Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Clean Freak Car Wash
9375 E. Shea Blvd., Suite 120
85260 Scottsdale
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Clean Freak Car Wash service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
How to Cancel Clean Freak Car Wash: Complete Guide
What is Clean Freak Car Wash
Clean Freak Car Wash is a tunnel and express car wash operator that sells unlimited monthly memberships under a Rapid Pass model and single-wash options. The brand promotes tiered monthly plans (for example: Ultimate, Premium, Deluxe) with a promotional first-month price and then a recurring monthly charge, and it advertises perks such as fuel discounts tied to the Circle K family of services.
The membership model is billed as "one membership, unlimited clean" and the website lists specific package names and recurring USD prices (site lists Ultimate at US$34.99 recurring, Premium at US$29.99 recurring, Deluxe at US$24.99 recurring), with a note that pricing may vary by location. For readers in this market I convert those USD amounts to AUD below as approximate figures using recent exchange-rate data.
Customer experience with cancellation for Clean Freak Car Wash
What users report
Customers who post reviews and complaints mention three consistent themes: unexpected recurring charges, slow or unresponsive complaint handling, and mixed experiences with refunds or refunds being denied. Several review platforms and business registries show multiple complaints where users say they had trouble getting a satisfactory resolution.
Some users praise the wash quality and value when the membership works as expected, yet publicly visible complaint threads tend to cluster around billing and account management friction rather than wash performance. Reports vary by location and by the channel used to sign up.
Recurring issues and practical takeaways
Recurring issues include: automatic monthly billing that surprises cardholders, promotional first-month pricing followed by a higher recurring rate, and complaints logged on consumer platforms that allege delayed responses. Terms of service also show an arbitration/notice process and an explicit legal address for notices. These patterns suggest attention to billing timing and documentation will reduce friction.
Practical takeaway: if you want to limit hassle, document transaction dates, the exact amount charged, the plan name, and the date promotions roll over to full price. Keep statements and receipts handy for disputes. (A checklist appears later.)
How cancellations typically work for Clean Freak Car Wash
Clean Freak sells month-to-month Rapid Pass memberships with recurring monthly billing; the site highlights "no long-term contracts" but also shows automatic renewals at the recurring rate. That structure means most customers are billed on a monthly cycle that begins when the membership is activated.
Common commercial practice for similar monthly wash passes is: the membership renews at the start of each billing cycle, promotional first-month prices convert to the recurring price after the initial period, and refunds for unused time or partial periods are often handled according to the provider's terms rather than as an automatic legal right. Clean Freak's site and terms confirm a promotional first month and recurring pricing.
Expect variability in proration and refunds: some memberships are billed in full for the upcoming month and do not prorate mid-cycle cancellations; others may offer a partial refund or account credit at the provider's discretion. The site states members can start and stop membership but the exact financial handling for mid-cycle changes is determined by the provider's policy.
Subscription plans and approximate AUD pricing
Below is a conversion of the recurring USD plan prices shown on the Clean Freak site into AUD as an approximate reference, using a recent USD:AUD mid-market rate. These are estimates for comparison only; the merchant may charge different local amounts or currency conversions.
| Plan | Advertised recurring price (USD) | Approx recurring price (A$) | Notes |
|---|---|---|---|
| Ultimate | US$34.99 | A$52.30 approx | Most feature-rich exterior wash, listed ceramic/paint protect items; first-month promotional price listed lower. |
| Premium | US$29.99 | A$44.80 approx | Mid-tier exterior protection and wheel/tire treatments. |
| Deluxe/Shine | US$24.99 | A$37.40 approx | Entry-level unlimited exterior washes with basic protection. |
Quick features comparison
| Feature | Ultimate | Premium | Deluxe |
|---|---|---|---|
| Ceramic/paint protect | Yes | Partial | No |
| Tire and wheel treatments | Yes | Yes | Limited |
| Fuel discount perk | Yes | Yes | Yes |
Documentation checklist
- Plan name: record the exact plan title shown at signup (e.g. Ultimate, Premium).
- Sign-up date: note the date the membership began and when the first billing occurred.
- Amount charged: keep a copy or screenshot of the card statement showing the charge amount and merchant descriptor.
- Promotions and trial terms: keep any promotional offer text and the terms that describe first-month pricing.
- Terms of service snapshot: save a copy or screenshot of the terms page in force at sign-up (use timestamps or saved PDFs).
- Reference numbers: any transaction or invoice IDs shown on your statement.
- Communication log: keep a dated log of any outreach and responses, even if the provider response was automated.
Refunds, proration and disputes
Refund rules for Clean Freak will usually follow the written terms and the commercial arrangements you accepted at sign-up: promotional rates, trial periods, and recurring charges are governed by those terms and by the provider's published refund policy. The site indicates promotional initial pricing followed by a higher recurring rate.
From a consumer-rights perspective, if you are in this market and you paid for a service that was not supplied as described, statutory consumer guarantees may apply for services and digital subscriptions. That can entitle you to a remedy such as a refund for a major failure, a repair, or a replacement for the unused portion. Where the supply is from an overseas business, applying those guarantees can be less straightforward. Keep your documentation to support any claim.
If a charge is unauthorised or continues after you reasonably attempted to end the membership, you can raise the issue with your card issuer or payments provider as a disputed transaction. Financial institutions have processes for disputed or unauthorised transactions; timescales and outcomes vary. Prepare the documentation checklist items before raising a dispute.
Common pitfalls and mistakes to avoid when dealing with Clean Freak Car Wash
- 1. Missing the promotional conversion date: note when the first-month offer ends so you are not surprised by the higher recurring charge.
- 2. Assuming automatic proration applies: many memberships bill in full for a billing cycle and do not automatically prorate mid-cycle cancellations.
- 3. Poor record keeping: without transaction dates, plan names, and receipts, disputes are harder to win.
- 4. Waiting too long to act: keep an eye on the first two billing cycles, as most errors or unwanted renewals appear early.
- 5. Ignoring terms of service clauses: Clean Freak's terms include notice and arbitration language that affects dispute timelines. Read and save the version present at sign-up.
- 6. Forgetting app-store or third-party billing nuances: if you signed up through a mobile app or third-party payments channel, the recurring charge may come via that store and be subject to that platform's refund rules.
Address
- Address: Clean Freak Car Wash, LLC, Attn: Legal, 9375 E. Shea Blvd. Suite 120, Scottsdale, AZ 85260, USA
How long disputes and refunds usually take
Timelines vary by method of payment and the nature of the dispute. Bank or card disputes can take several weeks to resolve; consumer agency interventions can take longer. Public complaint sites show some users waiting weeks for replies, while other cases are resolved faster. Document dates and follow up promptly.
Practical escalation options and what to expect
First, compile the documentation checklist and assemble transaction evidence. Next, you have several escalation paths: an internal complaint, a payments dispute, and, if applicable, a regulator complaint under consumer law. Clean Freak's terms reference a 30-day window for attempting to resolve disputes before arbitration, which is relevant if the matter proceeds to formal legal processes.
Expect these outcomes: a full refund, partial credit, no refund if the provider relies on contract terms and the charge was valid, or a charge reversal if the card issuer finds the transaction unauthorised. Outcomes depend on evidence and the contract terms at sign-up.
What to Do After Cancelling Clean Freak Car Wash
After you take action to end a membership, most experts recommend immediate, proactive monitoring: check your card statements for at least two billing cycles, track any pending credits, and keep a time-stamped record of the cancellation confirmation or reference. Maintain the documentation checklist in case a dispute is necessary.
If a post-cancellation charge appears, gather the relevant statement lines and your cancellation evidence and raise a dispute with your payment provider promptly. If the charge cannot be resolved through the provider, consider lodging a complaint with your local consumer regulator; include the terms-of-service snapshot and transaction evidence.
Finally, consider practical account hygiene: monitor the payment method used for the membership and remove or replace stored payment details where possible to prevent further automatic renewals. Keep records for at least 12 months after cancellation.