Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Green Mountain Energy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Green Mountain Energy: Simple Process
What is Green Mountain Energy
Overview
Green Mountain Energy is a U.S.-based retail electricity provider that offers renewable energy products and subscriptions focused on wind and solar generation.
The company markets clean-energy plans to residential and business customers and supplies renewable energy certificates or blocks tied to customers' electricity use.
Where it operates
Green Mountain Energy primarily operates in the United States and references U.S. utility and Public Utility Commission rules in its policies.
There is no evidence that Green Mountain Energy publishes pricing or operates retail services in the United Arab Emirates.
How to cancel Green Mountain Energy
Primary cancellation methods
- Call Green Mountain Energy customer service or send an email to request cancellation; calling is preferred to start the process immediately.
- Cancellation via the App Store or Google Play is not supported; app-based cancellation methods are not indicated in official guidance. Official cancel page
Step-by-step guide
- Gather account details: full name on the account, service address, account number, and the phone number or email on file.
- Call customer service to speak with a representative and request immediate cancellation; follow any instructions given to confirm identity.
- If you prefer email, send your cancellation request with the required account details and keep a copy of the sent message and any reply.
- Ask for written confirmation of the cancellation date, final billing details, and any applicable fees or next steps.
What happens when you cancel
Service access and timing
After a cancellation request, your service may continue until the end of the current billing period or until the next meter read, depending on your contract and local utility procedures.
Cancellation initiation by phone is typically immediate, but final disconnection timing is governed by the utility and the supplier's contract terms.
Data and renewal implications
Green Mountain Energy follows renewal notification practices referenced in its terms; cancellation close to renewal windows may trigger fees.
Check your account confirmation for details about final meter reads, billing cycles, and whether renewable energy attributes continue until a specific date.
Will I get a refund?
General policy summary
Publicly available U.S. terms do not describe a clear 14-day right of refund; refund specifics are not detailed in help-center pages and terms.
Exceptions and fees
- Renewal notifications note that cancellation fees may apply up until 14 days prior to the first meter read after contract expiration. Renewal notifications
- Ask for an itemised final bill and dispute any unexpected charges with customer service if you believe they are incorrect.
Green Mountain Energy plans and pricing
Pricing availability
Green Mountain Energy does not appear to publish pricing for the United Arab Emirates.
No AED-denominated plans or UAE-specific tariffs are available from official sources.
Contact for current pricing
| Plan / Region | Price | Notes |
|---|---|---|
| United Arab Emirates | Contact for pricing | Green Mountain Energy does not publish UAE pricing; contact the company for availability. |
Your consumer rights in United Arab Emirates
Local applicability
No UAE-specific consumer-rights information was found related to Green Mountain Energy in public sources.
If you are located in the UAE, confirm whether Green Mountain Energy provides service locally before assuming UAE consumer protections apply.
Practical guidance for UAE residents
- If a foreign supplier claims to serve you in the UAE, request a written contract and proof of local operation or licensing.
- For disputes with companies operating in or soliciting UAE consumers, consider contacting local consumer protection authorities or legal counsel for jurisdiction and enforcement options.
Customer experiences
Summary of positive feedback
Searches of major review platforms show few or no positive user reviews for Green Mountain Energy in public datasets used.
There is limited evidence of consistently favorable customer reports in these sources.
Summary of negative feedback
- Multiple U.S.-based reviewers report difficulty cancelling service and being charged after cancellation requests. (See aggregated reviews.)
- Trustpilot and BBB entries include complaints about sales practices, cancellation difficulty, and billing disputes.
Documentation checklist
Information to prepare before cancelling
- Account number and full name as shown on the account.
- Service address and associated utility account details.
- Contact phone number and email address on file.
What to keep after cancellation
- Written confirmation of cancellation (email or letter) that includes cancellation date and final billing details.
- Copies of final bills, receipts, and any communications about disputes or refunds.
Common mistakes
Assuming app-store cancellation works
Some customers expect they can cancel via App Store or Google Play. Official guidance indicates app-based cancellation is not supported.
Always confirm cancellation method with the supplier rather than relying on third-party app storefronts.
Not securing written confirmation
Another common error is failing to obtain written confirmation of the cancellation date and final charges.
Without documentation, disputes over timing and fees are harder to resolve with the supplier or regulators.
Comparative recap
Quick comparison
| Feature | Green Mountain Energy (as documented) | Typical UAE electricity supplier (general) |
|---|---|---|
| Cancellation method | Call or email required; app-store cancellation not supported. | Local suppliers typically provide local contact numbers, online portals, and in-person centers. |
| Refund policy | No clear 14-day refund right; fees may apply near renewal or meter-read deadlines. | Refunds and billing adjustments handled under local regulator and supplier terms; procedures vary by emirate. |
| UAE pricing | No AED pricing published; contact company for availability. | Suppliers publish tariffs or regulatory rates for local customers in AED. |
After cancelling
Confirm final steps
Expect a final bill that reflects usage up to the meter read date; verify the amounts and request an explanation for any unexpected charges.
Helpful official links
- Green Mountain Energy - Cancel service (official)
- Green Mountain Energy - Renewal notifications (official)
Address
Corporate mailing
Green Mountain Energy Company Dept. 1233 PO Box 121233 Dallas TX 75312-1233
Contact reminders
If you are outside the U.S., confirm whether Green Mountain Energy offers service in your country before initiating account actions.
Keep records of all communications and request written confirmations for cancellations, final billing, and any refunds or credits.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.