Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Sculptique.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
How to Cancel Sculptique: Complete Guide
What is Sculptique
Sculptique supplies dietary supplement capsules marketed to reduce cellulite and support lymphatic drainage. The company sells single-bottle and multi-bottle options and promotes free shipping from a US warehouse and a 60-day money-back guarantee. The product pages list a regular unit price and offer 1, 2 and 3 bottle buying options.
Why people cancel Sculptique subscriptions
People cancel for a small set of concrete reasons: unexpected recurring charges, slow or non-delivery, product adverse effects, or a simple change of mind after trying the first bottle. Many reports also mention confusion about whether an initial purchase included an ongoing subscription.
How Sculptique subscriptions typically behave and what to expect
Most online supplement offers like Sculptique use repeat-delivery billing linked to a single-purchase funnel where customers can buy one or more bottles at checkout and the system may be set to ship future orders on a recurring schedule. Sculptique product pages show single and multi-bottle purchase options and list a per-bottle regular price on product pages; the site also highlights a 60-day money-back guarantee and free international shipping.
For Australian cardholders this typically means: billing is processed in the currency the merchant displays and your bank or card issuer will convert and apply any currency spread; subscription deliveries are often on a monthly cadence when they are recurring; refunds or returns are governed by the seller’s advertised guarantee plus any consumer guarantees that apply under Australian law.
Customer experience and cancellation analysis
What users report
Public feedback collected on platforms shows a recurring pattern: customers report being charged for subsequent shipments they did not expect and describe difficulty stopping future charges. Several reviewers explicitly state they were unable to stop recurring payments and had to dispute charges through their bank. Short user quotes include statements such as "Cannot cancel subscription" and "they keep taking my money", reflecting consistent dissatisfaction on review sites.
Recurring issues and practical takeaways
From customer reports and the product page details the practical takeaways are:
- Auto-renew risk: initial promotional funnels often convert to repeat deliveries unless the subscription is ended before renewal; many complaints describe being billed despite expecting a single purchase.
- Timing matters: charges and dispatch usually occur on a regular schedule; disputes opened after renewal date are harder to reverse.
- Documentation is decisive: clear records of the original order, screenshots of the offer, and the bank statement are the most useful evidence when contesting unwanted charges.
Cooling-off, consumer guarantees and Sculptique
Australian consumer protections protect buyers in certain scenarios. The ACCC and consumer regulators have repeatedly warned about "subscription traps" where ongoing payments are not clearly disclosed. This means you may have remedies if a subscription was not clearly disclosed or the product is faulty or not as described. However, statutory "change of mind" cooling-off rights do not automatically apply to all purchases and vary with the type of contract.
If a supplier fails to deliver or the goods are faulty you have rights to repair, replacement or refund under the Australian Consumer Law. Commercial refund promises such as a 60-day guarantee are additional contractual promises that can be relied on if the seller honours them. Sculptique advertises a 60-day money-back guarantee; whether that guarantee is honoured will affect the refund pathway in practice.
Refunds, prorating and billing cycles for Sculptique
What to expect about money when stopping Sculptique recurring shipments:
- Refund eligibility: refund entitlement depends on whether the charge is within the advertised guarantee period or whether the product is faulty or mis-described. Sculptique promotes a 60-day money-back guarantee on its product pages.
- Proration and final charges: many subscription sellers charge for a full shipment cycle and treat cancellations as effective at the end of the current billing cycle. That means you may not receive a prorated refund for an already-dispatched shipment. Check the seller’s advertised shipping and refund policies when assessing your likely refund.
- Currency conversions and card adjustments: listings may show a merchant currency and your issuer will convert to A$ on settlement using that day’s exchange rate; for record-keeping use your bank statement. The RBA daily exchange-rate overview provides a reliable reference for historic conversion rates used to approximate A$ equivalents.
Documentation checklist
- Order reference: keep the original order number or confirmation text.
- Payment evidence: bank or card statements showing the merchant name and date.
- Advertising capture: screenshots of the offer or checkout terms that show price, trial language, or guarantees.
- Return/guarantee proof: any confirmation of the advertised 60-day money-back guarantee or shipping promise from Sculptique pages.
- Dispute records: notes of any communication attempts, dates and the outcome of each attempt.
Practical steps if you see an unexpected Sculptique charge
Do not accept an unexplained recurring charge without checking your records. If a charge appears you believe to be unauthorised, prepare the documentation above and consider the dispute options available to cardholders and consumers. Many complainants have used their card issuer's charge dispute processes after unsuccessful attempts to stop recurring deliveries.
When arguing for a refund or reversal, the strongest positions combine proof that the subscription was not properly disclosed or that the goods were not delivered or were defective. Use your documentation checklist when lodging a dispute or seeking any regulator help.
How to escalate a contested Sculptique charge
If the seller does not resolve a disputed charge, consumer escalation options include lodging a formal charge dispute with your card issuer and filing a complaint with the relevant consumer protection authority. The ACCC and state consumer agencies provide guidance on subscription traps and may accept reports where disclosure or cancellation practices appear misleading.
When filing formal complaints, provide the supplier name, transaction dates, copies of promotional material that shows the offer, and bank statements. These items speed assessment by financial institutions and regulators.
Common pitfalls and mistakes to avoid with Sculptique
- Missing dates: failing to note the renewal date makes it harder to argue about timing of a charge.
- Discarding receipts: losing the original confirmation or screenshots removes key evidence.
- Assuming one-off purchase: assuming an initial discounted purchase is one-off when the landing page mentions ongoing shipments.
- Waiting too long: disputing many weeks after a charge reduces options for reversal or refund.
Tables: pricing and options for Sculptique
| Purchase option | Bottle count | Typical price (approx A$) | Key seller promise |
|---|---|---|---|
| Single bottle | 1 | Approx A$60.00 | 60-day money-back guarantee; free shipping from USA. |
| Multi-bottle pack | 2 or 3 | Varies | Discounted per-bottle pricing on product pages; guarantee applies per sale. |
Note: the product page shows a regular price of US$39.95 for a single bottle; the A$ figure above is an approximate conversion using recent AUD/USD mid-market rates and is for guidance only. Check your card statement for the exact A$ amount charged.
Tables: feature comparison and consumer checklist
| Feature | Sculptique (site claims) | Consumer note |
|---|---|---|
| Shipping | Free from USA | International customs or local duties may apply; check delivery notices. |
| Money-back | 60-day guarantee | Guarantee mechanics (return shipping, time windows) affect net refund; preserve proof. |
| Subscription disclosures | Pricing displayed on product pages | Customer complaints indicate disclosure or cancellation friction in practice. |
What to expect when you lodge a dispute or request a refund for Sculptique
Financial institutions typically investigate card disputes by requesting documentation from you and may place a provisional credit while they investigate. Regulators will look for misleading representations about renewals and any evidence that cancellation was made difficult or unclear. Public complaints about Sculptique commonly cite non-responsiveness and repeat charges.
Refund processing times vary: merchant refunds can take several business days to several weeks to return to your account depending on bank processing times and currency conversion. Keep copies of any confirmation numbers you receive as proof of the claimed refund.
Address
- Address: 1791 NE 162nd Street, North Miami Beach, FL 33162, USA
What to do after cancelling Sculptique
After you have registered a cancellation or initiated a dispute, immediately: monitor your bank statements for further charges, preserve all new correspondence or reference numbers, and maintain the documentation checklist items in case you must escalate. Sculptique’s product page highlights its 60-day guarantee; if a refund is promised, track the refund confirmation and the date the amount posts to your A$ account.
If further charges continue, consider lodging a formal dispute with your card provider and file a complaint with consumer protection authorities who advise on subscription traps and unfair practices. Regulators have public guidance on subscription issues and have taken action where automatic renewals or cancellation practices were misleading.
Finally, preserve a clear timeline of events from the purchase date to any cancellations and exchanges. This timeline is the most effective tool when dealing with financial institutions and regulators because it anchors claims to verifiable dates and amounts.