Cancel Pg&E
Recipient
Sender
Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

Termination letter drafted by a specialized lawyer
Expéditeur
Pg&E
77 Beale Street
94105 San Francisco USA
ADASupport@pge.com
Subject: Cancellation of Pg&E contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pg&E service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pg&E
77 Beale Street
94105 San Francisco , USA
ADASupport@pge.com
REF/2025GRHS4

cancellation Pg&E: Step-by-Step Guide

What is PG&E

Overview

PG&E (Pacific Gas and Electric Company) is a large utility company that supplies electricity and natural gas to customers in Northern and Central California, USA.

Scope

PG&E operates under California utility regulations and serves residential and business customers within its California service territory.

How to cancel PG&E

Online cancellation (preferred)

  • Log into your PG&E online account at pge.com.
  • Go to "Start, stop or transfer service" and follow the prompts to stop service for a specific address.
  • Provide final meter read date, forwarding address for the final bill, and any required contact details.

Phone cancellation and notes

  • Call PG&E customer service for residential customers at 1‑877‑660‑6789 to request service cancellation if you prefer speaking to an agent.
  • PG&E does not offer subscription cancellation via the App Store or Google Play; app‑store style cancellation procedures are not applicable.

What happens when you cancel

Service access and final meter read

Service will be scheduled to stop on the date you request, and a final meter read is used to calculate your final bill.

Keep records of the final meter reading and confirmation details to avoid billing disputes.

Account status and data

After cancellation your account will be closed following final payment, but PG&E retains billing records as required by regulations.

If you reopen service at the same address, new account setup may be required and deposits or credit checks could apply.

Will I get a refund?

General refund policy

PG&E does not advertise a general 14‑day statutory refund right; refunds are not routinely issued simply upon service cancellation.

Exceptions and service guarantees

  • Refunds or bill credits may be issued under specific California Public Utilities Commission service guarantees (for example, missed appointments or billing errors).
  • If you believe you are owed a credit, contact PG&E customer service to request investigation and documentation of any adjustments.

PG&E plans and pricing

Availability

PG&E operates only in California, USA, and does not offer service plans or pricing in the United Arab Emirates (AED).

Because PG&E has no UAE pricing, local rates and currency information are not available.

Contact for pricing

Plan / Region Pricing (AED)
PG&E (California, USA) Not available in UAE - contact PG&E for USD pricing in California via PG&E service requests.

Your consumer rights in United Arab Emirates

General UAE consumer protection

The UAE has consumer protection laws and government services designed to assist consumers with disputes involving goods and services purchased in the UAE.

Those protections typically apply to businesses operating or selling within the UAE jurisdiction.

Relevance to PG&E customers in UAE

PG&E is a U.S. utility; contracts for PG&E service are governed by U.S. (California) rules and PG&E terms, not UAE consumer law.

If you are in the UAE and have a cross‑border issue related to PG&E, you may still seek guidance from UAE consumer authorities, but enforcement against a foreign utility can be limited.

Customer experiences

Common positive notes

Many customers find online account management and the start/stop tools convenient when they work as expected.

PG&E offers customer support channels and service guarantees that can result in credits for some service failures.

Common negative reports

  • Users have reported billing errors and lengthy resolution times in some cases.
  • Reports exist of final‑bill disputes, account collection actions, and website or login issues causing customer frustration.

Documentation checklist

What to prepare before cancelling

  • PG&E account number and customer name.
  • Service address and requested stop date.
  • Final meter reading (if available) and forwarding address for the final bill.
  • Valid contact phone number and email for confirmation.

Proofs and follow-up

  • Photo or record of final meter read (recommended).
  • Save cancellation confirmation number and any email confirmation.

Common mistakes

Missing confirmation and documentation

Failing to save the cancellation confirmation or final meter reading can make it harder to contest post‑move charges.

Always request and retain written confirmation of the stop date and final bill details.

Assuming local consumer protection applies

Assuming UAE consumer protection will automatically resolve disputes with a US utility is a common misunderstanding.

Cross‑border enforcement can be limited; pursue PG&E customer service and California regulatory complaint routes if needed.

Comparative recap

Quick feature comparison

Feature PG&E (California, USA) UAE utilities / expectations
Service area Northern & Central California only UAE utilities operate domestically in the UAE (different providers)
How to cancel Online via account dashboard or phone (1‑877‑660‑6789) Local UAE providers usually offer online portals, call centers, or in‑branch services
Refunds / credits Credits issued under specific California service guarantees, not general 14‑day refunds UAE providers follow local regulations; refund policies vary by provider

After cancelling

What to check

  • Confirm final bill issuance and payment; retain receipts and confirmation numbers.
  • Verify that your account status is closed and no further charges are pending.

Useful official links

Address

Corporate address

Pacific Gas and Electric Company

77 Beale Street, San Francisco, California 94105, USA

Customer service

Residential customer phone: 1‑877‑660‑6789 (for cancellations or account questions).

For online account management and service requests use pge.com.

FAQ

To cancel PG&E service online, log into your account at pge.com, go to 'Start, stop or transfer service', and follow the prompts to stop service, including providing a final meter read date and forwarding address.

Yes, you can cancel your PG&E service by calling customer service at 1-877-660-6789. Make sure to have your account information ready when you call.

After cancellation, your account will be closed following the final payment. PG&E retains billing records as required by regulations, and if you reopen service at the same address, a new account setup may be necessary.

Refunds are not routinely issued upon cancellation. However, you may be eligible for credits under specific service guarantees. Contact PG&E customer service to inquire about any potential credits.

If you have a billing dispute after canceling, keep records of your final meter reading and confirmation details. You can contact PG&E customer service to resolve any issues, and consider sending a written notice via registered mail.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.