Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Truvy
172 East 14075 South
84020 Draper
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Truvy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
How to Cancel Truvy: Easy Method
What is Truvy
Truvy is a wellness and weight-management company that sells dietary supplements, drink mixes and monthly combo kits through a subscription model and retail purchases. The brand positions itself on science-backed formulations and recurring monthly deliveries that are billed automatically while the subscription is active.
Products are offered both as single purchases and as recurring shipments that may include bundled 30-day kits and multi-item monthly packages. The official subscription policy states subscriptions auto-renew and are charged on a cadence chosen at purchase.
How Truvy subscriptions work: financial and timing essentials
From a financial perspective, Truvy subscriptions typically bill on a recurring cycle tied to each shipment and may auto-renew unless cancelled before the renewal/processing window. The company documents a cancellation/modification deadline measured in business days prior to processing.
Truvy applies a restocking/return handling fee for returned subscription items, and there are stated refund windows and percentage-based refund guarantees on some purchases. These terms affect the real cost of exiting a plan.
In terms of value: subscriptions commonly reduce unit price versus one-time purchases, but they commit the consumer to recurring charges that can accumulate quickly if not actively monitored. Typical promotional subscription pricing for the 30-day combo has been reported around US$89; for local budgeting this should be converted to AUD to assess ongoing cost.
| Plan type | Reported USD price | Approximate AUD price | Notes |
|---|---|---|---|
| 30-day combo (subscription) | $89 (reported) | A$133 (approx) | Subscription price reported on third-party reviews; converted at ~1 USD = 1.494 AUD. |
| 30-day combo (one-time) | $111.25 (reported) | A$166 (approx) | One-off purchase price reported on product reviews; higher than subscription. |
Customer experience with cancellation
What users report
Public reviews and dispute records indicate two recurring themes: frustration with reachability and unexpected ongoing charges. Several complaint threads cite difficulty stopping billing and needing intervention to obtain refunds.
Other reports note that deliveries stopped but billing continued, or that account details used for billing were out of date. Some reviewers who received refunds described receiving partial refunds subject to restocking or processing deductions.
Recurring issues and practical takeaways
From a financial-advisor perspective, recurring issues translate to two predictable risks: unnoticed micro-drains on monthly cashflow and transactional disputes that take time to resolve. Consumers report that refunds can be partial and that returns may incur fees.
Practical takeaway: quantify the ongoing expense as A$ per month and A$ per year and compare that to alternative one-time purchases or lower-cost substitutes before enrolling in recurring plans. Use the reported subscription discount as a factor, not a sole justification.
Typical financial outcomes when cancelling Truvy
Notice periods and billing cutoffs determine whether you are charged for the next cycle: Truvy documents a deadline based on business days before an order is processed. Missing that cutoff often results in another full billing cycle charge.
Refunds may be pro rata, reduced by restocking or handling fees, or constrained by a stated refund guarantee window. Expect processing time before credits appear and check card/bank statements for timing.
Documentation checklist
- Order record: invoice number, order date, product(s) and listed price.
- Billing statements: bank or card transactions showing the recurring charge amounts and dates.
- Subscription terms: copy or screenshot of the specific subscription plan description and cancellation deadlines.
- Return authorisations: any reference numbers linked to returns or refunds.
- Refund evidence: bank credits, refund confirmation or transaction reversal IDs.
Chargebacks, disputes and consumer remedies
From a financial perspective, a chargeback or bank dispute is a leverage point when merchant resolution fails, but it is not a substitute for documentation. Card providers require proof of attempts to resolve the merchant dispute and evidence of unauthorised or erroneous charges.
Review periods for chargebacks vary; banks may ask for invoices and timelines. Keep records of all relevant dates to meet time limits imposed by payment networks or your bank.
Fees and refund mechanics to expect with Truvy
Reported company policies include a restocking fee applied to returned subscription items and a refund guarantee structure that excludes shipping and handling from the refundable amount. These elements reduce net recovery on returned items.
In terms of value, calculate the effective cost of cancellation by adding: any refund shortfall plus the last charged billing period and any return handling fee. That gives a realistic exit cost to compare with the savings from staying enrolled.
| Comparison | Subscription (reported) | One-time purchase (reported) |
|---|---|---|
| Reported USD | $89 | $111.25 |
| Approximate AUD | A$133 (approx) | A$166 (approx) |
| Typical exit friction | Restocking fees, processing time | Lower exit friction |
Short note on cooling-off rights and consumer law relevant to Truvy
Truvy’s independent associate sales are stated to include a short rescission window that allows cancellation without penalty within a limited number of business days from purchase. This cooling-off provision reduces risk for specific channel purchases but is narrow in time.
From a consumer-rights perspective, any dispute should reference the transaction date, the product description and the company-stated policy that applied when the sale occurred.
Practical decision points: keep, pause, downgrade or cancel Truvy
- Keep: if monthly cost is justified by measurable benefit and budget permits A$ recurring spend.
- Pause/downgrade: consider if the provider allows temporary modification and the modified plan lowers outflow below the threshold of benefit.
- Cancel: if annualised cost exceeds benefit or alternative solutions deliver similar outcomes at lower total cost.
Address
- Address: 172 East 14075 South, Draper, Utah 84020, United States
What to do after cancelling Truvy
After cancelling, monitor your next 2-3 billing cycles for unexpected charges and retain all related transaction records. Reconcile bank/card statements against your documentation checklist and note any residual credits or charges.
Consider reallocating the monthly budget freed by termination toward an alternative service or into an emergency savings buffer. From a budgeting standpoint, converting a subscription reduction into a regular saving stream increases financial resilience.
If a disputed charge remains after your documented actions, escalate with your payment provider using the documented transaction timeline. For public complaints and dispute resolution, review available consumer complaint channels; include your documentation checklist when lodging a formal complaint.