute/refund request).

Additional evidence for refund claims

  • Screenshots or recordings showing service defects, error messages, or failed streams.
  • Any correspondence with Hoichoi support and timestamps.

Common mistakes

Assuming email cancellation is instant

Many users expect immediate account deactivation after emailing support. In practice, cancellation is processed but access remains until the billing period ends; refunds are not automatic.

Not checking how you subscribed

If you subscribed via Google Play or the App Store, cancelling on Hoichoi’s website will not stop automatic renewals from the store. Always cancel through the store used for payment.

Missing transaction evidence

When requesting refunds or disputing charges, failing to provide receipts or transaction IDs delays resolution. Keep payment confirmations until the issue is closed.

Comparative recap

At-a-glance comparison

Platform How to cancel Refund Access after cancel
Hoichoi Website (Direct/Web) Email support@hoichoi.tv with cancellation request No refunds (per Hoichoi policy) Access remains until billing period end
Google Play (Android) Play Store → Profile → Payments & subscriptions → Subscriptions → Hoichoi → Cancel No refunds; turning off auto‑renewal prevents future charges Access remains until billing period end
App Store (iOS) Settings → Apple ID → Subscriptions → Hoichoi → Cancel No refunds; same conditions as other platforms Access remains until billing period end

After cancelling

Follow-up steps

Save a copy of your cancellation email or confirmation from the app store and monitor your bank/card statements for unexpected renewals. Keep service access until the billing expiry date.

Helpful official links

Address

Hoichoi corporate address

18th Floor Acropolis, Rajdanga Main Road, Kolkata - 700107

Support contact

Email: support@hoichoi.tv

FAQ

To cancel your Hoichoi subscription via the website, email support@hoichoi.tv with your cancellation request, including your account details and reason for cancelling. Remember to keep proof of your cancellation request.

Yes, you can cancel your Hoichoi subscription through the Google Play Store by going to your profile, selecting Payments & subscriptions, and then Subscriptions. After cancellation, you will retain access until the end of your billing period.

No, Hoichoi's refund policy states that subscriptions are non-refundable, and cancellation does not trigger a refund. You will keep access until the end of your current billing cycle.

Your account data, including watch history and preferences, will remain intact unless you request account deletion. However, offline content will stop working once your subscription expires.

Yes, you should email support@hoichoi.tv to request the cancellation of your subscription. Ensure you include your account details and reason for cancelling.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.