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Cancellation service #1 in UAE
Tapmad is a subscription-based streaming service that offers movies, TV shows and live channels. It is a platform users subscribe to for on-demand and live video content.
Tapmad is based in Pakistan but is accessible internationally through its website and mobile apps. Policies published on its site govern subscriptions purchased directly on tapmad.com.
Tapmad’s published terms say cancellation takes immediate effect and stops future billing. In practice, access after cancelling may depend on where you purchased the subscription.
For subscriptions purchased via the App Store or Google Play, access and timing can follow Apple’s or Google’s rules rather than Tapmad’s site terms.
Cancellation stops recurring charges going forward, but Tapmad’s policy states there is no refund for unused days in the current billing period.
Your account data and profile typically remain unless you delete the account; check Tapmad’s account settings or contact support for data removal options.
Tapmad states there are no refunds for the remainder of your billing period if you cancel mid-cycle. There is no mention of a 14‑day cooling‑off right in their published terms.
No official Tapmad pricing in AED for UAE was found in the available documentation.
For accurate UAE pricing, contact Tapmad directly or check your local app store listing for regional prices.
| Plan | Price (AED) | Notes |
|---|---|---|
| Available plans | Contact for pricing | Pricing for UAE is not published on Tapmad’s official pages; check tapmad.com or your app store. |
Tapmad’s publicly posted terms do not provide a statutory 14‑day cooling‑off or automatic refund right for cancellations.
When buying directly from tapmad.com, the service terms control refunds and cancellations as published on their site.
Public review platforms show recurring patterns of negative feedback describing billing and cancellation problems, poor customer support, and streaming issues.
There are few clear positive reviews for UAE or globally in the sources referenced.
Removing the app from a device but not cancelling the subscription in the account or app store is a frequent mistake.
Assuming a refund will be automatic when cancelling mid‑cycle is another common misunderstanding.
Always cancel subscriptions through the account or the app store that billed you, and keep a screenshot or confirmation email.
Monitor your bank or card statements for at least one billing cycle after cancellation to confirm charges have stopped.
| Feature | Tapmad (web/mobile) | Tapmad via App Store / Google Play |
|---|---|---|
| Cancellation method | Cancel in Account → Billing Information → Edit subscription → Cancel on tapmad.com. | Cancel through Apple ID or Google Play Subscriptions settings. |
| Refund for remainder of billing period | No refund for unused days (Tapmad policy). | Refunds handled by Apple/Google per their policies; contact store for requests. |
| Support & dispute | Contact Tapmad support; refunds discretionary per terms. | Use Apple/Google support for billing disputes if store handled the payment. |
| Pricing transparency | No UAE AED pricing published on Tapmad’s official pages. | Store listing may display regional price in AED. |
1st, 2nd, 3rd Floor, Plot # 1‑C, 1st Zamzama Commercial Lane, E‑Street DHA, Karachi, 75600, Pakistan.
For official policy questions and billing queries, use Tapmad’s website and the legal pages linked above.
Keep all transaction evidence and correspondence when contacting Tapmad support or your payment provider.
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Written by Salem Al Awar
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.