Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Car Insurance Bc
151 West Esplanade
V7M 3H9 North Vancouver
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Car Insurance Bc service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
How to Cancel Car Insurance Bc: Complete Guide
What is Car Insurance Bc
Car Insurance Bc refers to the Autoplan car insurance system administered by ICBC for vehicles registered in British Columbia. It combines mandatory basic insurance with a range of optional coverages that policyholders buy through a broker network. Basic Autoplan provides core protections such as third party liability, enhanced accident benefits and basic vehicle damage cover, while optional products add collision, comprehensive, extended liability and replacement benefits.
This product is broker-distributed rather than exclusively direct-sold; premiums, refund eligibility and cancellation handling are routed through Autoplan brokers and ICBC processes. Refunds and fees are influenced by plan type, payment plan status and time remaining on the policy.
How cancellations typically work for Car Insurance Bc
Cancellations are processed through the Autoplan system and typically require interaction with a broker because licence plates and registration records are linked to policies. The insurer states that licence plates are connected directly to insurance records and that this affects refund entitlement and timing.
Refunds are calculated based on the time remaining on the policy term, outstanding balances and any non-refundable fees such as transfer or payment plan enrolment fees. A cancellation fee may apply in some cases. If you have a payment plan, the timing of cancellation relative to scheduled withdrawals can result in additional debits or adjustments.
There is no single universal price schedule: basic cover is standard but optional add-ons change total cost. For policyholders who prepay or use a stored payment method, refunds may be returned to the original payment source or issued by alternative means depending on account history. Public reports show refund timing and method can vary.
Customer experiences with cancellations
What users report
Users on review sites and forums report a mix of outcomes. Positive notes focus on the accessibility of broker offices and the clarity of basic cover; negative reports tend to concentrate on delays in receiving refunds, difficulty obtaining clear timelines and occasional disputes about the amount returned.
On community forums, several policyholders described multi-week waits for refunds after moving out of province or cancelling, and some reported refunds posted to an unexpected payee or taking months to appear on a card statement. These anecdotes highlight variability in processing time.
Recurring issues and practical takeaways
A consistent theme is that payment-plan timing and vehicle registration links drive most disputes. When automatic withdrawals are active near the cancellation date, customers have reported further deductions or reconciliations after cancellation. Monitoring payment cycles and keeping transaction records helps when reconciling the final account.
Another recurring point is communication. Reviewers often cite delays or unclear responses from service channels, which makes keeping clear documentation and being persistent important. Practical advice from users includes documenting dates, amounts and any broker interactions to support later inquiries or complaints.
Documentation checklist
- Policy number: Record the full policy or owner certificate number.
- Vehicle details: Registration, make/model, VIN and licence plate identifiers.
- Payment records: Dates, amounts and method of recent payments and scheduled withdrawals.
- Cancellation date: The date you elected to end coverage and any proof of that instruction.
- Broker interactions: Names, office location and dates of any in-person visits or correspondence.
- Claim status: Note whether any active claims exist, as they can affect refund eligibility.
- Outstanding debts: Gather evidence of paid or outstanding balances that may impact final settlement.
Subscription plans and pricing snapshot
| Plan or product | Primary features | Typical price (A$) |
|---|---|---|
| Basic Autoplan | Third party liability (up to $200,000), enhanced accident benefits, underinsured motorist protection. | Varies |
| Optional collision | Covers repairs when at-fault, includes hit-and-run where applicable under options. | Varies |
| Comprehensive | Non-collision perils such as theft, weather, fire and impact with animals. | Varies |
| Extended third party liability | Excess liability above the basic $200,000 limit for out-of-province or larger losses. | Varies |
Note: ICBC pricing is set by vehicle, driver history and optional coverage selections. Public sources describe plan types and coverages but do not publish standard AU prices for these Canadian products; therefore monetary fields are listed as "Varies" to avoid inventing figures.
Coverage comparison and decision factors
| Feature | Why it matters |
|---|---|
| Collision | Protects repair costs if you are at-fault; reduces personal exposure to vehicle repair bills. |
| Comprehensive | Covers non-crash damage such as theft, weather and fire; useful if you park in exposed areas. |
| Extended liability | Provides higher limits for incidents outside the basic policy scope or when legal costs are greater. |
Common pitfalls and mistakes to avoid
- 1. Cancelling close to a scheduled payment - this can trigger extra withdrawals or reconciliation adjustments.
- 2. Assuming all fees are refundable - transfer, enrolment or other non-refundable fees can reduce your rebate.
- 3. Overlooking licence plate linkage - plates tied to a policy affect refund calculations and final administrative closure.
- 4. Cancelling while a claim is active - ongoing claims can complicate final accounting and delay refunds.
- 5. Not documenting transactions - without clear records it becomes harder to dispute timing or amount of refunds.
Refunds, proration and payment plan specifics
Refunds are typically prorated to reflect unused time on a policy, less any outstanding debt or non-refundable charges. The insurer's guidance confirms refund amounts take policy term and outstanding amounts into account.
If you were on a payment plan, cancelling near a payment date can prompt an additional withdrawal to cover missed instalments or fees; the company recommends accounting for scheduled withdrawals when planning cancellation. Public reports also show that refunds to card accounts can take weeks to post depending on banking systems.
What to expect after cancelling Car Insurance Bc
Expect the final settlement to show a breakdown: time-based refund if eligible, minus any applicable fees and outstanding amounts. Processing times vary and may take several weeks in some cases.
If a refund appears to be missing or misdirected, public posts indicate the resolution often requires follow-up and documentation of payment history and cancellation dates. Users have reported cases where refunds were mailed to third parties or took multiple follow-ups to correct. Keep copies of all relevant records to support queries.
Address
- Address: ICBC - Cancellations, Room 205, 151 West Esplanade, North Vancouver, BC V7M 3H9, Canada
Short note on consumer rights relevant to Car Insurance Bc
Your rights when dealing with this insurer are shaped by the terms of the Autoplan policy and provincial regulations that govern ICBC products. This means contractual clauses, statutory protections for insurance purchasers and broker obligations all influence outcomes for cancellations and refunds.
If you need formal review of a dispute, escalations typically follow the company complaint channels and, if unresolved, the regulator or an ombuds service can be involved. Keep filings focused on dates, amounts and documentary evidence for best effect.
Practical next steps after cancelling Car Insurance Bc
Monitor your bank and card statements for the refund amount and any further withdrawals. Reconcile the final settlement against your documentation and the insurer's stated refund criteria.
If the refund is delayed or the amount differs from expectations, prepare a concise dispute file with the documentation checklist above. Escalate through the company’s formal complaint pathway and retain copies of every exchange. Public feedback shows that persistence and clear records materially improve outcomes.
Consider alternative coverage carefully before cancelling if you will continue to drive, since gaps in cover can expose you to financial and legal risk. Compare optional features such as collision and comprehensive against your likely exposure and vehicle value.