Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Glov Beauty
570 Solon Road
44146 Bedford
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Glov Beauty service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Glov Beauty: Complete Guide
What is Glov Beauty
Glov Beauty is a direct-to-consumer cosmetics and skincare brand selling microneedle, serum and device bundles, topical products and occasional supplements. The website markets one-off bundles and promotional packs with a 30-day return/ money-back guarantee while some product pages reference discounted recurring purchases for specific supplements.
The commercial model mixes single-purchase bundles (micro-infusion systems, bundles for neck/eye/face treatment) with limited instances of subscribe-type offers on supplements. Pricing on the official site is presented in USD for many bundles; Australian customers frequently see international pricing or local reseller listings.
Why consumers cancel a Glov Beauty subscription
Problem: consumers cancel for four principal reasons - dissatisfaction with product results, unwanted recurring charges, delivery issues and perceived or actual delays in refunds. These issues are reflected in public customer feedback. Furthermore, subscription-like charges for replenishment or supplements are the typical trigger for cancellation requests.
How cancellations typically work for Glov Beauty subscriptions
Framework: when a recurring order exists, expect a billing cycle tied to the product frequency (for example monthly or multi-month replenishment). Billing is typically processed at the start of each cycle; proration for partial cycles depends on the merchant's terms and the timing of the request.
Cooling-off and refunds: Glov Beauty advertises a 30-day money-back guarantee for eligible purchases. That guarantee is the principal contractual lever for obtaining a refund within 30 days of receipt for qualifying items. Refund eligibility may vary by product type and whether the item was a single purchase or part of a recurring plan.
Timing and proration: for ongoing subscriptions, charges already processed prior to any cancellation request are commonly non-prorated by merchants unless specified otherwise. Consequently, if a renewal occurs before a cancellation takes effect, that renewal is likely to be treated as a separate transaction under the merchant's refund policy.
Annual or prepaid plans: if you purchased an annual or multi‑month plan, contractual terms frequently limit pro rata refunds. The merchant's terms and conditions govern whether unused periods are refundable; check plan-specific language for explicit pro rata rules.
Customer experience with cancellations and refunds
What users report
Public reviews show mixed product satisfaction but a consistent pattern of service friction when customers seek to stop recurring charges or obtain refunds. Trustpilot entries include praise for product results and delivery, alongside reports of difficulty stopping future charges and delayed refunds. One reviewer wrote: "Horrible Customer service! I have tried numerous times to cancel my subscription and have received no response."
Complaints commonly mention receiving further shipments after requesting termination and protracted refund timelines for returned or damaged items. Positive comments focus on visible results and prompt delivery for specific orders.
Recurring issues and practical takeaways
Recurring issues identified from public feedback are: ambiguous subscription signage for some products, delays in refund processing after returns, and inconsistent customer communications regarding recurring charges.
Practical takeaways: record the date of any cancellation attempt, reconcile it against the billing cycle, and confirm whether your purchase was sold as a one-off bundle or as a replenishment plan. When a product page explicitly states "this is not a subscription," that statement is a contractual representation that may affect refund and cancellation analysis for that SKU.
Legal and consumer rights that matter for Glov Beauty
In accordance with consumer guarantees and unfair contract terms principles, the merchant must not misrepresent key contract features. If Glov Beauty represented an item as non-subscription but recurring charges occur, that representation is central to a contractual dispute.
Furthermore, refund obligations tied to a stated 30-day guarantee create an express contractual commitment; failure to honour that promise can form the basis for a complaints escalation to a payment provider or consumer protection authority.
Documentation checklist
- Order record: keep purchase confirmations and SKU details.
- Charge history: capture screenshots or statements showing billing dates and amounts.
- Product page copy: save the product page text that describes the purchase as one-off or subscription.
- Refund policy: save the merchant’s refund/returns policy and any statements of a 30-day guarantee.
- Tracking and delivery proof: keep shipment tracking numbers and delivery receipts.
- Return receipts: if you return product(s), keep proof of acceptance or carrier receipts.
Common pitfalls and how they affect legal remedies
Pitfall: assuming a refund will be instantaneous. Refund windows vary; merchants may require inspection or returns before processing. Evidence of delay strengthens a consumer complaint if statutory obligations are engaged.
Pitfall: relying on product labelling without contemporaneous records. Where pages state "this is not a subscription," preserve a copy as it may be decisive in disputes about recurring billing.
Pitfall: missing the 30-day timeframe for the advertised money-back guarantee. Timely notice is often required to qualify for express refunds under merchant policy.
Refunds, chargebacks and disputes: legal perspective
Refunds under an express merchant guarantee are contractual remedies. If the merchant refuses an eligible refund, the consumer may pursue alternate remedies such as lodging a dispute with the payment method provider or complaining to the jurisdictional consumer protection agency.
Consequently, documentation and an accurate timeline are essential. A carefully documented request showing the date of a refund-eligible return and proof of delivery will materially assist a dispute resolution process.
Subscription plans and typical pricing examples for Glov Beauty
| Purchase type | Representative listing | Price (site currency) | Approx price A$ |
|---|---|---|---|
| One-off bundle - anti aging bundle | Anti aging bundle listed as a sale bundle on site | $349.00 USD (site sale listing) | A$525 approx (converted at ~A$1.50 per US$). |
| One-off bundle - hair regrowth bundle | Hair regrowth bundle sale price | $199.00 USD | A$299 approx (converted at ~A$1.50 per US$). |
| Subscribe-type supplement (example) | NAD+ supplement listed with subscription discount language | Varies - discount advertised (site shows subscription discount) | Varies - apply vendor discount to local AUD conversion. |
Subscription vs one-off: comparison table
| Feature | One-off purchase | Recurring/subscription |
|---|---|---|
| Billing cadence | Single charge at purchase | Regular charges per cycle (monthly/quarterly depending on SKU) |
| Refund window | 30-day money-back guarantee may apply | Refunds governed by both guarantee and subscription terms; cancellations may not create pro rata refunds |
| Price | Promotional bundle price (site-listed) | Usually discounted per-cycle price, varies by product |
| Common disputes | Damaged goods, non-delivery, false advertising | Continuation of charges after notice, unclear renewal terms |
What to expect administratively when you cancel a Glov Beauty subscription
Expect a contractual sequence: the merchant will determine refund eligibility per the product’s terms, inspect returns if required, and process refunds according to internal timelines. Processing windows can extend several business days to weeks for merchant review and fund settlement by the payment network.
Consequently, a charge appearing after a cancellation attempt is often a timing issue linked to the billing cycle rather than an immediate contractual denial. Preserve the dates of the attempted cancellation and the renewal charge to establish chronology for any dispute.
Practical dispute escalation strategy
First, rely on documentation: payment records, the product page copy, and any merchant policy that promises a 30-day guarantee. Secondly, raise a dispute with the payment provider if the merchant fails to resolve an eligible refund after a reasonable time. Thirdly, if contractual misrepresentation exists (for example, an item labelled non-subscription but billed repeatedly), consider referring the matter to the relevant consumer protection regulator.
Address
- Address: Glov Beauty LLC 570 Solon Road Bedford, Ohio 44146 USA
What to do after cancelling Glov Beauty
Next steps: monitor your statements for at least two billing cycles after a cancellation to confirm the cessation of charges. Keep an itemised ledger of any continued debits and match them to order numbers and dates.
Additionally, if you need to escalate, prepare a concise dossier: order confirmations, the merchant’s refund policy text, charge dates, return evidence and any representative product copy that influenced the purchase. This dossier will support a well-structured complaint to a payment provider or regulator.
Finally, consider alternative remedies such as requesting reversal via your payment provider’s dispute mechanism when contractual remedies are delayed; ensure you use the documentation checklist above to substantiate the claim.