Cancel Con Edison
Recipient
Sender
Cancel
When do you want to cancel?

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United Arab Emirates

Cancellation service #1 in United Arab Emirates

Termination letter drafted by a specialized lawyer
Expéditeur
Con Edison
Cooper Station P.O. Box 138
10276-0138 New York United States
customerservice@coned.com
Subject: Cancellation of Con Edison contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Con Edison service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Con Edison
Cooper Station P.O. Box 138
10276-0138 New York , United States
customerservice@coned.com
REF/2025GRHS4

cancellation Con Edison: Easy Method

What is Con Edison

Overview

Con Edison (Consolidated Edison, Inc.) is a regulated utility company that provides electricity and natural gas service primarily to New York City and Westchester County.

The company operates, maintains and bills for energy delivery; it is not a UAE utility but may be relevant to UAE residents who hold or manage accounts in the United States.

Services provided

Con Edison supplies residential and commercial electricity and natural gas, account management, meter reading, outage response and customer billing services.

Services include online account access, automated billing options, and customer support via phone, email and mail.

How to cancel Con Edison

Before you start

Gather account details such as your Con Edison account number, service address, meter number and planned move-out date.

Confirm whether you are the account holder or authorized to request service termination on behalf of the account.

Cancellation methods

  • By phone: Call Con Edison customer service at 1-800-752-6633 and request a service stop or transfer; have account number and move-out date ready.
  • By email: Send a cancellation request to customerservice@coned.com with account information, final read date and forwarding address.
  • By mail: Send a written request to Cooper Station P.O. Box 138 New York, NY 10276-0138 with account details and signature.
  • Online: Sign in to your Con Edison online account at https://www.coned.com/en/ to request service stop electronically where available.
  • Finalize: Request a final meter reading or provide a photo of the meter, confirm final billing preferences, and provide a forwarding address for the final bill and any refund.

What happens when you cancel

Service termination process

When you cancel, Con Edison schedules a final meter reading and issues a final bill that reflects usage up to the termination date.

Service typically stops on the requested date; reconnection later requires a new application and may require a deposit.

Account access and records

After cancellation you may retain online access for a limited period to view historical bills and payment records.

Con Edison retains account records per its policies and regulatory requirements; request copies if needed for tax or audit purposes.

Will I get a refund?

Refund policy

Refunds are possible if your account has a credit balance after the final bill is paid and all charges are reconciled.

Deposit returns, if any, are typically issued after final billing and once outstanding charges are cleared; timing depends on account status and processing times.

Exceptions and delays

  • Outstanding balances, unpaid fees or unresolved charges can reduce or eliminate refunds.
  • Refunds to international customers may take longer and could require a US bank or valid payment routing information.
  • If you expect a deposit return, keep proof of identity and forwarding bank or mailing details to speed processing.

Con Edison plans and pricing

Pricing summary

Con Edison rates vary by service type, customer class (residential, commercial) and regulatory tariffs set by state authorities.

Specific rates and charges change periodically and depend on usage, delivery charges and taxes.

How to get current rates

For the most accurate and up-to-date pricing, consult Con Edison’s official site or contact customer service directly.

Because pricing is regulated and tiered, contact Con Edison with your account details for an exact estimate.

Service Description Price
Electricity (Residential) Delivery and supply charges for homes in Con Edison service area Contact for pricing
Natural Gas (Residential) Delivery and supply charges for residential gas customers Contact for pricing
Commercial Services Rates and tariffs for business customers vary by class and usage Contact for pricing

Your consumer rights in United Arab Emirates

General UAE consumer protections

UAE consumers have rights to clear information, fair billing and dispute resolution under UAE consumer protection laws and the Ministry of Economy.

If you are a UAE resident dealing with an overseas supplier, you still have protections for contracts entered into or enforced in the UAE where applicable.

How these rights apply to Con Edison accounts

If you hold a Con Edison account while living in the UAE, you can use UAE consumer tools for payment disputes, bank chargebacks and fraud investigations.

For cross-border contractual issues, you may need to coordinate with Con Edison directly and seek assistance from UAE consumer authorities or legal counsel.

Customer experiences

Common positive feedback

Customers often note reliable energy delivery and comprehensive outage information in Con Edison’s service area.

Some users find the online account tools and outage maps helpful for managing service remotely.

Common complaints

Frequent complaints include complex billing statements, confusion over tariff components, and wait times for customer service.

International customers sometimes report delays in refunds or complications with forwarding final bills outside the US.

Documentation checklist

Essential items to provide

  • Con Edison account number and service address.
  • Final move-out date and time for meter reading.
  • Forwarding mailing address and contact phone number.

Supporting documents

  • Photo of final meter reading (if requested) and meter number.
  • Proof of identity or authorization if you are acting for another account holder.
  • Bank details or preferred method for any refund (if applicable).

Common mistakes

Failure to schedule final read

Not arranging a final meter reading can lead to estimated final bills and disputes about actual usage.

Always confirm a final read date or submit a meter photo to avoid estimation errors.

Not providing forwarding information

If you don’t supply a forwarding address or payment details, refunds and final bills can be delayed or returned.

Also, assuming the landlord or new occupant will cancel or transfer service can create unpaid-balance liabilities for you as the account holder.

Comparative recap

Overview comparison

The table below summarizes how Con Edison compares to typical UAE utilities in key areas relevant to cancellation and account management.

Quick takeaways

Use the comparison to identify differences in service area, currency, regulation and customer support when cancelling from abroad.

Feature Con Edison Typical UAE Utility (e.g., DEWA/ADDC/SEWA)
Service area New York City and Westchester County (USA) Local emirate coverage (Dubai, Abu Dhabi, Sharjah, etc.)
Billing currency US Dollars (USD) UAE Dirham (AED)
Regulatory body New York State Public Service Commission and local regulators Local emirate regulators and UAE federal authorities
Support channels Phone, email, mail, online account Phone, SMS, mobile apps, online portals and in-person service centers
Cross-border considerations May require US banking info for refunds; longer processing for international requests Domestic accounts are handled locally with faster in-country resolution

After cancelling

Closeout steps

Keep copies of the final bill, confirmation of service termination and any refund or deposit correspondence for your records.

Check your credit card or bank statement to confirm refunds or final charges have been processed.

Helpful links

Official Con Edison website: https://www.coned.com/en/

UAE Ministry of Economy (consumer protection information): https://www.economy.gov.ae/

Address

Mailing address

Cooper Station P.O. Box 138 New York, NY 10276-0138

Use this address for written cancellation requests or legal correspondence where required.

Contact details

Phone (US): 1-800-752-6633

Email: customerservice@coned.com

FAQ

To cancel your Con Edison service, gather your account number, service address, meter number, and planned move-out date. You can submit your cancellation request via email or registered mail.

When canceling your Con Edison service, you can request a final meter reading by calling customer service at 1-800-752-6633 or by including it in your written cancellation request sent via registered mail.

Refunds may be issued if your account has a credit balance after the final bill is paid. Ensure to provide a forwarding address for any potential refunds in your cancellation request sent via email or registered mail.

If you have outstanding balances or unpaid fees, these may reduce or eliminate any potential refunds. It's important to settle all charges before cancellation, which you can confirm in your final bill.

Yes, you can cancel your Con Edison service online by signing into your account on their website. However, ensure to follow up with a written request via email or registered mail to confirm the cancellation.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.