Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mycommerce service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Mycommerce: Easy Method
What is Mycommerce
Overview
Mycommerce is a subscription-based platform that handles digital product distribution, order processing, and subscription management for software vendors and merchants.
How it is commonly used
Businesses use Mycommerce to sell and manage recurring digital sales, while end customers interact with it mainly to purchase and manage subscriptions.
Official resources
Official information and self‑service options are provided on the Mycommerce Help Center: Mycommerce Help Center.
How to cancel Mycommerce
Primary cancellation method
According to Mycommerce’s Help Center, cancellations must be requested via a cancellation form in the Help Center at least 30 days before the contract end date.
Step-by-step cancellation steps
- Locate your subscription contract end date and note the deadline (cancellation request must be made ≥30 days before contract end).
- Open the Mycommerce Help Center: Mycommerce Help Center.
- Find and complete the cancellation form provided in the Help Center (web form submission is the official method).
- Submit the form and retain any confirmation message or reference number you receive.
- If you do not receive confirmation, follow up through the Help Center channels until you have a record of the request.
Other contact options (supplementary)
The Help Center is the confirmed cancellation channel. Some vendors and users may also use vendor support contacts or recorded order emails to request assistance.
What happens when you cancel
Access and service continuation
Cancellations submitted as required take effect at the end of the current contract period; service typically continues until that date.
Automatic renewal and billing
Submitting a valid cancellation request prevents automatic renewal after the contract end. Charges should stop once the current term ends, provided cancellation was timely.
Data and account handling
Your account and access to digital goods usually remain active until the termination date. Retain downloads, licenses, or receipts before access ends.
Will I get a refund?
Official refund position
Mycommerce’s publicly available Help Center and terms do not specify a refund policy or cooling-off rights for UAE customers or other jurisdictions.
Possible exceptions and next steps
- If you believe you are entitled to a refund, submit a support request via the Help Center and keep all order documentation.
- If the merchant or payment processor processed the sale, you may also contact the merchant for a refund request and follow up in writing.
If refund is required under law
Statutory consumer rights in the UAE may provide withdrawal or refund rights for certain purchases; Mycommerce’s policies do not explicitly reference these rights.
Mycommerce plans and pricing
Available pricing information
No published UAE-specific prices were found on Mycommerce’s website. Public pricing is typically shown in CHF or USD and not region-specific.
How to get exact pricing
Contact Mycommerce or your vendor for quotes and region-specific pricing, or check the Help Center or your seller’s checkout page for the currency used at purchase.
| Plan | Price (AED) | Notes |
|---|---|---|
| Standard | Contact for pricing | Mycommerce lists pricing in CHF or USD; no UAE/AED rates published. |
| Professional | Contact for pricing | Contact Mycommerce or your vendor for region-specific pricing. |
| Enterprise | Contact for pricing | Custom pricing available via direct enquiry. |
Your consumer rights in United Arab Emirates
General UAE consumer protections
UAE consumer-protection laws generally provide rights such as a 14-day withdrawal period for many goods and services and requirements for refunds within a defined timeframe.
How this applies to Mycommerce purchases
Mycommerce’s public terms do not expressly acknowledge UAE statutory rights; however, statutory protection may still apply to UAE consumers.
Where to get official help
For problems with refunds or cancellations you cannot resolve, contact the UAE consumer authority: Federal Competition & Consumer Protection Authority.
Customer experiences
Reported positive experiences
Some customers report routine, problem-free purchases and standard subscription management through vendor portals and Help Center forms.
Reported negative experiences
- Complaints on public review sites include difficulty cancelling, recurring charges despite requests, and refund issues.
- Some software vendors have reported operational issues with payment remittances affecting fulfillment since mid‑2024.
Key takeaways from reviews
Keep detailed records of orders, cancellations, and confirmations. Escalate with vendor support and your card issuer or local consumer authority if charges continue after timely cancellation.
Documentation checklist
Essential items to gather
- Order confirmation or receipt showing subscription start and billing details.
- Contract or subscription term showing contract end date and renewal terms.
- Copies/screenshots of the submitted Help Center cancellation form and any confirmation messages.
- Correspondence with the vendor or Mycommerce support (emails, ticket IDs).
Useful extras
- Bank/card statements showing disputed charges.
- Proof of attempts to cancel if Help Center confirmations are not received.
Common mistakes
Missing the cancellation window
One frequent error is failing to submit the cancellation request at least 30 days before the contract end date, which results in automatic renewal.
Not keeping confirmation evidence
Users sometimes do not retain confirmation copies of cancellation requests. This makes disputes harder to resolve if charges continue.
Assuming app-store cancellation applies
Do not assume an App Store or Google Play cancellation will terminate Mycommerce-managed subscriptions unless the merchant confirms it.
Comparative recap
How Mycommerce compares
The table below summarizes typical differences between Mycommerce and a generic subscription management alternative.
| Feature | Mycommerce | Typical alternative (other gateway/platform) |
|---|---|---|
| Cancellation method | Web-based cancellation form via Help Center; must be submitted ≥30 days before contract end | Some platforms allow immediate in‑app cancellation or account dashboard cancellation |
| Refund policy transparency | No explicit refund policy published on Help Center | Many competitors publish clear refund / cooling-off terms |
| Regional pricing | Pricing shown in CHF or USD; no UAE/AED list prices found | Alternatives often display localized currency pricing |
After cancelling
What to monitor
Keep an eye on your account and your payment method for any charges after the stated contract termination date.
Steps if issues persist
- Contact Mycommerce via the Help Center and provide cancellation confirmation and order details.
- If unsuccessful, contact the merchant or software vendor that sold the subscription.
- Escalate to your bank or card issuer to dispute unauthorized recurring charges, and file a complaint with the UAE consumer authority if required.
Helpful official links
Address
Corporate address
10380 Bren Road West, Hopkins, MN 55343, USA.
Support contact (additional)
For cancellation the official Help Center form is the primary channel. You may also attempt vendor or support contacts listed on your purchase confirmation.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.