Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Monarch Money
440 N Barranca Ave #3955
91723 Covina
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Monarch Money service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
How to Cancel Monarch Money: Step-by-Step Guide
What is Monarch Money
Monarch Money is a paid personal finance app that aggregates accounts, tracks spending, and supports budgeting, goal planning and custom reports. The service offers web and mobile apps and positions itself as an ad-free, subscription-funded product with unlimited account connections and shared access features.
Monarch publishes a free trial followed by monthly or yearly billing denominated in US dollars; the company states subscriptions include all features and are subject to tax where applicable. Monarch also notes geographic availability is limited to the US and Canada on its FAQs.
Monarch Money cancellation experiences
What users report
Public reviews and forum threads show a mix of satisfaction with product features and frustration with account connections and support responsiveness. Multiple users report syncing issues with specific financial institutions and express difficulty getting timely problem resolution from support.
Review platforms record complaints about delays in support replies and, in a minority of reports, claims that cancelling or resolving subscription disputes can be slow or frustrating. Some reviewers explicitly warn that if a subscription was purchased through an app store, refund control lies with the store rather than Monarch. Positive feedback typically praises reporting, budgeting tools and cross-device access.
Recurring issues and practical takeaways
Users repeatedly highlight three practical points: check which billing channel was used, retain receipts and transaction evidence, and export your data before any account deletion. These observations matter because they affect who controls refunds and how easy it is to prove charges during a dispute.
A quoted example from a community post: "I finally canceled after months of support back-and-forth" illustrating that delays in support can lead users to terminate subscriptions even when they value the app. Use these reports to set expectations about response times and documentation needs.
How cancellations typically work for Monarch Money
Billing channels: Monarch states subscriptions may be billed directly by the company or via third-party app stores. This distinction matters because app stores manage their own billing and refund processes. Monarch explicitly notes it cannot access or cancel subscriptions billed through some app stores and cannot process those refunds itself.
Access after cancellation: Monarch indicates that after cancelling you will retain access for the remainder of your paid period or trial. This means a cancellation usually stops future renewals but does not cut access immediately for active billing periods.
Auto-renewal and notices: The service auto-renews yearly or monthly and states it will notify customers before price changes and in some cases before auto-renewal. Timing and notice windows are described in Monarch’s pricing and terms. Plan timing affects when you should act if you want to avoid the next charge.
Refunds and proration: Monarch advertises a money-back guarantee for its paid plan but also makes clear that app-store purchases follow store refund policies. Refunds for direct subscriptions may be handled by Monarch on a case-by-case basis and can depend on timing, local tax treatment and whether the subscription was used. Expect proration and refund outcomes to vary.
| Monarch Money subscription (official) | Official USD price | Approx A$ price |
|---|---|---|
| Yearly | US$99.99/year | Approx A$150 (approx) |
| Monthly | US$14.99/month | Approx A$22.50 (approx) |
Notes: Official prices are published in USD; the A$ values above are approximate conversions based on prevailing mid-market rates and will vary with FX movement and taxes. Monarch’s public pages show the USD prices and trial length.
Monarch Money plan and billing comparison
| Plan aspect | Direct subscription | App store subscription |
|---|---|---|
| Who bills | Monarch | Apple or Google (store) |
| Refund control | Monarch handles refunds for direct payments (case-by-case) | Store controls refunds and billing disputes |
| Access after cancellation | Access retained until paid period ends | Access retained until paid period ends |
| Currency | Billed in USD; tax may apply | Billed in store currency; tax and store terms apply |
Documentation checklist for Monarch Money
- Receipt: subscription or purchase receipt showing amount, date and provider.
- Billing statement: bank or card transaction line items that match the charge.
- Subscription details: plan name, billing frequency, renewal date and trial period evidence.
- Exported data: downloaded transaction or account history before deletion.
- Terms snapshot: take a copy of the relevant terms or pricing page that applied when you subscribed.
- Support records: ticket numbers, timestamps and summaries of interactions with customer support.
- Refund correspondence: any written confirmation of refunds or denial decisions.
- Identity proof: payment card name or account identifier that links you to the charge.
Disputes, chargebacks and consumer rights related to Monarch Money
When a refund cannot be obtained from the merchant, a payment dispute or chargeback through your bank or card provider is an available remedy, but it carries trade-offs: disputes can be time-consuming and outcomes depend on the evidence you present and the merchant’s terms. Keep clear documentation to support a claim.
If a purchase was made through an app store, note that store-level refund policies generally govern disputes for that charge. This typically means the store, not the merchant, will adjudicate refunds. Monarch’s help articles highlight that limitation.
Consumer protections: consumer law may offer remedies where a service is faulty or not as described. This is separate from subscription or store refund policies and may require evidence of the issue, the merchant’s response and timelines. In practice, regulatory remedies depend on local consumer law and the specific facts.
What to do after cancelling Monarch Money
Export and retain your financial data before any account deletion; Monarch warns that account deletion is irreversible and deletes transaction history. Doing this preserves records for taxes, disputes and future budgeting.
Monitor billing statements for unexpected renewals or duplicate charges for at least one full billing cycle after cancellation. Keep receipts and the cancellation evidence you recorded. If you rely on the app for long-term records, plan a data extraction and transition to a backup system before losing access.
If you pursue a refund, document timelines and interactions and present them to the party that processed the payment. For app-store purchases, expect the store to review and decide based on its policy. For direct payments, Monarch’s published support materials describe refund handling and money-back guarantees.
Address
- Address: 440 N Barranca Ave #3955, Covina, CA 91723, United States