Serviço de cancelamento N.º 1 em Australia
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Glam Up.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
How to Cancel Glam Up: Complete Guide
What is Glam Up
Glam Up is an AI-driven beauty app that provides facial analysis, colour season advice and personalised "glow up" guides via image scanning and in-app subscription tiers. The developer identifies the product as Glam Up AI, Inc and describes it as a freemium mobile application with optional paid upgrades that unlock full analysis and recommendations.
The app offers multiple in-app purchase tiers listed on the App Store, and many features are gated behind those purchases according to the store listing. This means the subscription economics and refund rules are influenced by the platform billing model as well as the app developer's terms.
How cancellations typically work for Glam Up subscriptions
From a financial perspective, subscriptions sold inside an app are generally billed on a repeating cycle and renew automatically until the subscription is ended. For Glam Up the store listing shows several paid tiers which suggests recurring charges may be applied at regular intervals tied to the chosen tier.
In terms of value, the key items to check are the billing cycle (monthly, yearly), whether the platform or developer issues prorated refunds, and any short-term cooling-off period in the developer terms. The Glam Up terms note that charges may be applied and that the provider can modify charging arrangements, so financial planning should assume recurring billing until cancellation takes effect.
Typical mechanics to expect: a renewal date aligned with the original purchase, no automatic proration unless explicitly stated, and distinct refund rules for in-app purchases compared with direct vendor subscriptions. From a risk-management viewpoint, anticipate that refunds may be discretionary and that evidence of the original purchase date will be necessary for disputes.
Customer experience and cancellation feedback
What users report
User reviews of Glam Up highlight frequent complaints about pricing access and feature gating, with multiple reviewers describing that payment is required to get useful results. Several review aggregators and app-review pages show low satisfaction scores driven by unexpected charges and perceived lack of functionality.
Paraphrased feedback from reviewers includes statements that initial scanning or results do not function reliably without paying, and that the app experience can be buggy. These comments are representative of consumer frustrations that often lead to cancellation requests and disputes.
Recurring issues and practical takeaways
Recurring issues reported by users that have financial implications are: unexpected recurring charges, unclear tier boundaries, and inconsistent value for money. From a budget-optimization angle, these increase the effective cost per useful session and reduce net value.
Practical takeaways: treat the app as a recurring-service purchase when assessing monthly discretionary spending and track renewals against utility received. Keep records of screenshots of tier descriptions and in-app purchase receipts for any billing discussions.
Cooling-off, proration and refund expectations specific to Glam Up
Consumer cooling-off rights for digital subscriptions vary by channel and purchase method. For Glam Up subscriptions that are in-app purchases the platform's payment rules typically govern refunds and proration rather than standard merchandise return rules. The Glam Up terms indicate the provider may change charging arrangements which reinforces the need to check purchase receipts and platform refund pages for the applicable policy.
Expect limited automatic proration: if a renewal occurs and the provider does not advertise proration, financial planning should assume you will be charged the full period amount for the renewal. Where refunds are granted, they are often partial or discretionary for digital content. Keep these expectations in mind when deciding whether to keep or discontinue a low-value recurring subscription.
Documentation checklist
- Receipt of purchase: conservation of the original app-store receipt that shows the purchase date and tier.
- Billing statements: bank or card statements showing the recurring charge dates and amounts.
- Terms snapshot: a dated copy or screenshot of the Glam Up terms and in-app tier descriptions at time of purchase.
- Service evidence: screenshots of the app feature pages or results that demonstrate the experience you received.
- Dispute notes: short dated notes summarising any claims you made and the developer's response, if any.
Common pitfalls and mistakes to avoid
- 1. Not storing the original purchase receipt - this complicates refunds and chargeback claims.
- 2. Assuming proration or automatic refunds apply - if not stated, do not count on partial refunds.
- 3. Overlooking renewal dates - unmonitored renewals drive unnoticed recurring spend.
- 4. Failing to match bank charge descriptors with the app name - some charges use a merchant name that obscures the app.
- 5. Delaying evidence collection - timely screenshots and receipts strengthen any later dispute.
Simple subscription plans comparison
| Plan or tier | Billing model | Typical A$ price |
|---|---|---|
| Glam Up Pro | Recurring in-app subscription | Varies |
| Glam Up Pro+ | Recurring in-app subscription | Varies |
| Other in-app tiers | One-time or recurring micro tiers | Varies |
Service-specific detail: the App Store listing for Glam Up shows multiple in-app purchase tiers which indicates a tiered recurring model rather than a single one-off purchase. Document the exact name of the tier you purchased since store listings are the primary source of the billed item.
Alternatives and cost comparisons
| Option | Model | Estimated A$ range |
|---|---|---|
| General AI beauty advice app | Monthly or annual subscription | Varies |
| Occasional paid consultation | One-off fee per session | Varies |
| Free resources and guides | No recurring cost | A$0 |
From a financial perspective, compare the effective cost per useful session. An annual subscription only delivers value if you use the service regularly enough to beat the per-session cost of paid consultations or free alternatives.
Disputes, chargebacks and what to prepare
If you believe an unauthorised or incorrect charge occurred, a payment dispute or chargeback may be an available path. Evidence that supports disputes includes purchase receipts, bank statement entries, and dated screenshots of app store tier pages. Keep notes of any developer responses.
From a risk standpoint, initiate documentation immediately after the charge and retain records for at least 12 months. Platforms and payment providers often require specific proof windows for chargebacks that, if missed, reduce effectiveness of the dispute.
Short note on consumer rights relevant to Glam Up
Consumer protection for digital goods depends on the purchase path. The Glam Up terms and the platform store terms together create the contractual framework for refunds and billing adjustments. If a service is defective or misrepresented, relevant consumer law protections may apply but how they interact with in-app purchases can vary. Always attach the issue to the relevant Glam Up terms and the store receipt in any complaint.
What to expect after cancelling Glam Up
After a cancellation takes effect expect the service access to align with the paid period end date rather than immediate loss of access in most models. For Glam Up, this typically means access may continue until the end of the already-paid interval, unless a refund is granted.
Monitor your bank statements for at least one full billing cycle after cancellation to confirm no further renewals. If an unexpected renewal posts, use your collected documentation to support an inquiry or dispute. Maintain records of the cancellation date and any confirmation provided.
Practical financial recommendations
Considering that Glam Up is a discretionary subscription, treat it as recurring discretionary spending and evaluate it against fixed monthly obligations. If you derive low utility, reallocating the subscription cost to higher-return items is advisable.
From a savings optimisation view, calculate your break-even usage: divide the subscription cost by expected number of useful sessions per period to decide if the recurring cost is justified.
Address
- Address: 13 Bank St, Craigieburn VIC 3064, Australia
Note: the presence of an address above is provided as a reference point in the context of this guide. It does not imply any specific cancellation channel or instruction.
Next steps and monitoring after cancellation
After you act on a cancellation decision: continue to monitor statements, archive receipts and terms snapshots, and review the cost-per-use calculation after one billing cycle to confirm the financial impact. Consider reallocating any savings to higher-priority budget items.
If a charge appears after cancellation, rely on the documentation checklist to support an inquiry or dispute; early and precise records materially improve outcomes in billing disputes.